Salesforce Advanced Administrator (CRT-211) Practice Exam

Salesforce Advanced Administrator (CRT-211) Practice Exam

The Salesforce Certified Advanced Administrator program is designed for candidates with expertise as seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications.

The credential is targeted toward the Salesforce Certified Administrator who has mastered Salesforce configuration maintenance, can demonstrate an understanding of administration best practices and is able to use the advanced features and functionality to solve a variety of business problems.

Who should take the Salesforce Advanced Administrator exam?

• The Salesforce Certified Advanced Administrator exam is intended for an individual who has significant experience performing as a Salesforce Administrator, including hands-on experience applying the skills and concepts noted in the exam outline.
• The candidate is a Salesforce Certified Administrator who has successfully completed the Administration Essentials for Experienced Admins (ADM 211) from Salesforce or an Authorized Training Center or possesses the equivalent experience and knowledge.

Skills Required

• The candidate should have a broad knowledge of the full application capabilities, the features/functions available to an end-user, and the configuration and management options available to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications.
• The candidate should be capable of performing administration functions at an expert level, using the full set of Salesforce features as described in the exam outline.
• The candidate can leverage the advanced administration capabilities of Salesforce to solve specific business challenges and automate complex business processes.
• The candidate should be able to recommend configuration enhancements and best practices to optimize and extend an organization’s use of Salesforce.
• The candidate actively seeks out new functionality as it becomes available and can evaluate the potential benefits of new features for an organization.
  

Knowledge Acquired

The candidate should be able to:

• Appropriately define record and field data access based on business requirements.
  
• Create custom objects and define the appropriate relationship types.
  
• Set up and configure Sales Cloud applications, including products, price books, schedules, and quotes.
• Understand the capabilities of forecasting.
• Set up and configure Service Cloud applications, including Salesforce Knowledge and entitlements.
• Assess, cleanse, and maintain data quality using standard Salesforce functionality.
• Set up and configure Salesforce CRM Content.
• Understand the capabilities of sandboxes and the tools available to move data between environments.
• Use custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, and cross-filters to build reports that meet complex business requirements.
• Use dynamic dashboards and dashboard filters to enhance dashboards.
• Create workflow rules, approval processes, and formula fields to automate complex business processes.

Exam Details

• Total Questions: 60 multiple-choice/multiple-select questions and 5 non-scored questions
• Exam Duration: 105 minutes
• Passing score: 65%
• Registration fee: USD 200 plus applicable taxes as required per local law
• Retake fee: USD 100 plus applicable taxes as required per local law
• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
• References: No hard-copy or online materials may be referenced during the exam.
• Prerequisite: Salesforce Certified Administrator credential

Course Outline

The Salesforce Advanced Administrator (CRT-211) Exam Exam covers the following updated topics -

Domain 1 - Understanding the concept of Cloud Applications (11%)

• Learn about the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes
• Learn to differentiate and understand the implications and capabilities of Forecasting and Territory Management
• Learn create and maintain Salesforce Knowledge (article record types, data categories).
• Learn about to create and maintain service entitlements and entitlement processes.
• Learn about the features of Salesforce which enable interaction between support agents and customers 
• Learn and understand the standard Salesforce suite of products that enable extending the core platform.

Domain 2 - Understanding the concept of Data and Analytics Management (13%)

• Learn about the tools and best practices for assessing, improving and enriching data quality. 
• Learn about the appropriate analytic tools to meet complex reporting requirements 
• Learn about methods to connect to, access, backup/restore, or archive data outside of the Salesforce platform. 
• Learn to identify the appropriate tools and methods for importing data into Salesforce. 

Domain 3 - Understanding the concept of Environment Management and Deployment (7%)

• Learn about the options available to move metadata between environments 
• Learn about the capabilities and best practices for using change sets to move metadata between environments.

Domain 4 - Understanding the concept of Process Automation (20%)

• Learn about complex scenario, identify the solution using the best tool, or combination of tools to solve a business problem
• Learn to identify the appropriate tool or method for troubleshooting declarative automation.
• Learn about the capabilities and limitations of each declarative automation tool.
• Learn about the implications of the order of execution when using automation tools.

What do we offer?

• Full-Length Mock Test with unique questions in each test set
• Practice objective questions with section-wise scores
• In-depth and exhaustive explanation for every question
• Reliable exam reports evaluating strengths and weaknesses
• Latest Questions with an updated version
• Tips & Tricks to crack the test
• Unlimited access

What are our Practice Exams?

• Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
• Practice exam questions have been created on the basis of content outlined in the official documentation.
• Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
• Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
• You can also create your own practice exam based on your choice and preference 

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