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Google Professional Workspace Administrator Practice Exam

Google Professional Workspace Administrator Practice Exam


About Google Professional Workspace Administrator Exam

The Google Professional Workspace Administrator exam has been developed for professionals responsible for transforming business objectives into tangible configurations, policies, and security practices related to users, content, and integrations. Google Workspace Administrators are also required to have a thorough understanding of the organization's infrastructure and thereby enable people to work together, communicate, and access data in a secure and effective manner.


Knowledge Gained

Candidates learn to -

  • Operate with an engineering and solutions mindset
  • Use tools, programming languages, and APIs to automate workflows.
  • Educate end users and increase operational efficiency while advocating for Google Workspace and the Google toolset.


Who should take the exam?

  • IT Systems Administrator
  • Cloud Solutions Engineer
  • Enterprise Google Workspace Administrator
  • Systems Engineer


Skills Evaluated

The Google Professional Workspace Administrator exam -

  • Assess the skills to plan and implement Google Workspace authorization and access
  • Assess the ability to manage user, resource, and shared drive life cycles
  • Assess the ability to control and configure Google Workspace services
  • Assess the ability to configure and manage endpoint access
  • Assess the ability to monitor organizational operations
  • Learn about Advance Google Workspace adoption and collaboration


Exam Duration

  • Exam Duration: 2 hours
  • Exam Languages: English, Japanese
  • Exam format: Multiple choice and multiple select
  • Exam Delivery Method: Online-proctored exam/Onsite-proctored exam 
  • Exam Prerequisites: None
  • Recommended experience: 3+ years of industry experience including 1+ year Google Workspace (formerly G Suite) administration experience.


Certification Renewal / Recertification Policy

  • Candidates must recertify in order to maintain their certification status.
  • Google Cloud certifications are valid for 2 years from the date of certification.

Recertification is accomplished by retaking the exam during the recertification eligibility time period and achieving a passing score. You may attempt recertification starting 60 days prior to your certification expiration date. 


Course Outline

The Google Professional Workspace Administrator Exam covers the latest and updated topics - 

Domain 1: Managing Objects (Approximately 20% of the Exam)

1.1 Managing Account Lifecycles

  • Understand the processes for provisioning and deprovisioning accounts, such as transferring ownership data, creating, reviewing, updating, or deleting accounts (CRUD operations).
  • Learn how to manage user onboarding/offboarding, edit user attributes (e.g., passwords), create administrative roles, and revoke account access outside organizational policies for security or personnel reasons.
  • Explore the use of Google Cloud Directory Sync (GCDS) for lifecycle management, including configuring, monitoring, and troubleshooting it.

1.2 Configuring Google Drive

  • Overview of managing shared drive lifecycles based on user requests and policies.
  • Learn to configure permissions for shared drives, transfer data between drives, and apply security best practices.


1.3 Managing Calendar and Resources

  • Learn how to create and manage calendars, delegate calendar access, configure Google Meet settings, and troubleshoot common calendar issues.


1.4 Configuring and Managing Groups for Business

  • Explore how to configure memberships and advanced group settings, including automating tasks with Google Workspace APIs and using groups to manage permissions for shared drives.


Domain 2: Configuring Services (Approximately 18% of the Exam)

2.1 Implementing Google Workspace Configurations

  • Understand how to assign and manage permissions via organizational units (OUs) and groups, and how to implement security settings for Marketplace apps and Google Meet.
  • Learn how to configure granular Identity and Access Management (IAM) roles, and implement content compliance rules, security integrations, and Drive labels.


2.2 Configuring Gmail

  • Learn how to configure mail routing scenarios, end-user access, and spam control policies.
  • Understand how to manage Gmail archives and advanced settings like mail forwarding and POP/IMAP access, ensuring compliance with corporate policies.


Domain 3: Troubleshooting (Approximately 24% of the Exam)

3.1 Troubleshooting Mail Delivery Issues

  • Learn how to identify root causes for email delivery problems, analyze message headers, audit mail flow, and recommend or implement fixes.


3.2 Collecting Logs and Reports

  • Understand how to gather the appropriate logs, reproduce user issues, and document steps to engage with Google support teams.


3.3 Mitigating Email Attacks

  • Learn about configuring spam settings, phishing controls, and frameworks like SPF and DKIM to secure email transmission.
  • Investigate email attack patterns and mitigate vulnerabilities using Google Workspace tools.


3.4 Troubleshooting Access and Performance

  • Analyze and troubleshoot performance or access issues across Google Workspace applications, such as Google Meet, Gmail, and Drive.
  • Gain skills in addressing network configuration issues and troubleshooting device-specific problems.


Domain 4: Data Access and Authentication (Approximately 24% of the Exam)

4.1 Configuring Device Policies

  • Learn how to manage device policies for mobile, desktop, and ChromeOS, and explore security settings for company-owned devices.


4.2 Configuring Gmail DLP and Sharing Access

  • Understand Gmail Data Loss Prevention (DLP) settings and how to configure policies to prevent data leaks. Learn to manage sharing settings on Drive and limit external sharing.


4.3 Managing Third-Party Applications

  • Explore how to securely manage third-party applications, configure Google as an SSO provider, and control Marketplace and Play Store applications.


4.4 Configuring User Authentication

  • Learn how to implement 2-step verification, configure SSO settings, and set access controls based on company policies.


Domain 5: Supporting Business Initiatives (Approximately 14% of the Exam)

5.1 Supporting Legal Initiatives with Vault

  • Learn to configure retention rules, manage legal holds, and create Vault audit reports.


5.2 Creating and Interpreting Reports

  • Explore how to generate user adoption reports and investigate service outages using Google Workspace tools and BigQuery.


5.3 Data Import and Export

  • Understand how to support business needs by managing data import/export functions across Google Workspace applications.


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