Microsoft 365 Identity and Services (MS-100)- FAQs
Microsoft 365 MS-100 Exam Basic FAQ
1. What is Microsoft MS-100 Exam?
Microsoft 365 Identity and Services (MS-100) exam is for candidates who are Microsoft 365 Enterprise Administrators with abilities to evaluate, plan, migrate, deploy, and manage Microsoft 365 services. They are in charge of a company’s Microsoft 365 tenant management activities, such as identity management, security, compliance, and supporting technology.
2. What is the knowledge requirement for the Microsoft MS-100 Exam?
- Candidates applying for the exam should have a working knowledge of Microsoft 365 workloads.
- They must have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, or Windows as a Service).
- Moreover, they should also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.
3. How many questions are there on MS-100 Exam?
Microsoft MS-100 exam will have 40-60 questions with a time duration of 180 minutes.
4. What is the course outline for MS-100 Exam?
The topics in Microsoft MS-100 exam are –
- Deploy and manage a Microsoft 365 tenant (15—20%)
- Plan and manage user identity and roles (30—35%)
- Manage access and authentication (20—25%)
- Plan Microsoft 365 workloads and applications (20—25%)
5. How much the MS-100 Exam will cost?
The Microsoft MS-100 exam will cost $165 USD with additional taxes.
6. What is the time duration MS-100 Exam?
This exam will provide you 180 minutes to finish.
7. What is the exam reschedule or cancellation policy?
If you need to cancel or reschedule your exam, you must do so at least 6 days before your scheduled appointment. If you do not complete it 24 hours before to the exam, you risk losing your full money.
8. In what language can we give the MS-100 Exam?
This exam is available in German, English, Spanish, French, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Chinese (Simplified), and Chinese (Traditional) language.
9. How to prepare for the Microsoft exam?
- The best method to prepare for an exam is to practise the abilities that will be tested. To pass the Microsoft MS-100 Certification examinations, get hands-on experience with Microsoft 365 ideas.
- However, there are related online courses and instructor-led courses that are designed to teach the skills needed to succeed in the job position, with a subset of those abilities being examined on the exam.
- Review the “Skills Measured” part of the Exam Details page to get a head start on your preparation.
- Compare your skills to what will be assessed on the exam. Practice until you no longer face those difficulties.
10. How do I schedule for a Microsoft MS-100 exam?
The exam can be schedule at Pearson Vue.
11. What accommodations are available for candidates with disability?
Microsoft is ensures that exams are accessible to everyone, including people with disabilities.
Microsoft 365 MS-100 Exam Specifics FAQ
12. What types of questions are there on the Microsoft Certification exams?
Microsoft introduces innovative testing technologies and question types, so, they do not provide for the specific item types that will appear on a given exam.
13. Why there is use if case study exam format?
Complex situations are for case study exam format to more effectively mirror what professionals perform on the job. The scenario-based questions in the case studies, on the other hand, are intended to assess your ability to identify the important information needed to solve an issue, evaluate it, and synthesise it in order to make judgments.
14. Can we review the questions after completion of case study?
Yes, you may review the questions in a case study only after moving to the next case or section of the exam. After completing a case study and its associated questions, a review screen will appear.
15. How do we know if an exam has been updated when a new feature or function is added?
Every two months, Microsoft conducts a review of its examinations. Any modifications to the objective domain or current questions, on the other hand, are integrated into the test. Furthermore, incorrect questions are eliminated from the test, and certain elements are changed or replaced with new ones. Microsoft has the right to amend information in order to keep certifications valid and relevant.
16. What is a short answer question in the Microsoft exam?
There are questions of the short response question type that can be answered by putting a few lines of code in the available text-entry field. There, you may select from a number of key word possibilities to utilise in the code you create. You may, however, double-check your syntax once you’ve entered your code.
17. How many points are given for short answer questions?
One point is awarded for each short answer question. If the question is worth more than one point, the amount of points it is worth is given in the question itself.
18. Is there any negative marking for wrong answer?
You will not be charged if you respond wrong. To receive a point for a single-point item, you must respond completely and accurately. You also don’t get points for sections of your response that are wrong.
19. Can I review all of my answers before leaving a section or completing the exam?
Yes, you may go back over your responses to the majority of the questions. Yes/no questions, on the other hand, outline an issue and a potential remedy. You will also be unable to review the answers to these questions. Furthermore, you will not be allowed to amend your answer once you have moved on to the following question in this set. These questions are preceded by an overview screen that conveys this information, and each question contains a reminder that after you leave a question, you cannot return to it or amend your response.
Microsoft Exam Scoring and Results FAQ
20. When and how will I get my exam results?
Within a few minutes of finishing your exam, you will be notified whether you passed or failed. You will also receive a printed report that includes your exam score as well as feedback on your performance in the skill areas assessed.
