Salesforce MCES FAQ

What is the course module of the examination?

• Email Marketing Best Practices: 15%
• Email Message Design: 13%
• Content Creation and Delivery: 18%
• Marketing Automation: 19%
• Subscriber and Data Management: 28%
• Tracking and Reporting: 7%

What are the skills and knowledge required for the exam?

The candidate who wants to give Salesforce Marketing Cloud Email Specialist should have  6 months to 1 year of experience utilizing the Marketing Cloud Email application and associated tools. Also, Email Essentials (EEB101) course attendance will be an added advantage.

How Many questions are there in the Salesforce Exam?

There are 60 Multiple Choice questions in the exam.

What is the duration of the Salesforce Exam?

Time Duration for the Exam is 90 minutes.

How much does the Salesforce Marketing Cloud Email Specialist exam Cost?

The exam will cost you $200 USD.

What is the Passing score of the Salesforce Marketing Cloud Email Specialist Exam?

65% is the passing score of the Exam.

How do I check my Salesforce certification?

To verify your Salesforce certification, you need to visit the Trailhead Verification Page. Then, you need to enter your email under the “Certification Holders: Check Your Status”. Your credential details will be emailed to you.

How do I maintain my certification?

To maintain your Salesforce Certification you need to complete all the Trailhead Maintenance Modules. Keep a check on the available updates for your certification on the official website.

For how long is my certification valid?

The Salesforce certifications are valid for a period of 3 years.

What is the fee for retaking the exam?

The retake exam fee is 200$ USD plus applicable taxes as required per local law. 

What are the modes to take the Exam?

The exam can be taken up in two ways. It can either be offsite proctored or online proctored. Choose the one based on your schedule.

How to register for the exam ?

For registration yourself for the examination, follow the steps mentioned below:

• Go to the Salesforce Marketing Cloud Email Specialist exam guide page.
• Scroll down to Schedule now, you will be directed to Kryterion Global Testing Solution page who is the only official exam conducting partner of Salesforce.
• After that create a new registration and follow the prompt.
• Locate the exam you wish to schedule and expand the section to view the delivery options. Also, you can choose to register for the exam as onsite proctored or online proctored. Click the Register button for the delivery method you prefer.
• However, if you choose online proctored exams, review all system requirements in our help article: Online Proctoring – Completing Your Exam Remotely.
• However, if you selected the onsite proctored exam:
• Then select a testing center.
• Select the date and time you would like to take the exam; read the Reschedule and Cancellation Policy, select the acknowledgment checkbox.
• If you selected the online proctored exam:
• Then select the date and time you would like to take the exam; read the Reschedule and Cancellation Policy, select the acknowledgment checkbox.
• All online proctored exams are automatically adjusted to the time zone of the location you inputted
• Finally, make the payment and complete your registration.