Top 10 RPA Tools to Learn in 2024

Businesses around the world are now investing in digital transformation to benefit from the emerging digital technology that redefines and enhances efficiency and allows employees to focus on creative and valuable work.  In recent years, Robotic Process Automation has quickly emerged as a fundamental tool in helping organizations magnify their productivity and success in the long run. Robotic Process Automation (RPA) tools allow businesses to automatize monotonous and manual rule-based tasks that are generally performed by employees, further saving up their time and effort for more valuable and strategic tasks. These tools use software robots or “bots” that imitate human actions to execute tasks such as entry of data, form filling, screen navigation, and many more across various applications and systems. RPA tools offer a visual interface and use a combination of technologies such as machine learning (ML), artificial intelligence (AI), and user interface (UI) automation to connect with various digital systems and software applications.

In this blog, we will explore the top 10 popular RPA tools in 2024 that provide several benefits and how they benefit if one switches to them.

Benefits of Learning RPA Tools

1. Provides improved analytics – With the help of RPA tools, organizations can accumulate more data around the processing and execution of tasks like analyzing errors, exceptions, work volume patterns, and many more. Such insights help companies to make better decisions which help them to better execute their processes.
2. A high ROI – RPA provides high ROI as the initial investment required by RPA tools saves companies in the future by reducing wastage of paper and other costly resources, provides more motivated employees, lowers costs in data processing, enhances customer experiences and so much more.  
3. Increasing security and conformity – For an organization, ensuring that their data is safe is very critical. RPA tools can ensure that companies maintain a higher level of security as in this case the bots and not employees, are accessing and executing tasks with data. 
4. Improved customer experience – RPA tools can enhance customer experience as the bots can perform the repetitive tasks of inputting customer data and letting support agents take care of customers effectively. 
5. Employee engagement – Employee engagement is very crucial for enhancing a healthy work environment and the success of the business. Therefore, RPA tools can play a huge role as they can perform repetitive and tedious tasks which left employees uninspired in their jobs which in turn will inspire them to perform more creative tasks.
6. Enhancing work quality – Human error is one of the causes behind faulty data and poor data quality undermines the performances of organizations, as a result of which automating becomes crucial. RPA tools enable organizations to monitor and eliminate common mistakes and improve the quality of data and work. 

10 BEST RPA Tools to Learn in 2024

RPA Tool 1 – UiPath 

UiPath is a Robotic Process Automation (RPA), one of the leading RPA tools in the market. It is being widely used by organisations as it offers a comprehensive set of tools and features to automatise manual, repetitive tasks, such as data extraction and process automation. It is easy to use without any high technical knowledge as it provides an intuitive drag-and-drop interface and pre built connectors. The interface provides activities that represent specific actions that the software robots can perform such as opening applications, managing data, withdrawing information from documents, and interacting with various software systems. It is used by businesses to automatize business processes such as data entry, customer service, financial operations, human resources, supply chain management, and more by managing robot workforce, reducing errors, increasing efficiency and automizing time-consuming tasks.

UiPath Latest and Updated Features 2024

• UiPath Autopilot™ leverages Gen AI and Specialized AI to boost productivity, offering previews for Autopilot for Studio, Apps, and Test Suite, catering to developers and testers of all levels. New connectors for Gen AI expand support for ecosystems and models such as OpenAI, Google Vertex AI, AWS Bedrock, and Meta.
• UiPath Document Understanding enhances building and monitoring experiences, incorporating Gen AI extraction, classification, and model pre-labeling, speeding up model training by 80%.
• UiPath Communications Mining now combines Specialized AI and Gen AI to deliver faster answers to reporting and analytics queries, enhancing business insights.
• The platform update focuses on developer productivity, introducing coded automation for automations entirely written in code, a Solutions Management feature set for easy installation, maintenance, and updates of advanced automation projects, and consistent VB expressions across UiPath Apps and UiPath Studio for increased power and flexibility.
• New features provide deeper insights into the workforce, processes, and automation, including a model-based process graph in UiPath Process Mining that accurately represents real business processes, improved data integration with a new inline editor for customized transformations, and advancements in UiPath Task Mining and Process Mining to gain insight into both human workforce dynamics and automated processes, aiding in identifying operational inefficiencies, compliance gaps, and improvement opportunities.
• UiPath Automation Cloud offers enterprise-grade capabilities for running mission-critical automation programs at scale with the simplicity of SaaS. New features include SAP Endorsed Certification, unattended robot configuration, role/permission management, video diagnosis, automated domain join, bring your own image, and enhanced software updates for Automation Cloud Robots.

