Salesforce Education Cloud Consultant Interview Questions

Preparing for an interview is as important as preparing for an exam. Therefore, preparing for an interview takes a lot more practice and confidence to ace any exam. You have to make the best first impression. So to help our candidates to prepare well for the interview, we have tried our best to present you with the best and expert-revised interview questions. Moreover, we have covered all questions from basic to intermediate and to advance level. Therefore, we highly recommend the aspirants to prepare with the best and achieve the best. But first, let’s take an overview of the Salesforce Education Cloud Consultant exam.

Overview

The Salesforce Education Cloud Consultant exam is specially intended for candidates those are interested in demonstrating their expertise as cloud computing implementation consultants, with a specialty in Education Cloud. Moreover, the Salesforce Certified Education Cloud Consultant is able to successfully design and implement Education Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. The candidate should have knowledge regarding:

• Firstly, architecting an integration solution
• Secondly, implementing Marketing Cloud and Pardot
• Thirdly, performing advanced data management tasks
• Fourthly, implementing Experience Cloud
• Fifthly, implementing Einstein 
• Lastly, advanced understanding of large data volume considerations and solutions

Now, let’s begin with the Salesforce Education Cloud Consultant Interview Questions.

1. Who is a Salesforce Education Cloud Consultant?

A Salesforce Education Cloud Consultant is a person who designs and deploys solutions using Salesforce Education Cloud. He/she has experience designing solutions that optimize Education Cloud functionality and can lead the implementation of these solutions within the education industry. They also have experience consulting within the education industry and has expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.

2. Expand CRM?

CRM stands for Customer Relationship Management.

3. What is the use of ETL tools?

The ETL tool is then used to create programs that will:

• Read a control table to determine the last run time of the job and extract any other control values needed.
• Use the above control values as filters and query the source data set.
• Apply predefined processing rules, including validation, enrichment, and so on.
• Use available connectors/transformation capabilities of the ETL tool to create the destination data set.
• Write the data set to Salesforce objects.
• If processing is successful, update the control values in the control table.
• If processing fails, update the control tables with values that enable a restart and exit.

4. What should one consider for an ETL tool to gain maximum benefit from data synchronization?

• Firstly, Chain and sequence the ETL jobs to provide a cohesive process.
• Secondly, Use primary keys from both systems to match incoming data.
• Thirdly, Use specific API methods to extract only updated data.
• Lastly, any post-import processing, such as triggers, should only process data selectively.

5. What is the use of Metadata API?

Metadata API is used to deploy changes programmatically. You can retrieve, deploy, create, update, and delete customization information for your org, such as Experience Cloud sites, custom object definitions, and page layouts. Moreover, using Metadata API is ideal when the changes are complex or when you need a more rigorous change management process and an audit process to manage multiple workstreams.

6. Define Reverse Proxy Server?

A reverse proxy is a server that sits in front of web servers and forwards client requests to those web servers. Reverse proxies are typically implemented to help increase security, performance, and reliability.

7. What do you understand by Event Driven Architecture (EDA)?

An EDA decouples event message consumers from event message producers, allowing for greater scale and flexibility.

8. What is the use of Error handling?

All the remote call-in methods, standard or custom APIs, require the remote system to handle any subsequent errors, such as timeouts and the management of retries. Middleware can be used to provide the logic for error handling and recovery.

9. List some benefits of using Salesforce Connect solution?

• This solution doesn’t consume data storage in Salesforce.
• Users don’t have to worry about regularly synchronizing data between the external system and Salesforce.
• A declarative setup that can be achieved quickly with OData, or a cross-org adapter, or using minimal code with a custom Apex adapter.
• Users can access external data with much of the same functionality as custom objects in the form of external objects.
• Ability to do a federated search in the connected external system using global search.
• Ability to run reports that access external data from cloud and on-premises sources. Refer to reporting considerations below.

10. What are Master-detail relationships?

Closely links objects together such that the master record controls certain behaviors of the detail and subdetail record. For example, you can define a two-object master-detail relationship, such as Account—Expense Report, that extends the relationship to subdetail records, such as Account—Expense Report—Expense Line Item.

11. Define Many-to-Many relationships?

A many-to-many relationship allows each record of one object to be linked to multiple records from another object and vice versa. Moreover, one can use master-detail relationships to model many-to-many relationships between any two objects.

12. What are Look-up relationships?

Lookup relationships are similar to master-detail relationships, except they don’t support sharing or roll-up summary fields. The main objective of Look-up relationships is to link two objects together.

13. Explain External lookup relationships?

An external lookup relationship links a child standard, custom, or external object to a parent external object. When you create an external lookup relationship field, the standard External ID field on the parent external object is matched against the values of the child’s external lookup relationship field. Moreover, external object field values come from an external data source.

14. What do you understand by Indirect lookup relationships?

An indirect lookup relationship links a child external object to a parent standard or custom object. Moreover, when you create an indirect lookup relationship field on an external object, you specify the parent object field and the child object field to match and associate records in the relationship.

