Describe Marketing Cloud extension products
Web and Mobile Analytics
- For data gathering on visitor behavior on the website / mobile app
- offers various data visualizations
- Collected data can be
- Segmented into lists
- give user’s personalized content
- help drive the journeys of the customer
- It has 3 components
- Tracking Code – real time tracking of visitor’s action and behavior across journey of the customer
- Data visualizations – easily make decisions for website / mobile app / digital marketing campaigns. Configurable tiles can be collected in a dashboard
- Data – to develop data-driven value
Collect Tracking Code
- a JavaScript snippet
- captures data about visitor
- Use it for personalized experience / update your products / mobile app
- Visitor with Collect code is given a unique ID, session ID by a cookie which adds on Collect Calls.
- cookie tracks the user if not removed
- It can monitors
- Browser type
- Referrer URL
- Session time and length
- Page URL
- User location
- Page title
Web Analytics Connector
- extend web analytics service to similar services from Google, etc
- It tag links in emails
- It includes specific variables in the target URLs.
- those URLs are tracked by the analytics tool
- Requirement of the Parameter Manager
- Has data levels in links to track results by the connector: Account / Email / Subscriber / Link
Account-Level Data
- To identify link activity from Marketing Cloud account
- Requirement of the Parameter Manager
Email-Level Data
- Uses a code like campaign code
- identify link activity from email messages
- can track SMS / social media interactions
Subscriber-Level Data
- Uses account-level data
- Identify activity from a specific subscriber.
Link-Level Data
- identify links clicked in Marketing Cloud emails,
- coupon code may be used
Google Analytics 360
- To track and analyze journey from Google Analytics account
Distributed Marketing
- For collaboration with distributed teams
- Teams can include advisors / partners / etc
- Teams can view / personalize / send content from Salesforce CRM experiences
- It is a managed package
Reference: Salesforce
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