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CIS-Software Asset Management Practice Exam

CIS-Software Asset Management

CIS-Software Asset Management

The ServiceNow Certified Implementation Specialist – Software Asset Management (SAM) Professional exam guarantees that a successful candidate has the abilities and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow SAM Professional application.


Target Audience 

The ServiceNow Certified Implementation Specialist – Software Asset Management (SAM) Professional exam is accessible to ServiceNow customers, sales engineers, partners, employees, and others occupied in becoming a ServiceNow SAM Certified Implementation Specialist.


Course Structure

The important domains and their topics that the CIS-Software Asset Management exam covers are: 

1. Software Asset Core Overview & Fundamentals 14%

Software Asset Management Basics

Process Architecture

Application Introduction and Recommended Practices

2. Data Integrity – Attributes and Sources for the Data 28%

Importing Data

Software Discovery and Normalization

Content Service

3. Practical Management of Software Compliance 30%

Products and Models

License Metrics, Entitlements, and Allocations

Software Reconciliation

4. Operational Integration of Software Processes 13%

Contract and Change Management

Service Catalog and Procurement

Software Remediation

5. Extending SAM 15%

Software Model Lifecycle and Retirement

Software Installation Optimization

Reporting, Implementation, and Maintenance


Exam Format

  • Exam Name: CIS-Software Asset Management
  • Number of Questions: 60
  • Exam Format: Multiple-choice
  • Exam fee: $150


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  • Full-Length Mock Test with unique questions in each test set
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What are our Practice Exams?

  • Practice exams have been designed by professionals and domain experts that simulate real-time exam scenarios.
  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
  • You can also create your own practice exam based on your choice and preference.


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