Certified Business Process Professional (CBPP®) Practice Exam
Certified Business Process Professional (CBPP®)
About the Certified Business Process Professional (CBPP®)
CBPP is one of three Business Process Management (BPM) professional certifications internationally established by BPM practitioners. The CBPP has been developed by and for BPM practitioners, and completion of the program demonstrates that you have achieved a standard of experience, education and commitment to professional development in the area of BPM.
Who should take the exam?
Project professionals are asked to create business cases for their organization. They could be business analysts, process analysts, project managers, or business staff.
Eligibility Requirement
- 4 years minimum Business Process Experience
- 6 months' credit for an Advanced Degree & Approved Industry Certifications e.g. PMI; IIBA
Knowledge Assessed
The Certification program is designed to promote competencies and expertise across the disciplines of business process management professionals.
- Describe in a narrative format that demonstrates your experience in the context of the knowledge areas of the BPM CBOK®.
- Describe your BPM projects, what you did on those projects in terms of the situation and the business processes in focus and what you did to improve or transform the business processes.
Course Structure
The Certified Business Process Professional (CBPP®) exam covers the following topics -
Domain 1- Business Process Management (7 Questions)
1.1 Understanding Business Process Principles
- Ability to define the definition of Business Process Management, why organizations implement BPM, how they apply the philosophy and the goal for BPM projects
- Determine the drivers and the impact on the organization
1.2 Understanding BPM Lifecycle
- Determine the phases of BPM implementation, the methodology and the projects that would impact the goals of the organization
- Comprehend the BPM lifecycle and the different activities at each phase
1. 3 Understanding BPM Professionals
- Understanding the principles of change with the shift from an organizational and hierarchical focus changing to a process-based focus
- Determine the roles required for moving to a process-centric organization
Domain 2 - Describe Process Analysis (15 Questions)
2.1 Understanding Process Analysis
- Determine the term process analysis
- Evaluate how processes cross various functional areas and the challenges that result for process improvement efforts.
- Determine the various methods to collect information
2.2 Understanding Process Analysis - Techniques
- Determine and define model types and components
- Determine how processes cross various functional areas and the challenges that result for process improvement efforts.
- Determine the benefits of capturing process documentation
2.3 Understanding Process Analysis - Approaches
- Determine the role of the process analyst for capturing process documentation
- Determine the use of varied levels of detail used to capture process activities and procedures
- Determine the various methods to collect information
Domain 3 - Understanding Process Modeling (16 Questions)
3.1 Explain Process Modeling Notations
- Comprehend the origin and the types of business process modeling
- Differentiate between the Value Stream, Activity Based Costing methods and other approaches used to model business process information
- Assessing the types of process models
- Determine the common standards of process modelling
- Evaluate the key components of effective symbols charts and functions
3.2 Explain - The uses of Process Models
- Understanding Business Process models are used to identify process activities; address the various ways process models can facilitate process change
- Integrate the role and the added value of modeling
- Evaluating how data collected from process analysis is used to propose changes to the process; incorporate other tools for process simulation and optimization
Domain 4 - Explain Process Design &Transformation (18 Questions)
4.1 Understanding Process Design
- Determine the impact of the logical and physical aspects on the process design
- Determine the reasons for process design and opportunities for transformation
- Determine how the gaps in the current state are leveraged for business process information
- Determine common process analysis elements required for effective process design considerations
- Determine the elements considered to design an effective process flow
4.2 Critical Success Factors for Process Transformation
- Determine and identify the critical success factors required to identify process activities and facilitate process change
- Determine the role process owners, executive sponsors and analysts provide for successful process transformation
- Determine how process methodologies and frameworks help guide the process analysis required for process transformation
- Determine how data collected from process analysis is used to propose changes to the process; incorporate other tools for process simulation and optimization
Domain 5 - Explain Process Performance Management (14 Questions)
5.1 Effective Process Measures
- Determine the role and objectives of measurements and metrics in the Process Performance Management
- Determine fundamental metrics dimensions and characteristics of effective metrics
- Determine the concept of "value-added" versus "non-value added" measurement approaches
5.2 Importance and benefits of process performance management
- Determine the benefits of cross-functional process improvement efforts versus isolated functional area improvements
- Determine the reasons for continuous process monitoring and control
- Determine the role of business intelligence in decision support for process owners and managers
Domain 6 - Explain Process Improvement Methodologies
6.1 Understanding Alignment of business process and enterprise performance
- Determine the methodologies used to assess process performance and to support continuous improvement
- Determine the difference between the key approaches to process improvement methods; explain the key differences in the tools used by each
- Determine the difference between functional and cross-functional (enterprise level) metrics
6.2 Understanding Modeling and simulation
- Describe the difference between Process Measuring and Modeling and Simulation
- Understand the process of Modeling and Simulation and describe its objectives and benefits
6.3 Understanding Decision support for process owners and managers
- Learn common decision support frameworks and their benefits
- Determine the reasons for planning for monitoring and controlling of business processes
Domain 7 - Understanding Process Organization & Change Management
7.1 Explain Process Orientation
- Differentiate between the horizontal focus of the organization versus the traditional vertical focus
- Learn the definition of a process-centric enterprise and the impact it can have on management’s accountability for performance
7.2 Explain the characteristics of the process culture
- Determine the features of an enterprise process culture are and how they support the process-centric strategies
7.3 Explain Process Management and Governance Roles
- Determine the role of the process owner
- Determine how the process owner’s responsibilities differ from those of the functional manager.
- Determine and differentiate the different roles of the process owner, the project manager, the process analyst and the process governance team to accomplish their main responsibility
7.4 Explain Organizational Change Management
- Determine how process integration will impact to the traditional organizational structure and management roles
- Determine the change management issues encountered in implementing process changes and role definition.
Domain 8 - Enterprise Process Management (EPM)
8.1 Explain Enterprise Process Governance
- Learn concepts of Enterprise Process Management to express strategy in terms of cross-functional activity
- Determine the main factors that impact cross-functional enterprise decision making
- Determine the reasons and objectives of Enterprise Process Governance
- Determine the benefits of EPM and the importance of business knowledge, roles and responsibilities, goals and priorities
- Determine the aspects of the Customer-Centric Measurement Framework
- Illustrate activities of process assessment
8.2 Explain Process Frameworks
- Learn to use and benefits of different frameworks to achieve the benefits of establishing common definitions and standardized processes
- Determine major elements of an Enterprise Framework Model
Domain 9 - Explain Business Process Management Systems (BPMS)
9.1 Learn BPM System Architecture
- Understand the BPM Architecture
9.2 Learn BPM System Components
- Distinguish between the enterprise and the impact it can have on performance
9.3 Learn Business Process Rules
Exam Pattern
- Exam Name: Certified Business Process Professional (CBPP®)
- Number of Questions: 140
- Length of Time: 3 hours
- Registration Fee: $650.00 USD
- Exam Format: Multiple-choice
- Credential Maintenance - 3 years; 60 CE Credits
- Fees - Application: $75 USD; Professional Member Fee: $500 and Other Member Fee: $650 USD
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