Salesforce Administrator (ADM-201) Practice Exam

Salesforce Administrator (ADM-201) Practice Exam

About Salesforce Administrator Certification

The Salesforce Administrator exam has been built for people holding experience with Salesforce and continuously search for ways to help their companies in return more from additional features and capabilities. The Salesforce Administrator exam covers the breadth of applications, the features and functions available to a user, and therefore the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. The Salesforce Certified Administrator credential primarily focuses on the features and functionality wont to maintain a Salesforce implementation.

Who should take the exam?

Candidates applying for the Salesforce Certified Administrator exam, candidates should have -

• General knowledge of the features available to end users and the configuration options available to a Salesforce Administrator.
• Ability to maintain a Salesforce organization
• Ability to respond to common business requirements
• Ability to perform administrative functions using current Salesforce features.
• In addition, candidates should have 6 and more months of experience as a Salesforce Administrator

Exam Pattern for Salesforce Certified Administrator exam

• Total Questions: 60
• Types of Questions: Multiple-choice/multiple-select questions* (5 unscored items will be added)
• Length of Time: 105 minutes (time allows for unscored questions)
• Passing score: 65% and above
• Registration fee: USD 200, plus applicable taxes as required per local law
• Retake fee: USD 100, plus applicable taxes as required per local law
• Exam Prerequisite: None required; course attendance highly recommended

Course Outline

The Salesforce Administrator (ADM-201) exam covers the following topics - 

MODULE 1 - Configuration and Setup: 20%

• Learn about the information found in the company settings including company settings fiscal year, business hours, currency management, default settings.
• Learn and understand the administration of declarative configuration of the User Interface including UI settings, app menu, list views, global actions, Lightning App Builder.
• Demonstrate the proper setup and maintenance of users (For a given scenario).
• Learn about various organization Security Controls including Setup Audit Trail, Login Hours, Session Settings
• Learn to apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model for a given a user request scenario including public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders
• Learn and understand the appropriate use of a custom profile or permission set using the various profile settings and permissions. 

MODULE 2 - Object Manager and Lightning App Builder: 20%

• Understand the standard object architecture and relationship model including standard object, parent/child, master detail/lookup/junction relationships, and more.
• Learn to create, delete, and customize fields and page layouts on standard and custom objects, and learn the implications of deleting fields.
• Learn to create and assign page layouts, record types and business processes for custom and standard objects for a given scenario

MODULE 3 - Sales and Marketing Applications: 12%

• Learn to identify the capabilities and implications of the sales process for a given scenario including sales process, opportunity, path, and forecast impact.
• Learn to apply the appropriate sales productivity features using opportunity tools for a given scenario including dashboards, lead scoring, Einstein opportunity scoring, and more.
• Learn and Understand the capabilities of lead automation tools and campaign management including leads, lead convert, lead assignment rules, campaign and campaign members.

MODULE 4 - Service and Support Applications: 11%

• Understand the capabilities of case management including case, case assignment rules, and queues.
• Learn to identify to automate case management including support process, case auto-response rules, and case escalation.

MODULE 5 - Productivity and Collaboration: 7%

• Understand the capabilities of activity management.
• Understand the features of Chatter.
• Understand the capabilities of Salesforce Mobile App.
• Learn to use cases for AppExchange applications.

MODULE 6 -  Data and Analytics Management: 14%

• UUnderstand the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
• Learn the capabilities and implications of data validation tools.
• Understand the options available when creating or customizing a report or report type.
• Understand the impact of the sharing model on reports.
• Larn and Understand the options available when creating and modifying dashboards including dashboard components, data sources, chart types, Subscribing, running user.

MODULE 7-   Workflow/Process Automation: 16%

• Learn to identify the appropriate automation solution based on the capabilities of the tool for a given scenario.
• Understand capabilities and use cases for Flow.
• Understand the capabilities and use cases for the approval process.

FAQs on Salesforce Admin Certification

1. How to Become Salesforce Certified?
The hiring companies need more certified Salesforce developers and certified Salesforce administrators as demand for Salesforce.com increases, to implement and maintain their systems. To stand out among other potential employees make yourself more marketable as a Salesforce.com expert and receive Salesforce certification.

2. How to Pass the Salesforce.com Certified Admin Exam?
We believe that most people can pass this exam with the proper preparation, while there are numerous paid training courses available. Salesforce has many consultants at akaCRM that passed the exam on their first attempt and did it all via self-study.

3. Average Salesforce Administrator Salary
An entry-level Salesforce Administrator with less than 5 years of experience can expect to earn average total compensation of $62,000 based on 1,186 salaries provided by anonymous users. There is a positive trend for Pay by Experience for a Salesforce Administrator.

4. What is Salesforce.com?
Salesforce.com was founded in March 1999, in part by former Oracle executive Marc Benioff. It is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco.

5. Does Testprep Training offer Money Back Guarantee for the Exam Simulator?
Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of product purchased from Testprep Training and not from the Microsoft Learning.

6. Is there any assistance from Testprep Training in terms of exam preparation?
Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.

7. Can we try the free test before purchasing the practice exam?
Yes, testprep training offers free practice tests for Salesforce Admin Certification which can be used before the final purchase for a complete test.

8. Do you provide any preparation guidance for this certification exam?
Yes, our experts frequently blog about the tips and tricks for exam preparation.

9. Do you offer any discount on the bulk purchase?
Yes, we offer nearly 50% discount for the order more than 10 products at a time. You can reach the testprep training Helpdesk for more details. The member of the support staff will respond as soon as possible.

10. For how long is the license valid after purchase?
Once purchased, the practice exams can be accessed for the lifetime.

11. Am I required to retake the exam? As the exams become updated with performance-based items.No. The skills that are tested do not change; therefore, retesting is not necessary.

12. Do the exams with performance-based questions take longer to complete?
Yes. These exams may take longer to complete than exams that do not contain performance-based items. As performance-based questions are added to exams, you may see changes in the standardized exam times. No exam, however, will exceed 200 minutes, and the maximum seat time is 240 minutes.

For more FAQs
http://certification.salesforce.com/home

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• In-depth and exhaustive explanation for every question
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What are our Practice Exams?

• Practice exams have been designed by professionals and domain experts that simulate real time exam scenario.
• Practice exam questions have been created on the basis of content outlined in the official documentation.
• Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
• Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
• You can also create your own practice exam based on your choice and preference
  

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If you are not able to clear the exam, you can ask for a 100% refund.

Table of Contents

•  Sharing
• Role Hierarchy
• Reports and Dashboards
• Native CRM functionality – briefing and defining on Opportunities, Leads, Accounts, etc.
• Difference between standardized and customized objects
• Capabilities of Chatter
• User Configuration
• Validation Rules
• Data Loader
• Page Layouts
• Record Types