ServiceNow Micro-Certification–Predictive Intelligence FAQ

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ServiceNow Micro-Certification – Predictive Intelligence FAQ

The ones planning to earn the ServiceNow Micro-Certification–Predictive Intelligence must check the following ServiceNow Micro-Certification–Predictive Intelligence FAQ to learn about the exam and its objectives. These FAQs will help you align yourself with the chief areas where you need to gain expertise.

1. Where are the training servers located?

Training and predictor servers are both located in each of the data centers.

2. Does ServiceNow store any data used for training

No, your data is sent directly from the instance to the concerned training servers and once it is processed, it is automatically deleted.

4. Which types of fields (reference, list, etc.) can be used as inputs for training?

You are allowed to select any field which is available on the table. However, it is recommended to use choice, string, or reference fields.

5. For classification solutions, which types of fields can be used as outputs?

You are allowed to select any field which available on the table, just like inputs. However, it is recommended to use a string or a choice field with a finite set of possible values.

6. Is PI available on tables other than Incident, HR, CSM, Knowledge, and EM?

In addition to Incident, HR Cases, Cases, Knowledge, and Event Management, Predictive Intelligence can be applied to other tables.

7. How many records are required to train a viable solution?

In order to train a good solution, between 30,000 and 300,000 records are recommended. 

8. What is the maximum number of outputs that a classification solution can produce solution include?

A solution can only have one output. 

9. Does Predictive Intelligence support multiple languages?

The languages supported for classification and similarity solutions are Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, and Spanish.

10. How to deactivate a solution?

In the event that you do not wish to have the prediction applied to such a definition, you can deactivate the definition and any related solutions.

ServiceNow Micro-Certification Predictive Intelligence Free Practice Tests
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