Salesforce B2C Solution Architect FAQs
What is a Salesforce B2C Solution Architect?
Certified B2C Solution Architects typically have two to three years of experience in Solution Architecture. They serve as a liaison between business and technology. On the Salesforce Customer 360 Platform, they design, plan, and deliver end-state B2C-centric customer experiences across multiple products.
Does Salesforce recommend any training course for this exam?
The following are the highly recommended course to help you gain a thorough understanding and preparation for this exam
- Study for the B2C Solution Architect Certification Trail
- B2C Solution Architect Certification Trailmix
What does a Salesforce B2C Solution Architect do?
The Salesforce B2C Solution Architect candidate has the experience, skills, knowledge, and ability in the following:
- Bridging business needs and technical implementations for realizing business value for the customer.
- Leading the vision for business solutions.
- Informing customers and implementation teams regarding use-case best practices and other considerations.
- Driving customer experience solutions through prioritized use cases and also through confirmed customer success criteria.
- Guiding implementation teams with multi-cloud integration and testing scenarios.
- Designing end-state solution architectures and providing the customer options and also a phased approach for reaching that end state.
- Layering suitable technology over the designed architecture.
- Creating a common language for describing the multi-cloud use cases and their successful implementation.
- Defining best practices for multi-cloud implementations.
- Participating in the delivery of the architected solution for overseeing the implementation and revising or redirecting plans as needed.
Are Salesforce certifications in demand?
Customer business requirements can be met via Salesforce B2B Solution Architects in a maintainable and scalable way. They are also capable of contributing to the long-term success of customers. Customers, partners, employees, and anyone who wishes to demonstrate expertise in this field can benefit from the credential.
What are the Domains covered in this exam?
The exam objectives and course outline are:
- Discovery and Customer Success: 18%
- Functional Capabilities and Business Value: 19%
- Architecture Design: 23%
- Data Models and Management: 21%
- Integration: 19%
How Many questions are there in the Exam?
There are 60 multiple-choice/multiple-select questions and up to 5 unscored questions in the exam.
What is the duration of the Exam?
The time duration of the exam is 105 minutes (time allows for unscored questions)
How much does the Exam Cost?
The exam will cost you $200 USD plus applicable taxes as required per local law.
What is the Passing score in the Exam?
58% is the passing score.
How many attempts are Available for the Exam?
There are 3 attempts available in a year for this exam
What is the Exam Retake Policy?
Salesforce allows 3 attempts. Also, the fee for each retake is $100 USD.
How do I check my Salesforce certification?
To verify your Salesforce certification, you need to visit the Trailhead Verification Page. Then, you need to enter your email under “Certification Holders: Check Your Status”. Your credential details will be emailed to you.
How do I maintain my Salesforce certification?
To maintain your Salesforce Certification you need to complete all the Trailhead Maintenance Modules. Therefore, keep a check on the available updates for your certification at Trailhead’s official website.
For how long is my certification valid?
The Salesforce certifications are valid for a period of 3 years.
What are the modes to take the Exam?
The exam is available in two ways. It can either be offsite proctored or online proctored. Choose the one based on your schedule.
