Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam - RETIRED
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20)
About Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20)
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam
Exam Details
- Exam Title: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
- Exam Number: 1Z0-996-20
- Exam Price: $245 USD
- Format: Multiple Choice
- Duration: 85 Minutes
- Number of Questions: 60
- Passing Score: 68%
- Validated Against: Exam has been validated against Oracle Utilities Customer Cloud Service 20A
Course Outline
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam
1. Customer Information
Maintain and Manage Customer Information
2. Billing
Maintain Bill Segments
Complete Bills
3. Payments
Manage Payments
Manage Overpayment and Payment Distribution
4. Monitor Overdue Debt
Configure and Manage Credit & Collections and Overdue Processes
Manage Payment Arrangements and Pay Plans
5. Service Points & Install Events
Explain the concept of an install event and the relationship between devices and service points
6. VEE
Explain the difference between critical validations and validation rules, including when critical validations are executed and when validation rules are executed.
Explain the VEE process, including the data prepration steps that are executed immediately prior to entering VEE processing,w hat data is prassed into the VEE engine and what happens during VEE execution for a given IMD
Configure new VEE groups that contain base packate VEE rules and apply a VEE group to a device or device type
Configure eligibility criteria and criteria field value retrieval algorithms to determine if a rule should be applied.
Expalin the categories of IMD exceptions (generated by VEE rules)
7. Usage
Explain the usage calculation process
Explain the relationships between usage transactions and usage subscriptions
Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components
8. Operational Device Management
Explain the role of assets and components
Explain the specifications and their relationship to assets
9. Financial Transactions
Manage Financial Transactions
10. Rates
Manage and Apply Rates
Apply Proration
Apply Bill Factors
11. Adjustments
Configure and Manage Adjustments
12. Devices & Measuring Components
Explain the concept of a measuring component and the strcutures that represent them
Explain the relationship between devices and measureing components
Explain the different types of measuring components
Configure a device type
Configure a new measuring component type
Configure a new device config type and associate a measuring component to a device
13. Measurements
Explain the differences between initial measurements, final measurements, and usage
Explain the high level process of loading measurements through to calculating usage
Explain the derived values and how they are associated with the final measurements
Configure a new derive value algorithm
Explain three types of IMDs and the differences between them
Explain the IMD exception statuses and the Automatic Retry functionality
14. Usage Subscriptions
Explain the concept of usage subscriptions
Explain the possible relationships between measuring components, service points and usage subscriptions
Design and set up the admin data required to effectively configure a usage subscription
Fieldwork and Service Order Management
Explain the concept of a Service Order ("Orchrestrator") Activity
Explain the concept of Service Order Children Activities
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