MB-320 Interview Questions

The Microsoft MB-320 exam is for Functional Consultants who are capable of analyzing business needs and translating them into fully realized business processes and solutions that follow industry best practices. This test will help you become a valuable resource when it comes to implementing and customizing apps to fulfill corporate needs. You’ll also specialize in one or more Microsoft Dynamics 365 Finance feature sets, like finance, manufacturing, and supply chain management.

Now lets us look at some MB-320 Interview Questions and see the types and patterns.

What are the key components of Microsoft Dynamics 365 for Finance and Operations?

Microsoft Dynamics 365 for Finance and Operations is a cloud-based enterprise resource planning (ERP) solution that helps organizations manage their financials, supply chain, and operations. The key components of Dynamics 365 for Finance and Operations are:

1. Financial Management: Includes accounting and financial management, cash and bank management, general ledger, accounts payable and receivable, and financial reporting.
2. Supply Chain Management: Covers procurement and sourcing, inventory management, product information management, demand forecasting, and production management.
3. Project Management: Includes project accounting, project management, time and expenses, and resource management.
4. Human Resources Management: Covers employee and organizational management, payroll, benefits, and time and attendance.
5. Sales and Marketing: Covers sales management, customer relationship management, marketing automation, and customer service management.
6. Operations Management: Includes process manufacturing, discrete manufacturing, inventory management, and supply chain management.
7. Retail Management: Covers point of sale, store management, and omnichannel retail.
8. Field Service Management: Includes field service management, scheduling, dispatch, and resource optimization.
9. Business Intelligence: Includes data analysis, reporting, and dashboards.

How do you perform configuration tasks in Dynamics 365 for Finance and Operations?

Configuration tasks in Microsoft Dynamics 365 for Finance and Operations can be performed using the following methods:

1. Using the User Interface (UI): The UI provides a graphical interface for performing common configuration tasks, such as creating new records, modifying existing records, and defining business rules.
2. Using the Data Management Workspace: The Data Management Workspace provides a centralized location for managing data imports and exports, as well as data entities, data maps, and data packages.
3. Using the Application Explorer: The Application Explorer provides a hierarchical view of the application objects, such as forms, tables, and classes, and allows you to access and modify them.
4. Using the Configuration Keys: Configuration keys are a set of predefined values that control the behavior of the system. You can use configuration keys to control features, such as the number of decimal places in a financial field or the default value for a particular field.
5. Using Code: You can use X++ code to perform customizations that are not possible using the UI. This allows you to create custom business logic, extend existing functionality, and perform complex configurations.
6. Using Model-Driven Apps: Model-driven apps are a new way to configure and extend Dynamics 365 for Finance and Operations. They allow you to build custom business applications using a low-code, no-code approach, and provide a visual interface for creating custom forms, views, and business rules.

It is important to note that these methods can be used in combination to achieve the desired configuration. The choice of method will depend on the specific requirements and the skills of the person performing the configuration.

What is the role of Supply Chain Management in Dynamics 365 for Finance and Operations?

The role of Supply Chain Management (SCM) in Microsoft Dynamics 365 for Finance and Operations is to provide a comprehensive solution for managing all aspects of an organization’s supply chain, from procurement and sourcing to production and inventory management. The SCM component of Dynamics 365 for Finance and Operations provides the following key capabilities:

1. Procurement and Sourcing: Allows organizations to manage their procurement and sourcing processes, including creating and managing purchase orders, receiving goods and services, and processing invoices.
2. Inventory Management: Provides visibility into an organization’s inventory levels and helps organizations manage their stock levels, including setting up item and location master data, performing physical and perpetual inventory counts, and managing inventory movements.
3. Production Management: Supports the planning, execution, and management of production processes, including creating production orders, managing production schedules, and tracking production costs.
4. Demand Forecasting: Helps organizations predict demand for their products and services, based on historical data, seasonality, and other factors, and use this information to make informed decisions about inventory levels and production schedules.
5. Product Information Management: Provides a centralized location for managing product information, including product master data, product hierarchies, and product images.

