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Salesforce Certified User Experience Designer Practice Exam

Salesforce Certified User Experience Designer Practice Exam


About Salesforce Certified User Experience Designer Practice ExamExam

The Salesforce Certified User Experience (UX) Designer Exam is tailored for individuals aspiring to become or already experienced designers keen on building and designing solutions within the Salesforce Platform. Candidates for the Salesforce Certified UX Designer credential should possess a foundational knowledge of problem-solving and design using core UX concepts. Moreover, they should be capable of delivering these experiences leveraging the core features of the Salesforce Platform. Additionally, candidates should demonstrate proficiency in working with customers to identify their needs and requirements using human-centered design principles.


Who should take the exam?

Salesforce Certified UX Designer candidates should have a minimum of 6 months of hands-on experience in roles such as UX designer, engineer, administrator, stakeholder, facilitator, or researcher. Furthermore, they should have 3 to 6 months of experience utilizing UX design concepts specifically on the Salesforce Platform.


Skills Evaluated

This exam is intended for individuals seeking to validate their knowledge, skills, and experience in the following areas:

  • Analyzing business and design requirements
  • Facilitating design strategy based on user and content scope
  • Understanding Salesforce personas and their associated processes
  • Applying key design systems and principles
  • Mobile UX design
  • Integrating human-centered design into customer solutions
  • Applying guidelines and UX design strategies for accessibility and inclusion
  • Understanding the declarative features of Salesforce and their impact on user experience
  • Implementing branding and styling to enhance user adoption and experience
  • Planning and facilitating testing and validation processes aligned with design goals
  • Designing change management strategies
  • Differentiating between out-of-the-box Salesforce Lightning Design System (SLDS) solutions and customization


Course Outline 

The Salesforce Certified User Experience Designer exam covers the following topics - 

Domain 1 - Understanding Discovery (13%)

  • Determine the appropriate research methodology and tools based on provided business requirements.
  • Gather requirements and plan strategy for user experiences based on given scenarios.
  • Identify key Salesforce UX personas and their typical processes.
  • Describe how Salesforce can enhance user experiences in a given scenario.


Domain 2 - Overview of UX Fundamentals (16%)

  • Identify the appropriate UX method to define a user experience in various scenarios.
  • Explain the impact of corporate branding and styling on user experiences.
  • Describe key design principles and tools for creating accessible and engaging experiences.
  • Understand mobile UX design fundamentals.


Domain 3 - Understanding Human-Centered Design (12%)

  • Incorporate human-centered design into customer solutions based on given scenarios.
  • Explain the importance of inclusive design.


Domain 4 - Overview of Declarative Design (27%)

  • Describe the functionality of core Salesforce objects, their impact on user experience, and when to customize them based on scenarios.
  • Describe declarative features that improve information presentation, hierarchy, and architecture in static experiences.
  • Describe declarative features that enhance user efficiency over a series of steps.
  • Determine the global Salesforce configuration to optimize user flow in a given scenario.
  • Determine options for users to access onboarding, support, and learning in a given scenario.
  • Explain how to apply branding to a solution based on a scenario.


Domain 5 - Overview of Testing (11%)

  • Plan methods for validating and testing a design with end-users in various scenarios.
  • Describe testing techniques necessary for optimal user experiences.
  • Evaluate and manage design changes based on a given scenario.


Domain 6 - Salesforce Lightning Design System (SLDS) (21%)

  • Describe the purpose of SLDS.
  • Determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience in a given scenario.
  • Use SLDS to create new and customized component functionality based on a given scenario.


What do we offer?

  • Full-Length Mock Test with unique questions in each test set
  • Practice objective questions with section-wise scores
  • In-depth and exhaustive explanation for every question
  • Reliable exam reports evaluating strengths and weaknesses
  • Latest Questions with an updated version
  • Tips & Tricks to crack the test
  • Unlimited access

What are our Practice Exams?

  • Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
  • You can also create your own practice exam based on your choice and preference 

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