Microsoft 365 Identity and Services (MS-100) Practice Exam - RETIRED
Microsoft 365 Identity and Services (MS-100)
This exam retired on September 30, 2023. Exam replaced by MS-102: Microsoft 365 Administrator
About Microsoft 365 Identity and Service MS-100 Certification
Candidates for this MS-100 exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies.
Knowledge Required
- Candidates for this exam should have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, or Windows as a Service).
- Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.
Course Outline
The Microsoft 365 Identity and Services (MS-100) covers the latest exam updates and topics as per exam updates as on February 3, 2023 -
Domain 1 - Overview of Deploying and Managing a Microsoft 365 tenant (15-20%)
Planning and implementing a Microsoft 365 tenant
- Learn to plan a tenant
- Learn to create a tenant
- Learn to implement and manage domains
- Learn to configure organizational settings, including security, privacy, and profile
Monitoring Microsoft 365 tenant health
- Learn to create and manage service requests
- Learn to create an incident response plan
- Learn to monitor service health
- Learn to monitor application access
- Learn to configure and review reports, including Azure Monitor logs and Log Analytics workspaces
- Learn to schedule and review usage metrics, including Microsoft Viva Insights and Adoption Score
Domain 2 - Overview of Planning and Managing user identity and roles (30-35%)
Planning identity synchronization
- Learn to design synchronization solutions for multitenant and multi-forest scenarios
- Learn to evaluate whether objects should be synchronized, not synchronized, or created as cloud-only
- Learn to identify which Azure Active Directory (AD) Connect features to enable, such as writeback and device synchronization
- Learn to identify synchronization pre-requisites, including connectivity method, permissions, and server requirements
- Learn to choose between Azure AD Connect and Azure AD Connect cloud sync
- Learn to plan user sign-in for Azure AD hybrid identities, including pass-through authentication, seamless, and SSO
Implementing and managing identity synchronization with Azure AD
- Learn to prepare for identity synchronization by using IdFix
- Learn to configure and manage directory synchronization by using Azure AD Connect cloud sync
- Learn to configure and manage directory synchronization by using Azure AD Connect
- Learn to configure Azure AD Connect object filters
- Learn to monitor synchronization by using Azure AD Connect Health
- Learn to troubleshoot Azure AD Connect synchronization
Planning and managing Azure AD identities
- Learn to plan Azure AD identities
- Learn to create and manage users
- Learn to create and manage guest users
- Learn to create and manage groups, including Microsoft 365 groups
- Learn to manage and monitor Microsoft 365 license allocations
- Learn to perform bulk user management, including PowerShell
Domain 3 - Overview of Planning and Managing roles in Microsoft 365
- Learn to plan for role assignments
- Learn to manage roles in Microsoft 365 admin center
- Learn to manage administrative units
- Learn to plan and implement privileged identity management for Azure AD roles
Domain 4 - Overview of Managing access and authentication (20-25%)
Planning and implementing authentication
- Learn to choose an authentication method, including Windows Hello for Business, passwordless, and tokens
- Learn to implement and manage authentication methods
- Learn to implement and manage self-service password reset (SSPR)
- Learn to implement and manage Azure AD password protection
- Learn to configure and manage multi-factor authentication (MFA)
- Learn to investigate and resolve authentication issues
Planning and implementing secure access
- Learn to plan and implement access reviews in Azure AD identity governance
- Learn to plan and implement entitlement packages in Azure AD identity governance
- Learn to plan for identity protection
- Learn to implement and manage Azure AD Identity Protection
- Learn to plan conditional access policies
- Learn to implement and manage conditional access policies
Planning and implementing application access
- Learn to plan access and authentication to application registrations and Azure AD enterprise applications
- Learn to configure application registration in Azure AD
- Learn to manage user permissions for application registrations
- Learn to manage OAuth application requests in Azure AD, Microsoft Defender for Cloud Apps, and Microsoft 365 Defender
- Learn to configure Azure AD Application Proxy
- Learn to publish enterprise applications in Azure AD
Domain 5 - Overview of Planning Microsoft 365 workloads and applications (20-25%)
Planning and implementing Microsoft 365 Apps deployment
- Learn to plan for client connectivity to Microsoft 365 workloads
- Learn to plan Microsoft 365 App compatibility by using the Readiness Toolkit
- Learn to plan for Microsoft 365 Apps updates
- Learn to specify initial configuration for Microsoft 365 Apps by using the Microsoft 365 App admin center
- Learn to implement Microsoft 365 Apps deployment and software downloads
Planning and implementing Exchange Online deployments
- Learn to plan for DNS records required by Exchange Online
- Learn to plan and implement an Exchange hybrid organization
- Learn to plan and implement mail routing, including connectors, mail flow rules, and remote domains
- Learn to plan and implement organizational settings
Planning and implementing Microsoft SharePoint Online, OneDrive, and Microsoft Teams
- Learn to specify SharePoint site types, site collections, and lists
- Learn to plan a migration strategy for SharePoint Online and OneDrive
- Learn to identify hybrid requirements for SharePoint Online
- Learn to manage access configurations for SharePoint Online and Microsoft Teams
- Learn to manage SharePoint Online tenant and site settings
- Learn to map Phone System features to requirements
- Learn to plan and implement organizational settings
- Learn to plan, implement, and manage guest and external access
Exam Pattern
- Exam Name: Microsoft 365 Identity and Service
- Exam Code: MS-100
- Number of Questions: 40-60
- Length of Time: 120 Minutes
- Registration Fee: $165.00
- Passing Score: 700 (on a scale of 1-1000)
- Exam Language English
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