RPA Tool 2 – Blue Prism 

Blue Prism is a highly extensible and secure RPA platform that optimizes complex business processes. It uses software robots known as “digital workers” that automatize repetitive tasks by imitating human interactions with a variety of applications and systems. It is widely popular within government organizations and financial services as it strongly focuses on governance and security. The platform supports a variety of applications and system such as web-based, desktop and virtualized environments and further provides a visual designer interface that allows a user to create, test and handle automation processes without any need for intensive knowledge of coding. With the help of Blue Prism, businesses can achieve better operational efficiency, reduction in cost and improvement in automating rule-based and repetitive tasks. 

Blue Prism Latest and Updated Features 2024

• Incorporates Intelligent Execution Technology: Organizations can train the autonomous engine to prioritize processes, assign work, and operate autonomously, adjusting dynamically to system changes and business scenarios. Robots emulate human behavior by performing tasks based on SLAs, volume, and priority, with the ability to change robot allocation without human intervention.
• Compatibility Across Various Platforms: Blue Prism is developed on the Microsoft .NET Framework, offering adaptability across multiple platforms and technologies, including mainframes, Windows apps, WPF apps, Java, SAP, Exchange, custom apps, Citrix, thick clients, thin clients, and web services.
• Enhanced Security Measures: Software robots securely connect to applications, interacting with the presentation layer in a manner similar to humans, ensuring controlled and non-invasive operations that preserve program integrity.
• Flexible Deployment Options: Supports on-premises or hybrid enterprise deployment, with provisioning options for public or private clouds.
• Scalability Features: Blue Prism’s object-oriented architecture enables rapid scalability through the utilization of reusable components and libraries.
• Robust Reporting and Analytics: Captures each step of the automation process to generate high-quality data for Business Intelligence (BI) and Management Information (MI) reporting, inline process statistics, and real-time operational insights.
• Efficient Work Queues Management: Utilizes a queue-centric approach for dynamically controlling the number of resources (robots) operating against a queue, allowing for maximum flexibility in adjusting resource allocation based on business demands.

RPA Tool 3 – Automation Anywhere 

Automation Anywhere is another significant end to end RPA platform that allows organizations to transform digitally. It offers a complete set of tools for businesses to create, handle and deploy the software bots to execute various tasks such as entry of data, data extraction, generation of reports and much more. It provides both attended and unattended automation, offers a drag and drop interface and also provides a variety of features such process mining, artificial intelligence (AI), natural language processing (NLP), and machine learning (ML), further helping organisations enhance productivity and efficiency. 

Automation Anywhere Latest and Updated Features 2024

• Task Editor: Enables task generation via drag-and-drop actions, offering over 380 actions including keyboard/mouse, database, conditional, internet, and loop actions.
• Workflow Designer: Allows creation of graphical representations of business processes, supporting multiple tasks and alternate paths.
• Report Designer: Generates and prints reports showcasing task execution history, with customizable options.
• Trigger Manager: Facilitates task execution based on external events, enhancing workflow automation.
• Workload Management: Prioritizes queue management to meet enterprise SLAs, integrated with BotFarm for instant scalability.
• Automation Lifecycle Management: Streamlines the RPA automation process, ensuring successful repeatability with version control and management features.
• High Availability & Disaster Recovery (HA/DR): Ensures bot-level recovery across multiple locations, making disaster recovery seamless.
• Predictive Operational Analytics: Provides actionable insights into bot performance and business impact, aiding decision-making.
• Tray Notification with Numeric Indications: Alerts users about issues in real-time, enabling prompt resolution.
• Cloud-Ready Architecture: Supports deployment on both on-premises and cloud platforms, offering scalability and flexibility.
• Citrix Automation with AISense: Utilizes AI capabilities to automate tasks in secure environments like Citrix.
• Recorders: Records and runs testing actions, facilitating bot creation without programming.
• Visualize Technology: Provides pictorial views of automated tasks, aiding in image recognition.
• Image Recognition and OCR: Recognizes and compares images, converting text and images into characters.
• Screen Scraping or Web Data Extraction: Extracts structured and unstructured data from web pages accurately.
• Centralized Backup, Security & Disaster Recovery: Centralizes backups and updates, ensuring data security and recovery.
• Process inVision: Documents processes through video, storyboard, PDF, or PPT, aiding in process analysis and automation.
• Snap Point Icon: Provides graphical snapshots of recorded steps for diagnosing failures.
• ROI Calculator in COE Dashboard: Calculates ROI of automation, considering factors like error reduction and time savings.
• Other New Features in AA Enterprise 11: Includes support for international languages, Credential Vault API, OCR engines, and enhancements to TaskBots and MetaBots.

RPA Tool 4 – WorkFusion

WorkFusion is another popular automation platform that combines Robotic Process Automation (RPA) and Artificial Intelligence (AI) to automatise business processes helping organizations accomplish greater efficiency, improved accuracy and productivity.