15. What is a Hierarchical relationship?

A Hierarchical relationship is a special lookup relationship available for only the user object. It lets its users to use a lookup field to associate one user with another that does not directly or indirectly refer to itself.

16. What is Streaming API?

Streaming API is used for streaming of events using push technology and provides a subscription mechanism for receiving events in near real time. The Streaming API subscription mechanism supports multiple types of events, including PushTopic events, generic events, platform events, and Change Data Capture events.

17. What do you understand by Push Technology?

Push technology, also known as the publish/subscribe model, transfers information that is initiated from a server to the client. It is the opposite of pull technology that requests for information that is made from a client to a server.

18. Define Bayeux?

Bayeux is a protocol for transporting asynchronous messages, primarily over HTTP.

19. Define CometD?

CometD is a scalable HTTP-based event routing bus that uses an AJAX push technology pattern known as Comet. Moreover, it implements the Bayeux protocol.

20. What do you understand by Long Polling?

Long polling also known as Comet programming, allows emulation of an information push from a server to a client. Moreover, the client connects and requests information from the server.

21. What is a Channel?

A channel is a stream of events in which a client can subscribe to receive event notifications.

22. Expand SOQL?

The SOQL stands for Salesforce Object Query Language.

23. What is the use of SOQL?

The Salesforce Object Query Language (SOQL) is used to search an organization’s data for specific information. With SOQL, one can construct simple yet powerful query strings in:

• Firstly, the query strings parameter in the query call
• Secondly, In Apex statements
• Thirdly, in Visualforce controllers and getter methods
• Lastly, in the Salesforce CLI or the Salesforce Extensions for Visual Studio Code

24. When should one use SOQL?

We can use SOQL in the following:

• Firstly, while retrieving data from a single object or from multiple objects that are related to one another.
• Secondly, while counting the number of records that meet specified criteria.
• Thirdly, sorting results as part of the query.
• Lastly, while retrieving data from number, date, or checkbox fields.

25. Expand SOSL?

The SOSL stands for Salesforce Object Search Language.

26. When should one use SOSL?

We can use SOSL in the following:

• Firstly, while retrieving data for a specific term that you know exists within a field.
• Secondly, when retrieving multiple objects and fields efficiently where the objects might or might not be related to one another.
• Thirdly, when retrieving data for a particular division in an organization using the divisions feature.
• Lastly, while retrieving data that’s in Chinese, Japanese, Korean, or Thai.

27. What do understand by Change sets?

A change set represents a set of customizations in your org or metadata component that you can deploy to a connected org..

28. What are the different types of Sharing Rules in Salesforce?

• Firstly, the Account sharing Rule.
• Secondly, Contact Sharing Rule.
• Thirdly, Case Sharing Rule.
• Fourthly, the Opportunity sharing Rule.
• Fifthly, Lead Sharing Rule.
• Lastly, Custom Object sharing Rule.

29. What are the different types of Relationships in SFDC? What are they?

They are four types of Relationships in Salesforce.com. They are

• Firstly, Master-Detail relationship.
• Secondly, Look-up Relationship.
• Thirdly, May-Many Relationship.
• Lastly, Hierarchy Relationship (we can not use this relationship).

30. Define event-driven software architecture?

An event-driven software architecture consists of event producers, event consumers, and channels. The architecture is suitable for large distributed systems because it decouples event producers from event consumers, thereby simplifying the communication model in connected systems.

31. What is an Event Bus?

A communication and storage service that enables event streaming using the publish-subscribe model. An event bus enables the retrieval of stored event messages at any time during the retention window.

32. What sort of field types are supported by Custom fields?

Platform event custom fields support only these field types:

• Checkbox
• Date
• Date/Time
• Number
• Text
• Text Area

33. When should one use SOAP API?

SOAP API is used to create, retrieve, update or delete records, such as accounts, leads, and custom objects. Moreover, SOAP API also allows you to maintain passwords, perform searches, and much more.

34. When should one use Apex?

It can used to:

• Create Web services.
• Create email services.
• Perform complex validation over multiple objects.
• Create complex business processes that are not supported by workflow.
• Create custom transactional logic.
• Attach custom logic to another operation, such as saving a record.

35. What is the use of Visualforce?

 Visualforce is used to:

• Build wizards and other multistep processes.
• Create your own custom flow control through an application.
• Define navigation patterns and data-specific rules for optimal, efficient application interaction.

36. What is Bulk API?

Bulk API main use is to query, queryAll, insert, update, upsert, or delete a large number of records asynchronously. Bulk API is designed on the Salesforce REST framework.

37. What is REST API?

REST API provides a powerful, convenient, and simple REST-based web services interface for interacting with Salesforce. Its advantages include ease of integration and development, and it’s an excellent choice of technology for use with mobile applications and web projects.