Salesforce Field Service Consultant
Salesforce Field Service Consultant
Salesforce Field Service Consultant Exam
The Salesforce Field Service Consultant Exam helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service community. The primary purpose of the Salesforce Certified Field Service Consultant exam is to assess and certify professionals, qualified implementation consultants, partners and administrators on their ability to deploy Field Service to an organization.
Who should take the exam?
The Salesforce Certified Field Service Consultant exam is intended for consultants with the required experience in implementing Salesforce Service Cloud and Field Service. As a Field Service consultant, you should have field service industry experience, mobile solution expertise, and a solid understanding of the Salesforce core object model. The Salesforce Certified Field Service Consultant must hold the following experience -
- 1-2 years as a business analyst
- 1+ years in the field services industry
- 2+ years of services and support experience
Course Outline
- Domain 1 - Understanding Managing Resources (16%)
- Domain 2 - Understanding Managing Work Orders (23%)
- Domain 3 - Understanding Managing Scheduling and Optimization (28%)
- Domain 4 - Understanding Configuring Mobility (10%(
- Domain 5 - Understanding Managing Inventory (8%)
- Domain 6 - Understanding Managing Assets (5%)
- Domain 7 - Understanding Configuring Maintenance Plans (5%)
- Domain 8 - Understanding Permissions and Sharing (5%)
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Exam Format and Information
Exam Name Salesforce Field Service Consultant | Exam Code FLS201 |
Exam Duration 150 mins | Exam Format Multiple Choice and Multi-Response Questions |
Exam Type Proctored Exam | Number of Questions 60 Questions |
Eligibility/Pre-Requisite NIL | Exam Status Live |
Exam Language English | Pass Score 63% and above |
Salesforce Field Service Consultant FAQs
What are the learning resources to prepare for the Salesforce Field Service Consultant Exam?
Salesforce Field Service Consultant Certification can open the door to increased visibility, better opportunities, and new jobs in your industry. But before diving into your revision journey.
Do you provide online tutorial for Salesforce Field Service Consultant Exam?
Salesforce Certified Field Service Consultant Online Tutorial focuses to design and deploy solutions that support customer business processes and requirements using the Field Service product.
How to prepare for the Salesforce Field Service Consultant Interview?
Develop expertise to become a qualified implementation consultant to build the ability to deploy Field Service to an organization. Gather experience in implementing Salesforce Service Cloud and Field Service.
Prepare with Salesforce Field Service Consultant Interview Questions and Answers
For how long is my certification valid?
The Salesforce certifications are valid for a period of 3 years.
What is the fee for retaking the exam?
The retake exam fee is 100 USD plus applicable taxes as required per local law.
What are the modes to take the exam?
The exam can be taken up in two ways. It can either be offsite proctored or online proctored. Choose the one based on your schedule.
How to register for the exam?
The Salesforce exams can be scheduled either at an onsite proctored center or online with a virtual proctor through the salesforce testing partner, Kryterion Global Testing Solutions.
How do I maintain my certification?
To maintain your Salesforce Certification you need to complete the Administrator certification maintenance modules on Trailhead three times a year. Trailhead one time a year. So, keep a check on the available updates for your certification on the official website.
What is the passing score of this Salesforce exam?
You need to score 63% to qualify for the exam.
How much does this Salesforce exam cost?
Registration fee for the exam is 200 USD
What is the duration of the Salesforce Exam?
The exam duration is 105 minutes.
Is there any Prerequisite for Salesforce Salesforce Field Service Consultant exam?
The Salesforce Certified Field Service Consultant must hold the following experience –
- 1-2 years as a business analyst
- 1+ years in the field services industry
- 2+ years of services and support experience
How many questions are there in this Salesforce exam?
60 multiple-choice/multiple-select questions
Who are the intended audience for this Salesforce exam?
- Consultant
- Mobile Solution Designer
- System Analyst
- Technical Architect
- Service Cloud Administrator
- Field Service Operations Manager
- Service Desk Manager
What is the course module of the Salesforce Field Service Consultant exam?
The exam covers the following modules in the course -
- Managing Resources: 16%
- Managing Work Orders: 23%
- Managing Scheduling and Optimization: 28%
- Configuring Mobility: 10%
- Managing Inventory: 8%
- Managing Assets: 5%
- Configuring Maintenance Plans: 5%
- Permissions and Sharing: 5%
How can I prepare for the Salesforce Field Service Consultant exam?
You can refer to Recommended Training and References by Salesforce. Also, you can go for a practice test to boost your preparation.