The Salesforce Nonprofit Cloud Consultant is responsible for creating and putting into action solutions using Nonprofit Cloud. These solutions should match what the customer needs for their business. They also need to keep things running smoothly and help the customer succeed in the long run.
A Salesforce Nonprofit Cloud Consultant’s job is to create and put in place solutions that help a customer’s business. They use Salesforce tools to understand what the customer needs. These consultants are experts at making solutions using Nonprofit Cloud features. They then make sure these solutions work for the customer’s organization. The consultant should have experience working with nonprofits and know how to use Salesforce tools to solve different customer problems.
Exam Learning Objectives
Some of the exam learning objectives for Salesforce Nonprofit Cloud Consultant Certification exam are –
- Designing and implementing successful solutions
- Anticipating and mitigating risk
- Meeting and managing customer expectations
- Increasing customer confidence
- Consistently delivering effective business results
- Managing solution delivery and any issues that arise
- Building solutions that are scalable and maintainable
- Setting up change management practices to ensure long-term solution success
- Troubleshooting and resolving issues
- Prioritizing and escalating customer issues
- Training the customer on new business processes in the solution
Target Audience
Now, that you have a rough idea, what the exam expects out of you, it’s time for you to double-check if you really are an eligible candidate for the examination.
- Firstly, the consultants who have expertise implementing Salesforce Nonprofit Cloud solutions in a customer-facing role.
- Secondly, the proposed audience must have demonstrated experience with installing and configuring Salesforce Nonprofit Cloud.
If in case you wish to view and examine all the exam details then click here to visit the Online Tutorial page for the same.
Salesforce Certified Nonprofit Cloud Consultant Study Guide
The whole point of having a preparation Guide is to direct in the right direction. Keeping that in mind, we assure you, this study guide will offer you with exactly what you need to qualify the exam. It will help you assess how prepared you are to pass the Salesforce Certified Nonprofit Cloud Consultant exam.
Also, this guide presents information about the recommended training and documentation, hands-on experience, training course completion, Trailhead trails, and self-study- all with the intent of helping you achieve a passing score.
Review the Exam Objectives
Before you start preparing for the certification exam, make sure you have the latest information. Certification exams change as new technology develops. So, the first thing you should do is visit the Official website of Salesforce to see if you have the same information. If not, make sure you get all the new exam details. Also, get to know the Salesforce Nonprofit Cloud Consultant Exam Objectives. The major topics include:
1. Domain Expertise: 20%
- Identify the appropriate Salesforce solutions for fundraising and donor management.
- Identify the appropriate Salesforce solutions for marketing and engagement.
- Identifying the appropriate Salesforce solutions for program and/or volunteer management.
- Distinguish and rationalize the purpose for resource sites like the Power of Us Hub, Trailblazer Community, Trailhead, and AppExchange, etc.(Documentation: Explore Your Customization Options )
2. Nonprofit Cloud Product Configuration: 22%
- Given a set of requirements, modify NPSP Settings for people management (Leads, Contacts, Accounts, Affiliations, Relationships, Addresses) defaults. (Documentation: Import Data )
- Given a set of requirements, configure fundraising features (Opportunities, Payments, Allocations, Gift Entry and Recurring Donations) and batch process handling.
- Given an error message through a Nonprofit Cloud application, determine whether it is a Nonprofit Cloud application issue and appropriate next steps.
- Explain the differences between the Nonprofit Cloud release schedule and the Salesforce release schedule, including considerations for declarative and custom development during the deployment stage of implementation.
- Install Nonprofit Cloud applications and/or solutions.
- Configure the Nonprofit Cloud application security model to meet customer requirements.
3. Implementation Strategies and Best Practices: 18%
- Given a scenario, facilitate a successful Nonprofit Cloud consulting engagement. (Documentation: Prepare for Your Implementation )
- Gather requirements, create user stories, and turn business processes into solution design. (Documentation: Create a Development and Test Environment )
- Create a change management process based on Salesforce best practices for governance.
- Determine and implement the appropriate testing and deployment strategy (sandbox, production, tools, etc.) (Documentation: Salesforce1 Enterprise Deployment Strategy )
4. Solution Design: 20%
- Identify the appropriate Salesforce solution(s) to meet customer requirements.
- Distinguish when it is appropriate to use declarative development (low code), custom code development, or a third-party solution. (Documentation: Selecting Low Code Application Development Frameworks )
- Analyze customer requirements to determine appropriate solution design considering capabilities, limitations, and design trade-offs.
- Determine the appropriate security features to use following Salesforce best practices. (Documentation: Salesforce Security Guide )
5. Integration and Data Management: 15%
- Given a specific data requirement, explain the use cases and considerations for using Salesforce native, third party, or Nonprofit Cloud application data tools.
- Given customer requirements, articulate and implement data migration and/or integration strategies for a Nonprofit Cloud implementation.
- Identify which duplicate management tools to use for a Salesforce implementation.
6. Analytics: 5%
- Given a scenario, determine the appropriate analytics solution (Reports, Dashboards, Einstein Analytics, Tableau, third-party solutions, etc.) in Nonprofit Cloud.
Download the Exam Outline
Once you’ve looked at all the Exam Objectives, it’s clear that you should download the PDF file for the exam Outline. Don’t skip this step. As mentioned before, the Exam Outline is the most crucial part of any certification exam. You can find it easily on the official website. Also, check if there are any important notices because you need to stay updated about any new changes.
Importance of Trailhead
If you are someone who has already qualified and attained credentials with Salesforce, then you might know the importance of Trailhead. On the other hand, if you are a newbie, then let’s put it out there. Trailhead plays a vital role in your Salesforce preparation guide.
With Trailhead, the candidate can review online Documentation, Tip Sheets, and User Guides, search for the topics listed in the Exam Outline section of this guide and study the information related to those topics.
Get started with Training Course
Getting hands-on experience is the most important experience for exams like Salesforce Non-profit Cloud Consultant Certification. And, the only way you can achieve is through Salesforce Certified Nonprofit Cloud Consultant Training Nonetheless, Salesforce offers the candidate with quite a few options to choose from. So, head to their website, if you want to master your skills. We highly recommend training courses. The key is not just looking at a problem in one way but considering it from all possible angles.
Join the Community- Trailblazer Community
You know sometimes, we’re stuck with some problem or the other. Well, we all are humans, so that an obvious fact. However, what if you’re stuck somewhere with your preparation and need an answer from some expert oo any adviser. Don’t know what to do then?
Take it from us, join a community, and in this case join Trailblazer Community. You’ll thank us later, but this is the easiest way to get an answer to your problems. On joining the community, you can exchange ideas, ask and answer questions, join featured groups.
Practice Tests for Perfection
With all the mentioned training course and documentation, your last step in preparation must be going through practice tests. Now, the internet is filled with so much noise. Therefore, for your convenience, we at Testprep Training free Salesforce Certified Nonprofit Cloud Consultant Practice Exams and series of a practice tests to evaluate yourself. Since practice tests are one of the crucial steps you must not skip while appearing for the exam. We recommend going through as many practice tests as you can. Start Preparing Now!