By providing these capabilities, Dynamics 365 for Finance and Operations helps organizations to optimize their supply chain processes, reduce costs, improve efficiency, and enhance customer satisfaction. The solution is highly customizable, allowing organizations to tailor it to meet their specific needs and requirements.

How can you manage inventory in Dynamics 365 for Finance and Operations?

In Microsoft Dynamics 365 for Finance and Operations, inventory management is a key component of Supply Chain Management (SCM). The solution provides a range of tools and features to help organizations manage their inventory levels and movements effectively. The following are some of the ways to manage inventory in Dynamics 365 for Finance and Operations:

1. Item Master Data: Allows you to create and manage item records, including item descriptions, units of measure, item dimensions, and product images.
2. Location Management: Helps you to manage the physical locations where your inventory is stored, including creating and managing warehouse and storage locations, and assigning items to specific locations.
3. Physical Inventory: Enables you to perform physical inventory counts to verify the accuracy of your inventory records and reconcile any discrepancies.
4. Inventory Transactions: Provides a centralized location for managing all inventory transactions, including purchase orders, sales orders, and transfers between locations.
5. Inventory Movement: Allows you to manage the movement of inventory, including receiving goods, shipping goods, and performing internal transfers.
6. Inventory Valuation: Calculates the value of your inventory based on the cost of goods, including landed costs, and allows you to view inventory value reports.
7. Inventory Reservation: Allows you to reserve inventory for specific sales orders, reducing the risk of stockouts and improving customer satisfaction.
8. Replenishment: Helps you to manage stock levels and reorder inventory when stock levels fall below a specified minimum.

By using these features, Dynamics 365 for Finance and Operations helps organizations to optimize their inventory processes, reduce costs, and improve efficiency, while providing real-time visibility into inventory levels and movements. The solution is highly customizable, allowing organizations to tailor it to meet their specific needs and requirements.

What are the different types of purchase orders in Dynamics 365 for Finance and Operations?

In Microsoft Dynamics 365 for Finance and Operations, there are several types of purchase orders (POs) that organizations can create and manage to support their procurement processes. These include:

1. Standard Purchase Order: A standard purchase order is used to purchase goods or services from a vendor. The standard PO includes details such as the vendor, item or service being purchased, quantity, price, and delivery terms.
2. Blanket Purchase Order: A blanket purchase order is used to establish an agreement with a vendor for the purchase of goods or services over a specified period of time. This type of PO is typically used when the organization needs to make frequent purchases from a vendor and wants to negotiate favorable terms.
3. Contract Purchase Order: A contract purchase order is used to establish a formal agreement with a vendor for the purchase of goods or services over a specified period of time. This type of PO is often used when the organization needs to purchase large quantities of goods or services and wants to negotiate favorable terms.
4. Drop-Ship Purchase Order: A drop-ship purchase order is used to purchase goods from a vendor who will ship the goods directly to the customer. This type of PO is often used when the organization does not have the resources to store or manage the goods itself.
5. Direct Delivery Purchase Order: A direct delivery purchase order is used to purchase goods from a vendor and have the goods delivered directly to the customer, without going through the organization’s warehouse.

By using these types of purchase orders, Dynamics 365 for Finance and Operations helps organizations to manage their procurement processes more efficiently and effectively. The solution provides a centralized location for creating, tracking, and managing purchase orders, reducing the risk of errors and improving visibility into procurement processes.

How can you perform procurement and sourcing in Dynamics 365 for Finance and Operations?

In Microsoft Dynamics 365 for Finance and Operations, procurement and sourcing are key components of Supply Chain Management (SCM). The solution provides a range of tools and features to help organizations manage their procurement processes effectively, from identifying and sourcing products to negotiating and managing contracts with vendors.

