Certified Business Process Associate (CBPA®) Practice Exam
Certified Business Process Associate (CBPA®)
About the Certified Business Process Associate (CBPA®)
The CBPA certification is the first step that can lead to getting a CBPP certification and gaining recognition as having obtained the highest level of competency as a BPM professional practitioner.
The certificate provides an unambiguous, verified certification as a process management expert. The international existence of the title enables cross-border recognition and gives employers the confidence that certificate-holders can speak the same language as specialist colleagues worldwide.
Who should take the exam?
The CBPA certification allows candidates who are newer to the profession to prove their understanding of the approaches, concepts, and technology, techniques that are necessary to succeed in BPM and help them stand out of their peers. The aim of this certification is the practitioner who has completed his/her undergraduate degree or has been working in a business process management related role for at least one year.
Course Structure
The Certified Business Process Associate (CBPA®) Exam covers the following topics -
1. Business Process Management 12%
● What is Business Process Management?
● PM Core Concepts
2. Process Modeling 11%
● Business Process Modeling Techniques
● Purpose of Process Modeling
● Commonly Used Process Modeling Notations
● Specialized Approaches in Process Modeling
● Process Modeling Levels
● Bottom-Up and Top-Down Modeling Approaches
● Capturing Process Information and Modeling Participants
● Frameworks and Reference Models
● Modelling Techniques and Tools
● Process Validation and Simulation
3. Process Analysis 10%
● What is Process Analysis?
● Why do Process Analysis?
● When to Perform Process Analysis?
● Process Analysis Roles
● Preparing to Analyze Process
● Gathering Information
● Document the Analysis
● Considerations and Conclusion
4. Process Design 9%
● What is Process Design?
● Process Design Foundation
● Process Discovery – The As-Is or Current State
● Strategic Business Change
● Process Analysis – Gaining an understanding of the business
● Process and Workflow Design – Creating the To-Be Design
● IT Infrastructure Analysis and Design
● Simulation Modeling
5. Process Performance Management 13%
● What is Process Performance Management?
● What can Process Performance Measurement tell you?
● Measurement Management
● Building a Performance Measurement Capability
● Importance and Benefits of Performance Measurement
● Monitoring and Controlling Operations
● Alignment of Business Process and Enterprise Performance
● Decision Support for Process Owners and Managers
● Process Performance Management Maturity Framework
● Considerations for Success
6. Process Transformation 12%
● Transformation: Beyond Improvement
● Executive Commitment
● Change Management: Getting the Staff Behind Transformation
● Getting Ready for Process Transformation
● Transforming the Business: Reaching Optimization
● Sustaining Optimization
7. Process Organization 8%
● Organization
● The Process-Driven Organization
● From Hierarchical Structures to the Process Driven Organization
● Process Management Roles
● Governing Bodies
● A Summary Discussion
8. Enterprise Process Management 11%
● Transitioning to Enterprise Process Management
● Current State: Assessing Process Maturity
● Process Governance
● Business Process Management Roadmap
● Process Management Center of Excellence
● BPM Integration in Support of Process Management
9. BPM Technology 9%
● Evolution of BPM Technologies
● BPM Technology: Enabling Business Change
● Capabilities of BPM Technologies
● Making BPM Technologies Work for You
● BPMS Governance
● The vision of the Future
● Advantages and Risks of Process Automation
Exam Pattern
- Exam Name: Certified Business Process Associate (CBPA®)
- Number of Questions: 90
- Length of Time: 2 hours i.e. 120 minutes
- Registration Fee: USD $400.00
- Passing score: 70% or above
- Format of exam: Multiple-choice
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