WorkFusion Latest and Updated Features 2024

• Cognitive Automation – The platform uses natural language processing and computer vision. 
• Machine Learning – The platform continuously learns from data in order to improve efficiency in automation. 
• Analytics and Insights – it provides real time dashboards and detailed reports to gain insights into performances and further optimize processes. 
• Pre-built templates – It provides pre built ready to use templates, commonly used in sectors such as banking, insurance, healthcare and many more. 
• Integration Capabilities – This platform offers smooth integration with other variety of systems and applications. 
• End to end automation – WorkFusion provides end to end automation features such as data ingestion, transformation, process orchestration, and user interaction, allowing organizations to optimize business processes from start to finish. 
• Centralized control and scalability – The platform provided organisation-wide centralized management and scaling to manage and coordinate the automation processes. 

RPA Tool 5 – Pega Systems 

Pega Systems is one of the leading software company that offers a booming platform for business process management (BPM) and customer relationship management (CRM). The platform offers and combines variety of tools and capabilities such as artificial intelligence (AI), analytics and workflow automation in order to optimize and improve customer experiences, automatise complex processes in business, initiate digital transformation and take data driven decisions.  Therefore, it is used by organizations to enhance productivity, flexibility and drive customer satisfaction. 

Pega Systems Latest and Updated Features 2024

• Leverage real-time intelligence to work smarter and drive empathetic interactions using Pega’s AI-powered decision engine.
• Center outcomes by connecting everything, prioritizing customers and workflows to automate and streamline experiences effectively.
• Adapt dynamically across enterprise needs, enabling governed citizen development and supporting mission-critical processes with our low-code platform.

RPA Tool 6 – NICE Robotic Automation

NICE Robotic Automation now called NICE Robotic Process Automation (RPA) is an automation platform provided by the NICE Systems. This platform uses software robots or “virtual workers” who imitate human actions, cooperate with applications and thus enable organizations to automatise tasks. Its characteristics are – 

• Process Automation – The platform automatises tasks such as data entry, data derivation and manipulation across a variety of systems and applications. 
• Cognitive Automation – NICE RPA uses artificial intelligence (AI) which helps virtual workers to make decisions and manage complicated scenarios.
• Attended and Unattended Automation – NICE RPA allows both attended automation where virtual workers cooperate with human users, and unattended automation, where virtual workers perform independently.
• Visual Designer Interface: The platform provides a user-friendly visual interface that helps users to create automation workflows using a drag-and-drop method making it comprehensible for both technical and non-technical users. 
• Analytics and Reporting: It provides analytics and reporting capabilities that enable to gain insights about the performance, efficiency, and outcomes of automation workflows, thus helping organizations enhance and improve their performance.
• Security – NICE RPA provides security and governance features in order to protect sensitive data, maintain conformity and ensure secure cooperation between virtual workers and applications.

NICE Robotic Automation Latest and Updated Features 2024

• Achieve seamless integration across systems with 100’s of out-of-the-box application connectors, ensuring smooth automation across workplace applications.
• Utilize a built-in drag and drop design studio in NICE RPA for robot design and development, enabling visual workflow creation.
• Centralize bot management through a web-based robotic control room, offering real-time visibility and control over livelihood and resource allocation.
• Benefit from flexible licensing models, support for the strictest security standards, and a variety of training and certification options in NICE RPA, ensuring flexibility, security, and resilience.

RPA Tool 7 –  Kofax RPA

Kofax RPA is a software platform created by Kofax who is a significant automation software provider. Kofax RPA offers features like a visual design interface with drag and drop design, optical character recognition (OCR) for processing of documentation and intelligent automation features. The platform provides features for monitoring, analytics and reporting of processes in order to gain insights into the efficiency of performances which further helps improve efficiency in operations, reduction in errors and enhancement in productivity across industries such as banking, finance healthcare and many more, where they are used. 

Kofax RPA Latest and Updated Features 2024

• Intelligent Automation: Kofax RPA leverages AI and machine learning to automate repetitive tasks intelligently, improving accuracy and efficiency over time.
• Scalability: The platform is designed to scale with your business needs, accommodating growth and increasing automation demands.
• Integration Capabilities: Kofax RPA seamlessly integrates with existing systems and applications, allowing for streamlined automation across your organization.
• Process Discovery: Utilizing process discovery tools, Kofax RPA can identify and prioritize automation opportunities within your workflows.
• Centralized Management: A centralized management console provides administrators with visibility and control over automated processes, facilitating monitoring and optimization.
• Security: Kofax RPA prioritizes security with robust features such as encryption, access controls, and compliance with industry standards.
• Analytics and Reporting: The platform offers comprehensive analytics and reporting capabilities, allowing users to track automation performance and identify areas for improvement.
• Rapid Deployment: With intuitive design and pre-built templates, Kofax RPA enables rapid deployment of automation solutions, minimizing time to value.