Some of the ways to perform procurement and sourcing in Dynamics 365 for Finance and Operations include:

1. Sourcing and Requisition Management: Allows you to create, track, and manage requisitions for goods and services, including creating purchase orders and receiving goods.
2. Contract Management: Helps you to manage contracts with vendors, including creating and managing contracts, negotiating terms and conditions, and monitoring contract compliance.
3. Vendor Management: Provides a centralized location for managing vendor information, including contact details, payment terms, and vendor performance.
4. RFQ and RFP Management: Supports the creation and management of request for quotes (RFQs) and request for proposals (RFPs), allowing you to request quotes from vendors and evaluate vendor proposals.
5. Purchase Order Management: Provides a centralized location for creating, tracking, and managing purchase orders, including creating and managing blanket and contract purchase orders, and tracking purchase order status and delivery.

By using these features, Dynamics 365 for Finance and Operations helps organizations to streamline their procurement processes, reduce costs, and improve efficiency, while providing real-time visibility into procurement activities and performance. The solution is highly customizable, allowing organizations to tailor it to meet their specific needs and requirements.

What is the difference between production and process orders in Dynamics 365 for Finance and Operations?

In Microsoft Dynamics 365 for Finance and Operations, production orders and process orders are two types of manufacturing orders used to manage production processes.

1. Production Orders: A production order is used to manufacture a specific product or batch of products, either to meet customer demand or to produce inventory for later use. Production orders typically specify the products to be manufactured, the quantity to be produced, and the resources required to complete the production process, such as materials, labor, and machinery.
2. Process Orders: A process order is used to manage the production of semi-finished or intermediate products that are used as inputs in other production processes. Unlike production orders, process orders are not typically tied to customer demand or inventory goals. Instead, they are used to manage the production of intermediate products that are later used as inputs in other production processes.

In Dynamics 365 for Finance and Operations, both production and process orders are managed using the same tools and processes, and both can be used to track and manage production progress, materials usage, and labor costs. The main difference between the two is the purpose of the production process and the type of product being produced.Regenerateres

How can you set up and manage production orders in Dynamics 365 for Finance and Operations?

To set up and manage production orders in Microsoft Dynamics 365 for Finance and Operations, you can follow these steps:

1. Define the Product: Before creating a production order, you must first define the product you want to manufacture in the product information management (PIM) module. This includes specifying the product characteristics, such as the bill of materials, production routing, and production lead time.
2. Create the Production Order: To create a production order, you can use the production control module, which provides a centralized location for managing all production activities. To create a production order, you must specify the product to be manufactured, the quantity to be produced, the production start date, and the production end date.
3. Allocate Resources: Next, you must allocate the resources required to complete the production process, such as materials, labor, and machinery. Dynamics 365 for Finance and Operations provides a range of tools to help you manage resource allocation, including real-time resource availability and scheduling.
4. Monitor Production Progress: During the production process, you can use Dynamics 365 for Finance and Operations to monitor production progress, including tracking the status of each production step, tracking material usage, and managing quality control processes. The solution also provides real-time visibility into production performance, helping you to identify and resolve production bottlenecks in real-time.

By using these steps, you can effectively manage your production processes in Dynamics 365 for Finance and Operations, providing real-time visibility into production performance and improving efficiency, while reducing costs and minimizing production risks. The solution is highly customizable, allowing you to tailor it to meet your specific production needs and requirements.

How can you manage product models and bills of materials in Dynamics 365 for Finance and Operations?

In Microsoft Dynamics 365 for Finance and Operations, product models and bills of materials (BOMs) play a critical role in managing the production process. The following are the steps to manage product models and BOMs in the solution:

1. Product Modeling: To manage product models, you can use the product information management (PIM) module in Dynamics 365 for Finance and Operations. This module allows you to define the product characteristics, such as the product name, description, and classification, and to manage product versions, product variations, and product attributes.
2. Bill of Materials: The bill of materials (BOM) is a detailed list of the components and materials required to manufacture a specific product. To manage BOMs in Dynamics 365 for Finance and Operations, you can use the BOM module, which allows you to define the components and materials required for each product, including the quantity and unit of measure. You can also specify the production routing, including the sequence of operations required to manufacture the product, and the production lead time for each operation.
3. Materials Planning: To manage materials planning, you can use the production control module in Dynamics 365 for Finance and Operations. This module provides a range of tools to help you manage the production process, including managing material availability, monitoring inventory levels, and managing production scheduling.

