Microsoft Dynamics 365 Fundamentals (MB-901) Practice Exam

Microsoft Dynamics 365 Fundamentals (MB-901)

About Microsoft Dynamics 365 Fundamentals MB-901 Certification

MB-901 exam will cover the positioning and benefits of adopting Dynamics 365. Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.

The Microsoft Dynamics 365 MB-901 retires on June 30, 2021. The exam has been replaced by  MB-910 and MB-920 Exam. 

Knowledge Requirement for the Exam

Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

Course Outline

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• integration across Dynamics 365 apps

• integration across Microsoft products

• integration with third-party apps

• custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• encryption

• authentication

• data ownership

• data center access

• SSO

• Data loss protection (DLP)

• industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• app role-based security

• leveraging security roles

• streamlined user experience

• out-of-the-box security roles

Identify the business value of the Microsoft cloud

• Azure features used by Dynamics 365

• PaaS

• Life Cycle Services (LCS)

Understand the use of Power Platform in Dynamics 365

• Power Apps

• Power BI

• Power Automate

• AI Builder

• Common Data Service

Understand the benefits of the Common Data Service

• analytics

• extensibility

• interoperability

• consistency

Identify Dynamics 365 reporting capabilities

• built in reporting

• role-based reporting

• extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• fraud protection

• virtual agents

• sales insights

• customer insights

• relationship insights

• customer service insights

Leverage mixed reality

• remote assist

• guides

• layouts

3. Understand model-driven apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• dynamics 365 sales automation

• pipeline management

• contact management

• customer requests and follow up

• LinkedIn Sales Navigator

Understand the capabilities of Dynamics 365 Marketing

• lead generation and qualifications

• customer journey

• surveys

• landing pages

• segmentation

• event management

• dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Resource Scheduling Optimization (RSO)

• Connected Field Service

• service resource scheduling

• proactive customer service

• Field Service Mobile

Understand the capabilities of Dynamics 365 Customer Service

• account management

• omni channel service

• case life cycle

• knowledge articles

4. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• General Ledger

• Accounts Payable

• Accounts Receivable

• project accounting

• budgeting

• global attributes

• end to end business processes

• real time cash flow visibility

• enterprise asset management

Understand the capabilities of Dynamics 365 Human Resources

• employee self-service

• personnel management

• benefits management

• employee development

Understand the capabilities of Dynamics 365 Business Central

• finance

• supply chain

• project management

• sales and service

• budgeting

• when to use Business Central vs other Dynamics 365 products

Understand the capabilities of Dynamics 365 Supply Chain Management

• project accounting

• modernize operations

• procurement and sourcing

• manufacturing

• warehouse management

• master planning

• product information

Understand the capabilities of Dynamics 365 Commerce

• retail capability

• Channel Management

• Point of Sale (POS)

• mobile commercea

Exam Pattern 

• Exam Name: Microsoft Dynamics 365 Fundamentals
• Exam Code: MB-901
• Number of Questions: 40-60
• Length of Time:  120 Minutes
• Registration Fee: $99.00
• Passing Score: 901 (on a scale of 1-1000)
• Exam Language English

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