CIS-Software Asset Management Sample Questions

You can demonstrate your understanding of ServiceNow SAM Professional applications by taking the CIS-Software Asset Management certification exam. Your ability to configure, implement, and maintain the ServiceNow SAM Professional application will improve after obtaining this certification. The article provides a list of CIS-Software Asset Management Sample Questions that cover core exam topics including –

• Software Asset Core Overview & Fundamentals [14%]
• Data Integrity – Attributes and Sources for the Data [28%]
• Practical Management of Software Compliance [30%]
• Operational Integration of Software Processes [13%]
• Extending SAM [15%]

Q1)Which of the following data components is essential for ServiceNow’s Software Asset Management approach to be successful? (Select four.)

• A. Software allocations
• B. Software models
• C. Foundation data
• D. Software contracts
• E. Software entitlements

Correct Answer: A, B, C and E

Q2)What is the best definition of normalisation among the numerous essential concepts used in software asset management?

• A. A single or many use rights granted to a particular device or person.
• B. Software obtained is categorised.
• C. The procedure for standardising software installation discovered to specified norms.
• D. The procedure for determining compliance by comparing the quantity of software rights acquired with the normalised software inventory
• E. Information about software licences that specify use rights.

Correct Answer: C

Q3)Which sources of discovery are suggested by ServiceNow to fill the table of ServiceNow software installations? (Select two.)

• A. ServiceNow Service Mapping
• B. HP UCMDB
• C. Microsoft SCCM
• D. ServiceNow Discovery
• E. ServiceNow Orchestration

Correct Answer: A and D

Q4)Making a template that can be used again and again to import and alter data can make it easier in the future.

• A. True
• B. False

Correct Answer: B

Q5)Client access is the authorization to use something for a set period of time.

• A. True
• B. False

Correct Answer: A

Q6)Coalesce can only use one field to identify a record in an exclusive way.

• A. True
• B. False

Correct Answer: A

Q7)Which piece of information must be provided when receiving an order?

• A. Assigned To
• B. Cost
• C. Asset Tag
• D. Serial Number

Correct Answer: C

Q8)How are the Professional Plugins for Software Asset Management activated?

• A. An admin user requests them and activates them.
• B. They are requested from and activated by ServiceNow support.
• C. They are activated by the sam developer user.
• D. They are activated by the sam admin user.
• E. In the ServiceNow system’s foundation, they are automatically active.

Correct Answer: A

Q9)What statement regarding plugins is accurate? (Select two.)

• A. When not in use, plugins can be disabled or deactivated.
• B. The base ServiceNow system allows plugins to be automatically activated.
• C. You cannot conceal a plugin’s functionality when it is active.
• D. Plugins are independent and do not require the activation of other plugins.
• E. Software plugins are parts that offer particular capabilities and functionalities.

Correct Answer: B and E

Q10)Which data point is required when getting software associated with a purchase order in ServiceNow?

• A. Serial Number
• B. Assigned To
• C. Cost
• D. License key
• E. Asset Tag

Correct Answer: A

Q11)Which of the following is NOT a part of the navigation tree for the Publisher workbench? (Select two.)

• A. Extend and retract tree linkages
• B. Icons for software model conformance
• C. A list of all publishers
• D. A product filter
• E. Toggle switch for compliance
• F. A list of every publisher who has violated the law

Correct Answer: B and F

Q12)The mechanism used by ServiceNow to map data from the import set table to the permanent table is known as:

• A. Mapping Assist
• B. Transform Map
• C. Reconciliation Map
• D. Discovery Map

Correct Answer: B

Q13)Which ServiceNow Implementation Methodology (SIM) stage does it serve to design engagement methods and requirements as well as to complete the delivery plan and user stories?

• A. Transition
• B. Close
• C. Create
• D. Prepare
• E. Initiate
• F. All of the above

Correct Answer: D

Q14)When the suite parent is not found on a device, how is it determined whether an installation is a member of a suite in CIS-Software Asset Management?

• A. inference percent
• B. product results
• C. software model
• D. model bundles

Correct Answer: A

Q15)Which of the following claims about ServiceNow’s Client Software Distribution (CSD) feature is accurate? (Select two.)

• A. Daily software removal performed by a scheduled job.
• B. Client software distribution is not available for ServiceNow.
• C. Configuration is the initial step in the CSD process flow.
• D. CSD is capable of automatically distributing and reclaiming software even without an

Correct Answer: C and D

Q16)Which of the following SAM roles has the authority to give a user the ability to write scripts?

• A. discover_admin
• B. sam_admin
• C. sam_developer
• D. asset

Correct Answer: C

Q17)There are 4 tiers listed in the Capability Blueprint. Which level is referred to as Tier 1?

• A. Strategic Conformance
• B. Operational Integration
• C. Trustworthy Data
• D. Practical Management

Correct Answer: C

Q18)Which of the following publisher packs are available? (Select four.)

• A. SAP
• B. OpenVMS
• C. Citrix
• D. NetSuite
• E. Oracle
• F. IBM

Correct Answer: A,C, E and F

Q19)Which of the following features sets the minimum number of hours the software must be utilised, or the date it was last used, and averages usage over a period of time?

• A. Software usage metering
• B. Software reconciliation rule
• C. Software reclamation type
• D. Software consumption rule
• E. Software reclamation rule

Correct Answer: E

Q20)Which user role is required by default to confirm that plugins have been successfully activated by ServiceNow support?

• A. sam_user
• B. asset_admin
• C. sam_admin
• D. sys_admin

Correct Answer: D