By using these steps, you can effectively manage product models and BOMs in Dynamics 365 for Finance and Operations, ensuring that production processes are well-planned, well-organized, and cost-effective. The solution provides real-time visibility into product models, BOMs, and production costs, helping you to make informed decisions about production processes and to improve efficiency, while reducing costs and minimizing production risks.

How can you manage production and inventory costs in Dynamics 365 for Finance and Operations?

You can manage production and inventory costs in Dynamics 365 for Finance and Operations by using the cost accounting, product costing, inventory valuation, and activity-based costing modules. These modules allow you to track, analyze, and report on production and inventory costs, calculate the cost of each product, determine the value of inventory on hand, and allocate costs based on activities. These tools provide a comprehensive solution for managing production and inventory costs, making it easier for organizations to make informed decisions about their supply chain management.

1. What is Microsoft Dynamics AX?

Microsoft Dynamics AX is a midsize and larger organization’s enterprise resource planning (ERP) system that enables people to operate more efficiently, manage change, and compete worldwide. Microsoft Dynamics AX is a system that automates and simplifies financial, business intelligence, and supply chain activities in a way that can help you with your business. It works like and with familiar Microsoft products.

2. What is the function of Module Names in the Navigation Pane?

The module buttons’ name is according to their functionality, such as General ledger, Accounts payable, and Accounts receivable. When you Click a module button it displays the module’s area page and displays links to the list pages, forms, and reports for that module in the Navigation Pane.

3. Describe Content Pane?

To the right of the Navigation Pane is the Content Pane. Content pages, such as region pages, Role Centers, and list pages, are in the content pane.

4. What is a Fact Box?

FactBox displays data about a single record in a grid or an entire form. Some FactBoxes provide data for a record in the form of numbers, links to other forms, or graphs. The Recent activity FactBox on the Customers list page, for example, displays the latest invoice amount and the last payment amount for a chosen customer. Do some list pages have more FactBoxes accessible by default than those seen at Box?

5. What do you mean by Commodity Pricing?

The capacity to establish the sales price for commodity-base end goods using the market replacement cost of the principal constituent is known as commodity pricing. Commodity products such as iron ore, coffee beans, and sugar have a demand throughout commodity trading marketplaces. These goods’ prices change on a regular basis, such as daily or weekly, due to worldwide supply and demand. Any end item that uses that commodity modifies when the price of that commodity changes, and the new price reflects in the relevant sales price trade agreement.

6. Define Resource capabilities.

Capabilities are allocate to a resource in an operation. A resource can allocate to many capabilities, and a capability can assign to multiple resources. Capabilities can temporarily allocate resources by specifying a start and end date on the capability assignment.

7. How do you Enable recruiting requests?

If you want to submit recruiting requests in Human Resources, you must first enable the functionality in Human resources shared parameters.

1. In the Personnel management workspace, select Links.
2. Under Setup, select Human resources shared parameters.
3. On the Recruitment tab, under RECRUITING, set Enable recruiting requests to Yes.

8. What is the purpose of a Workflow?

Human resources workflow capability includes a variety of processes for managing human resources tasks. A process can be link to a position. If workers make changes to their employee records, a workflow is initiate that requires approval before the new data is store.

9. What are Mass hire projects?

You use mass hire projects when you hire multiple workers at one time, such as when you hire to meet seasonal demand. Creating a mass hire project is useful because you can create position records, worker records, and worker assignments for positions at the same time.

10. What statuses can a mass hire project have?

A mass hire project can have the following statuses.

