VeriSM Professional

In this arena of digitalization, VeriSM is a proposition in service management. VeriSM Professional exam helps one in understanding the impact of digital transformation on the organization, people, customers and staff. Once you get certified with a VeriSM Professional certificate, you will be able to transform strategic direction into a successful operation. The exam holistically tests your knowledge and skills in, applying VeriSM in an organization and the testing is done in three bloom levels as per Bloom’s Revised Taxonomy. These levels are understanding, applying and analyzing. Alongside, it validates your ability to create and then uses a Management Mesh based on the organization’s portfolio, principles and governance needs.

Eligibility Criteria for VeriSM Professional exam

There are no such necessary requirements for the exam. In order to get certified, you need to fulfill the following conditions:

Passing the VeriSM Professional exam
Completion of VeriSM Professional practical assignments

Who should take the exam?

Experts or consultants, who operate the VeriSM model so as to meet digital transformation objectives.
Managers, specialists from any organizational disciplines, who translate strategy to operations.
Professionals involved whether in guiding products and services through enterprise value chain or in the implementation of initiatives involving digital transformation.
Junior professionals

Benefits of VeriSM Professional certification

Nowadays, there are many such jobs that mention VeriSM certification as a pre-requisite. Hence, it gives you a competitive edge over others in the same field.
This test verifies your ability of good retention and the eagerness to keep learning.
This certification helps you prove your practical skills and therefore this acts as an investment in your career for long-term basis.

Exam Scheduling/Rescheduling

You can schedule your exam directly from the official website of EXIN. Well, the exam is offered in the following different ways:

Accredited Exam Organization
You can book your exam through the exam organization

EXIN Anywhere Live Proctored exam
EXIN’s Anywhere Live Proctored exam is available for 21 days after ordering.

EXIN Video Recorded exam
EXIN’s Anywhere Video Recorded exam is also available for 21 days after booking. This exam is not scheduled for a specific date or time. So, you can take the exam any day between these 21 days.

In case, you wish to reschedule the exam you will be required contact them directly . You will be informed about the cancellation and re-scheduling options there itself.

Skills Required

The VeriSM Professional exam helps you gain thorough knowledge of the following concepts:

Defining how VeriSM addresses digital practices, the digital age and a digital organization.
Indicating the difference between a system of record (SoR) and a system of engagement (SoE).
Interpreting the importance of outcomes and how the outcomes develop (Value Stream Maps), using the VeriSM view of ‘digital’.
Defining the three digital transformation approaches.
Identifying the characteristics of successful digital transformation programs.
Recognizing digital transformation options based on organizational requirements.
Applying the VeriSM model to address a new or changed product or service.
Capturing the current state in a Management Mesh.
Identifying resources, environment, management practices and technologies that support the new or changed product or service.
Capturing the desired state in a Management Mesh.
Outlining digital leadership characteristics, digital skills and digital awareness.
Identifying the sustainability of digital initiatives.
Differentiating between a traditional organizational hierarchy and one that embraces constant change.
Developing collaboration between organizational capabilities.
Explaining how knowledge management enhances digital transformation.
Identifying which behaviors contribute to a consumer centric approach.
Performing EDM (evaluate, direct, monitor) activities to translate digital transformation strategy to operation.
Ensuring that service management principles are followed.

VeriSM Professional Exam Details

Another thing to take note of, is the basic details of exam which is inclusive of the time limit, type and number of questions asked along with the languages in which the exam is available. For your convenience, we have listed all such necessary details regarding the exam below:

Exam level	Advanced
Time allotted	1 hour 30 min
Type of questions	Multiple-choice questions
No. of questions	30
Passing score	65%
Available languages	English, Brazilian Portuguese, Dutch, Japanese, and Chinese

For more details and any other queries, visit the VeriSM Professional exam FAQs

VeriSM Professional exam Course Outline

Well, the entire syllabus of the VeriSM Professional exam has been classified into topics and subtopics that are as follows:

DOMAIN 1: A Digital World (13.3%)
1.1 Concepts in a Digital World
1.2 Working in a Digital Context

DOMAIN 2: Digital Leadership and Structure (13.3%)
2.1 Digital Leaders
2.2 Organizational Structure and Culture

DOMAIN 3: Governance and Strategy (20%)
3.1 Governance and Service Management Principles in the VeriSM Model

DOMAIN 4: Applying the VeriSM Model (53.3%)
4.1 Using the VeriSM Model
4.2 Setting Up the Solution in the Define Stage
4.3 Leading the Solution through the Produce, Provide and Respond Stages

VeriSM Professional Exam Study Guide

First of all, you should familiarize yourself with all the topics and subtopics that are there in the VeriSM Professional exam syllabus. This will help you gather a fair idea about required learning and will help you distribute your learning preparation. Also, the practical application of what you learn is really important so keep that in mind while studying. So, start your preparation by going through the syllabus thoroughly.

Review the details of exam

The next step towards preparing for the exam is to thoroughly go through the details of exam including details about the type and number of questions and also the time allotted. This helps you give a direction to your learning and also analyze the time allotted so as to manage time well, during the exam. Thus, make sure that you are aware of all the minute details.

Study Resources

You can join online training programs regarding preparation for the exam. EXIN Accredited Training Organizations (ATOs) provide such trainings which you can find for the VeriSM Professional exam here. Although you can go for self-study for the exam but this training will help you understand the concepts better. Thus, you have to analyze things and find out which option is better for you.
A reading called VeriSM: Unwrapped and Applied (Part A) is highly recommended to be studied for VeriSM Professional exam preparation.
You can also find the sample exams , practical assignments and case studies in the downloads tab present at the bottom of the linked page.

Join study groups

Joining study groups and communities can also prove to be of great help. This acts as a platform that connect professionals and beginners which in a way helps you get your queries solved and alongside, gives you the opportunity to have healthy discussions with peers from the same background. Hence, joining these groups help to keep you updated.

Practice tests

Lastly, comes the most crucial step of preparation that is practicing questions. This helps in refining the knowledge that you have gathered from different study resources. This not only helps in evaluation of your current preparation but also helps in boosting your confidence such that the actual exam feels like just another practice test. There are various practice tests that are available online but the reliability of the practice tests that we offer is really high. They are designed by professionals and are enough for you to practice and ace the exam.