Cisco Business Architecture Specialist (820-445 DTBAS) Practice Exam

Cisco Business Architecture Specialist (820-445 DTBAS)

About Applying Cisco Business Architecture Techniques 820-445 DTBAS

820-445 DTBAS exam tests a candidate's knowledge and skills in Motivating Change, Customer Knowledge, Mapping business priorities to outcomes and solutions and Business Roadmaps.

Knowledge required for the exam

The candidates have the following knowledge and skills:

• Strong Cisco technology background with both depth and breadth
• Experience with and understanding of Cisco business capabilities and solutions
• A technical foundation to allow for understanding and consuming new and emerging technologies
• Strong problem solving skills and a desire to apply them to business challenges
• Soft skills for consulting and customer engagement
• Financial aptitude for understanding and deriving financial value for the business
• Motivated to adopt the business architecture model and stay focused on the business

Target Audience

• Channel Partners
• Customers
• Employees
• SE, CSE, CSA, Business Architect, Enterprise Architect

Course Structure

1. Motivating Change 13%

1.1 Describe the characteristics of a business-led engagement

1.2 Compare and contrast business innovation and disruption

1.3 Describe the characteristics of business outcomes

1.4 Describe the importance of team readiness for the customer and architect’s team

1.5 Evaluate the maturity level for the customer and architect’s team

1.6 Identify engagement opportunities based on the architect’s team and customer maturity level

2. Customer Knowledge 20%

2.1 Compare and contrast refined and unrefined business model canvas

2.2 Describe the value of the business model canvas

2.3 Describe the unique characteristics of each building block in the business model canvas

2.4 Create a business model canvas using provided data

2.5 Identify internal and external business influencers in the context of a SWOT

2.6 Create a PESTLE using provided data

2.7 Create a SWOT using provided data

2.8 Describe the elements of a business motivation model

2.9 Describe the purpose of a business motivation model

2.10 Describe the purpose of a value proposition

2.11 Describe the purpose of a value network

2.12 Describe the different layers of strategies within a business environment

3. Research and Analyze 20%

3.1 Describe the characteristics of a persona

3.2 Describe the use of a stakeholder analysis grid

3.3 Create a stakeholder analysis grid

3.4 Describe the process for transitioning stakeholders from their current to a desired state

3.5 Describe the five steps for conducting a stakeholder analysis

3.6 Identify the four principles of negotiation

3.7 Describe the purpose of strategic inquiry

3.8 Compare and contrast the items

3.9 Describe SMART

3.10 Describe the benefits of establishing credibility and rapport with the customer

3.11 Compare and contrast closed-ended and open-ended questions

3.12 Describe the four best practices for conducting a business conversation

3.13 Describe the five different types of questions to use in business conversations

3.14 Describe the process for conducing the first exploratory conversations

4. Develop and Verify 17%

4.1 Describe the process to transition from the current state business model to the target state business model

4.2 Describe the three core components of business capabilities

4.3 Describe the purpose of a workshop

4.4 Describe the activities associated with conducting a workshop

4.5 Describe the inputs used to determine the business target state

4.6 Describe business opportunities

4.7 Identify examples of competitive advantage

4.8 Describe the components of the Porter value chain

4.9 Describe the relationship between the value chain and a business model

4.10 Identify key decision making factors

4.11 Compare and contrast critical success factors and key performance indicators

4.12 Describe the three levels of business capabilities

5. Customer Commit 15%

5.1 Create a business priorities to outcomes map with provided data

5.2 Describe the structured approach to creating a business roadmap

5.3 Compare and contrast the inputs used to create a business roadmap

5.4 Describe the final components of a business roadmap

5.5 Describe the value of business roadmap

6. Deploy and Measure 15%

6.1 Describe the characteristics of a trusted advisor

6.2 Describe the components of a business case

6.3 Populate a cause and effect benefit logic model

6.4 Describe the factors associated with delivering a relevant message to the audience

6.5 Compare and contrast the message delivery for these audience types

6.6 Describe the four components used to create an executive summary

6.7 Describe the impact of organizational readiness on an organizations ability to execute

6.8 Describe the business change lifecycle

6.9 Compare and contrast proof of concept and proof of value

6.10 Describe relevant metrics to measure progress

6.11 Compare and contrast the four levels of governance

Exam Pattern 

• Exam Name: Applying Cisco Business Architecture Techniques
• Exam Code: 820-445 DTBAS
• Length of Time:  90 Minutes
• Number of Questions: 65-75
• Exam Language English

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