• Created
• Open
• Closed

11. What is the relation between Routes and operations?

A route is the sequence of procedures that must follow to create a product or a product variation. The route also specifies the operational resources necessary, the time require to set up and conduct the operation, and how the cost should be determine for each operation. You can make several items using the same route, or you can create a separate route for each product or product variant.

12. Define Operations.

An operation identifies a named step in a route, such as Assembly. The same operation can occur in multiple routes and can have different operation numbers.

13. Define Operation Relations.

The setup and run times of an operation, as well as cost categories, consumption parameters, and resource needs, are all defined by an operation relation. The operation relation allows an operation’s operational attributes to change base on the route it’s deploy on or the items it produces.

14. What are Simple routes?

A basic route follows a set of steps and has only one beginning point. When you construct a route, Supply Chain Management produces the operation numbers (10, 20, 30, and so on) automatically if only basic routes are enable in the Production control settings.

15. Define discrete manufacturing resource group.

A resource group is a set of operations resources that typically correspond to the physical organization of work cells, defined by yellow lines on the production shop floor.

16. Why should we use Operations Scheduling?

 By using operations scheduling, you can achieve the following goals:

• Control the planning method by scheduling forward or backward from a given date.
• Optimize the use of resources by scheduling productions based on the capacity of the resources. This approach also helps identify when to use alternative resources.
• Optimize the use of materials by scheduling productions based on the availability of the required materials.
• Schedule and synchronize reference productions. The dates of the reference productions are adjusted when the production order’s schedule is change.

17. What does Operations Scheduling Specify?

An operations schedule specifies the following information:

• The product that is plan for production
• The configuration of the product
• The quantities that involve in the production
• The dates when the production will start and end
• The capacity reservations for the resources that perform the production activities

18. What is Dimension-base product configuration?

One of the three built-in product configuration technologies is dimension-based product configuration. Predefined variations and constraint-based configuration are the other two technologies. All three technologies start with a product master and allow the user to create multiple product variants for a single product master.

19. Give the Key Concepts of Dimension-based product configuration?

Dimension-based product configuration is based on the following key concepts:

• Product masters
• Configuration product dimension
• Configuration groups
• Bill of materials (BOM)
• Configuration route
• Configuration rules

20. Define Product Masters.

A product master is the starting point for any product configuration process. For the dimension-based product configuration, you need a product master with this particular configuration technology and a product dimension group that includes the configuration product dimension.

21. What are Bills of Materials?

The BOM represents the building blocks for a dimension-based product configuration. It must include all the different products that can be use in any product variant. Each line in the BOM can reference a configuration group. If a line doesn’t reference a configuration group, it will include in all product variants.

22. What are Rebate management deals?

Rebate management deals control different methods and bases for calculating rebates and royalties. They include rules for inclusions and exclusions. There are three types of Rebate management deals: customer rebates, customer royalties, and vendor rebates. All three types use similar settings.

23. What is a Sales Agreement?

A sales agreement is a contract that commits the customer to buy products in a specific quantity or for a specific amount over time, in exchange for special prices, special discounts, and other special terms, such as payment and delivery terms.

24. When do you use kanban rules?

You use event kanban rules to trigger and create related issues of raw materials when you create sales lines, estimate production orders, create kanbans from event kanban rules, or run the pegging event processing where inventory has hit a minimum quantity.

25. For what are Inventory journals use for?

The inventory journals in Supply Chain Management post physical inventory transactions of various types, such as the posting of issues and receipts, inventory movements, the creation of bills of materials (BOMs), and the reconciliation of physical inventory. All these inventory journals are use in a similar way, but they are divided into different types.

26. What are the different types of Inventory journals?

The following types of inventory journals are available:

• Movement
• Inventory adjustment
• Transfer
• BOM
• Item arrival
• Production input
• Counting
• Tag counting

27. Define lean schedule groups.

Lean schedule groups are define to group and distinguish products in kanban scheduling. The grouping can be as a generic association per company or specific to a work cell. Each group has a color code assigned for visual indication in the kanban scheduling list page. The demo data that the company used to create this procedure is USMF.

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