Salesforce Education Cloud Consultant 

About the Salesforce Education Cloud Consultant 

Salesforce Certified Education Cloud Consultant exam has been built for consultants with the experience to implement Salesforce Education Cloud solutions in a customer-facing role. As a Salesforce Certified Education Cloud Consultant you will be capable of designing and implementing Education Cloud solutions for meeting customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Who should take the exam?

A Salesforce Education Cloud Consultant exam qualifies for designing and deploying solutions that support customer business processes and requirements using Salesforce Education Cloud.

• Candidate has the experience to design solutions that optimize the Education Cloud functionality
• Candidate can lead the implementation of these solutions within a higher-education institution.
• Candidate has experience consulting with higher-education institutions and has expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.

Skills Acquired

Candidate has experience with common consulting practices such as

• Solution design
• Problem-solving
• Troubleshooting common technical and design challenges
• Facilitation skills
• Requirements gathering
• Application of best practices
• Ability to manage project timelines and deliverables
• Implementation methodologies

Experience Acquired

• 2+ years of Salesforce Platform experience

• 1+ years of Salesforce implementation experience for higher-education institutions
• Implemented and supported at least one project involving Education Cloud

Typical job roles 

• Business Analyst
• Consultant
• Program Manager
• Application/Solution Architect
• Developer
• Engagement Manager
• Project Manager
• Database Administrator
• System Analyst
• Technical Architect

Exam Details

• Total Questions: 60 multiple-choice/multiple-select questions, 5 unscored questions* 
• Exam Duration : 105 minutes (time allows for unscored questions)
• Passing score: 68%
• Registration fee: USD 200, plus applicable taxes as required per local law
• Retake fee: USD 100, plus applicable taxes as required per local law
• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.
• References: No hard-copy or online materials may be referenced during the exam.
• Prerequisite: Salesforce Administrator credential

Course Outline

The Salesforce Education Cloud Consultant Exam covers the following topics - 

Education Cloud Applications, Settings, and Configuration: 23%

• Explain the capabilities and limitations of Education Cloud, including compatibility with other Salesforce products and features.
• Install and configure Education Cloud products such as EDA, Advisor Link and GEM.

Implementation Strategies: 18%

• Determine how to facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).
• Advice on governance, change management, staffing, and adoption of best practices, including community resources for long-term solution success.
• Identify timing considerations for a successful deployment.

Solution Design: 19%

• Explain the similarities, differences, and relationships between EDA account models and standard Salesforce Account-Contact data models.
• Design an appropriate and scalable solution for a higher-education customer.
• Know where to find available open-source solutions.
• Determine when it is appropriate to use EDA, other Salesforce solutions, open-source solutions, and third-party applications.

Domain Expertise: 19%

• Determine the Salesforce solutions that satisfy customer requirements for marketing and engagement.
• Determine the Salesforce solutions that satisfy customer requirements for recruitment and admissions.
• Determine the Salesforce solutions that satisfy customer requirements for student experience.
• Determine the Salesforce solutions that satisfy customer requirements for advancement and alumni relations.

Integration and Data Management: 17%

• Explain integration considerations for connecting higher-education systems in an Education Cloud implementation.
• Explain data migration considerations in Education Cloud.
• Analyze the implications and design considerations of large data volumes.
• Explain data management considerations in Education Cloud.

Analytics: 5%

• Determine the appropriate reporting solution in Education Cloud.
• Explain the security and data visibility considerations when designing reports and dashboards to serve different personas.

What do we offer?

• Full-Length Mock Test with unique questions in each test set
• Practice objective questions with section-wise scores
• The in-depth and exhaustive explanation for every question
• Reliable exam reports evaluating strengths and weaknesses
• Latest Questions with an updated version
• Tips & Tricks to crack the test
• Unlimited access

What are our Practice Exams?

• Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
• Practice exam questions have been created on the basis of content outlined in the official documentation.
• Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
• Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
• You can also create your own practice exam based on your choice and preference 

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