21. How do the score report look like?
A numeric score for overall exam performance, pass/fail status, a bar chart demonstrating performance on each skill area examined on the exam, and advice on how to interpret your findings and future actions are all included in the score report. Candidates can use this information to identify their areas of strength and weakness.
22. Does the score report show a numerical score for each section?
Each part does not have a numerical score in the score reports. Only the pass/fail status is reflected in the score reports, which give an overall numerical score. We give score bars to illustrate topic areas of strength and weakness instead of providing a numerical score for each segment.
23. How are exam scores calculated?
After you complete your exam, the points you earned on each question are summed and then compared with the cut score to determine whether the result is pass or fail.
24. If I receive the same score every time I retake the same exam, does this imply an error in the computation of the results?
No, getting the same score on several attempts does not mean the algorithm that calculates the results is wrong. It’s not unusual for applicants to have close or identical results on repeated exam tries. The exam’s consistency in evaluating skills in this topic category is demonstrated by this outcome. If this happens on several occasions, you should reassess your test preparation and look for alternate ways to study and practice the abilities assessed by the exam.
25. I passed my first Microsoft Certification exam (at Pearson VUE). Now what do I do?
Congratulations! To explore the next steps and available benefits, see your benefits and exams dashboard. Sign in using the same Microsoft account you used to register for your exam.
26. If I do not pass, what can I do?
- Prioritize the skills that you should practice by focusing on the content areas where your exam performance was the weakest and in the content areas that have the highest percentage of questions.
- Additionally, you may want to review the resources provided on the exam details page, and our Study Groups, which can be found at the bottom of the individual exam details page.
- Lastly, when you are ready to retake the exam, schedule an appointment as you normally would. Note that you must pay for each exam you retake and follow Microsoft’s retake policy.
27. If I do not pass an exam, can I have a refund?
No. Microsoft does not offer refunds for exams you do not pass or exam appointments you miss.
Microsoft Performance-based Testing Based FAQ
28. What is performance-based testing (PBT)?
- Performance-based testing gives you the opportunity to demonstrate your skills by completing tasks in the technology. Today, this means completing tasks in a graded lab, but in the future, PBT may take a different form.
- For example, for those of you who are currently performing the job role, Microsoft is exploring ways to incorporate the work that you do every day into our certification requirements. For those of you who are not in the job role yet, we’ll continue to have other ways for you to demonstrate your skills through portfolios and graded labs.
- Microsoft is constantly innovating to ensure that we assess your skills and abilities in ways that align with how you actually get your work done. To view the PBT tutorial video, click here.
29. How are tasks scored?
The activities are graded based on the final outcome. We don’t care how you do the tasks (for example, via the UI or PowerShell commands); all that matters is that you complete them correctly. Complete the work as usual; the scoring script assesses the final product based on the essential qualities to determine whether it was completed correctly. If the objective was to add a user, for example, the scoring script guarantees that you did so.
30. When will I receive my score?
- Labs take longer to score than traditional item types. Because the labs appear at the end of the exam, you may not get your result immediately.
- It can take 30 minutes or longer to receive a score. You do not have to wait for the score report.
- It will be passed automatically to our certification database and will show up in your MC dashboard. This should occur within 24 hours of the exam delivery. If it does not appear, please contact the MCP Support forum.
31. Do exams with performance-based questions take longer to complete?
Yes. These exams may take longer to complete than exams that do not contain performance-based items; however, our research suggests that most candidates complete tasks more quickly than they complete other item types. The amount of time allotted for each exam takes this into account.
32. Should I prepare for the performance-based exams differently than I prepare for other exams?
No. The skills measured remain the same regardless of the format of the question. The knowledge and skills assessed on the exam are listed in the “Skills measured” section of the exam details page. If you practice the skills, you’ll be prepared for any item type, including labs.
FAQ Academic pricing on exams
33. Can I get a refund if I initially registered and paid for an exam without verifying an academic discount, but I’m verified now?
No. If you decide to register and pay for an exam before you have verified your student status, you must pay commercial pricing and will not receive a refund. You must ensure that you are verified before completing your registration and payment.
34. Does my academic verification expire?
Yes. Your academic verification is only valid for 12 months. After 12 months, you need to repeat the verification process.
35. I’m an educator. Can I still receive an academic discount (in applicable countries) on my Microsoft Certification exam delivered with Pearson VUE?
Yes. You need to follow the same process as a student. In other words, you must select “Student” as your job function in your Microsoft account profile, and you must verify your status through the same process as a student.
36. Who do I contact for questions regarding the academic verification process for Microsoft Certification exams?
If you have general questions related to exam registration or questions specific to a new or pending verification request, please contact Certification Support.
For more information, you can visit Microsoft Exam FAQs and Policies Page.