Exam MO-400: Microsoft Outlook (Office 2019) FAQs
What is the MO-400 Microsoft Outlook (Office 2019) exam about?
The MO-400 Microsoft Outlook (Office 2019) exam assesses your skills in using Microsoft Outlook (Office 2019) for tasks like managing emails, scheduling appointments, organizing contacts, and creating tasks. Passing it earns you the Microsoft Office Specialist: Outlook Associate certification.
What are the main topics covered in the exam?
The exam focuses on four key areas, with approximate weightings:
- Manage Outlook Settings and Processes
- Manage Messages
- Manage Schedules
- Manage Contacts and Tasks
What format does the exam take?
The exam is typically computer-based with multiple-choice, drag-and-drop, and build-scenario type questions.
How long is the exam?
The MO-400 exam duration is usually around 50 minutes.
How many questions are on the exam?
The exact number of questions can vary slightly, but it’s generally between 40-50.
What are the prerequisites for taking the exam?
There are no formal prerequisites, but strong experience using Microsoft Outlook (Office 2019) is recommended. Also, candidates are expected to:
- Have approximately 150 hours of instructional and hands-on engagement with the software.
- Demonstrate competence at an industry-recognized associate level.
- Be prepared for entry into the workforce.
How can I prepare for the exam?
Here are some resources to help you study:
- Official Microsoft resources
- MOS Study Guide for Microsoft Outlook Exam MO-400 book
- Practice exams from various websites
Where can I take the exam?
You can take the MO-400 exam at any authorized Pearson VUE testing center worldwide.
What is the exam retake policy?
Candidates are eligible to retake the exam after a 24-hour period from the initial attempt. For subsequent retakes, the waiting period may differ.
In which language the exam is available?
The exam is available in English, Dutch, Spanish, German, Chinese (Simplified), French, Korean, Arabic (Saudi Arabia), Chinese (Traditional), Japanese, and Russian language.
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