RPA Tool 8 – Appian

Appian is a widely known low code automation platform that provide a range of RPA tools which allows businesses to produce custom automations and execute processes. This tool provides a visual interface which simplifies the process of creating and handling automated workflows. Appian RPA unites with the broader Appian Low-Code Automation Platform which allows organizations to blend RPA capabilities with business process management (BPM), case management, decision management, and other automation technologies, further allowing end-to-end automation of complicated business processes and workflows and also enhancing efficiency, accuracy, and productivity of the organisation. 

Appian Latest and Updated Features 2024

• Intelligent Automation: Appian incorporates artificial intelligence and machine learning capabilities into its RPA tool, enabling intelligent automation of tasks. This includes features such as natural language processing, computer vision, and predictive analytics.
• Process Discovery: Appian’s RPA tool includes process discovery capabilities, allowing users to identify and prioritize processes for automation. This helps organizations to maximize the ROI of their RPA initiatives by focusing on high-impact processes.
• Security and Compliance: Appian prioritizes security and compliance, with features such as role-based access control, data encryption, and audit trails. This ensures that sensitive data is protected and that RPA processes comply with regulatory requirements.
• Analytics and Reporting: Appian provides comprehensive analytics and reporting capabilities for RPA processes, allowing users to monitor performance, identify bottlenecks, and track ROI. This helps organizations to continuously improve their automation initiatives over time.
• User Experience: Appian’s RPA tool is designed with a focus on user experience, with an intuitive interface and customizable dashboards. This makes it easy for users to create, manage, and monitor RPA processes, regardless of their technical background.

RPA Tool 9 – ServiceNow RPA Hub

ServiceNow is cloud – based RPA platform which provides a wide range of business process automation solutions and IT service management. This platform provides organizations with tools such as IT service desk, asset, change and incident management and many more.  The platform can be customized according to the needs of specific businesses, interacts with existing applications and systems and also helps organizations gain performance through data analytics, further enhancing customer satisfaction and improving efficiency of tasks.

ServiceNow RPA Hub Latest Features and Updates 2024

• Management hub for task automation robots: Centrally orchestrate and manage robots throughout their lifecycle.
• Desktop design studio for robotic process automation: Design and configure robotic flows for automation with ease.
• Native Flow Designer integration for easy task automation: Develop automations for end-to-end workflows within the familiar, native experience of Flow Designer.
• Over 1,300 out-of-the-box components for hyperautomation: Choose from a vast selection of tools, including connectors, templates, and optical character recognition (OCR).
• Attended robots: Free up bandwidth for higher-value work by automating mundane actions with attended bots.
• Unattended robots: Automate legacy data entry for ServiceNow® workflows using unattended

RPA Tool 10 – Nintex

Nintex provides a variety of RPA solutions that allow organizations to easily create, execute, and manage automated workflows. With the help of its drag-and-drop interface, Nintex allows users to design custom automations without any need for programming knowledge. With Nintex RPA, business users can easily automatise both repetitive tasks, such as data entry, file conversion, and email processing and also more complex tasks, such as claims processing and detection of fraud. Nintex RPA tools have helped organizations attain an average of 60% reduction in process times and a 30% reduction in costs and has acquired popularity in industries like as financial services and healthcare, with hundreds of customers today.

Nintex Latest Features and Updates 2024

1. Workflow Automation: Nintex offers powerful workflow automation capabilities, allowing users to design, automate, and optimize business processes without the need for extensive coding.
2. Forms: Nintex Forms enables the creation of dynamic, responsive forms that can be integrated seamlessly into workflows. Users can design forms with drag-and-drop functionality and customize them to suit their specific needs.
3. Mobile Apps: Nintex provides mobile apps that allow users to interact with workflows and forms on the go, improving accessibility and productivity.
4. Document Generation: With Nintex Document Generation, users can automatically generate documents such as contracts, proposals, and reports based on predefined templates and data from workflows.
5. Integration: Nintex integrates with a wide range of third-party systems and applications, enabling seamless data exchange and process automation across multiple platforms.
6. Analytics and Reporting: Nintex offers robust analytics and reporting features that provide insights into workflow performance, bottlenecks, and areas for improvement.
7. Compliance and Governance: Nintex includes features for compliance and governance, such as audit trails, version control, and role-based access control, ensuring that workflows adhere to regulatory requirements and organizational policies.
8. Artificial Intelligence: Nintex leverages artificial intelligence and machine learning capabilities to enhance automation, improve decision-making, and optimize processes over time.

Expert Corner

With the rise in demand for business process automation, RPA tools and software solutions have become essential for organizations who are looking to optimise operations, improve efficiency, and enhance customer experiences. By choosing the right RPA solution from the top 10 RPA tools listed above in the blog, businesses can execute performances to their full potential and stay ahead of the competition in today’s fast-paced digital world.