Preference Center and Profile Center Concepts

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The Preference Center or Profile Center

  • The Preference Center or Profile center is a webpage
  • Subscribers can update their personal information in the Preference Center or Profile center
  • The subscribers can see only non-hidden attributes
  • Subscribers can only see but not change read only attributes
  • Attribute are populate for subscribers after list import in Email Studio
  • All email from Email Studio has a link for subscribers to Profile Center
  • HTML emails building show a prompt to include the link
  • Profile Center has a global opt-out option.
  • Use Brand Builder to change the color and logo on the profile center
  • Profile or Preference Center is used by the Email application for personalizing emails sent to subscribers. All emails have a link
    • It is in all default footer
    • The link is for Profile Center page
    • Subscribers can view their profile details from the link
    • The default footer can be changed or removed
    • Subscribers can also update their profile details from the link
    • The default footer can also removed
  • Profile Center should not have
    • sensitive information of subscribers
    • personal information of subscribers
  • Profile Center should have
    • information to manage the subscribers profile
  • If subscriber forwards the email by email client, his profile center link is forwarded
  • Include Forward To A Friend for easy forwarding
Preference Center and Profile Center Concepts
Source: Salesforce

Subscription Center

  • Subscription Center is in email studio
  • The Subscription Center is used for subscribing or Unsubscribing
  • It has 2 section –
    • The Available Publications – shows all lists defined in account as public.
    • The Unsubscribe from All option – subscriber can remove from all publications.
  • Subscription Center should have
    • information to manage the subscribers profile
  • Subscription Center should not have
    • sensitive information of subscribers
    • personal information of subscribers

Reference: Salesforce

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