CIS‑Discovery FAQ

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CIS‑Discovery FAQ

What is CIS‑Discovery exam?

The ServiceNow Certified Implementation Specialist – Discovery exam confirms that a successful candidate has the skills and quintessential knowledge to administer, configure, implement, and manage the Discovery application within the ServiceNow platform.

What is the target audience for the CIS‑Discovery exam?

The ServiceNow Certified Implementation Specialist – Discovery exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow Implementer or Administrator.

What are the learning objectives of the CIS-Discovery exam?

The learning objectives of the CIS-Discovery exam are:

  • Discovery Pattern Design (35%)
  • Discovery Configuration (35%)
  • Configuration Management Database (15%)
  • Discovery Engagement Readiness (15%)

How many questions are there in the CIS-Discovery exam?

There are a total of 45 questions in the CIS-Discovery exam.

Where do I register for a Mainline exam?

In order to register for a Mainline exam, you will need to create a profile on the ServiceNow Webassessor site, located here: https://www.webassessor.com/wa.do?page=publicHome&branding=SERVICE_NOW. Webassessor is our certification management tool that will help you register for exam, track certification statuses, and take proctored exams online. We recommend creating a profile based on a personal email address that will not change as you continue through your career. 

What is the examination fee for the Servicenow?

The examination fee is $150. 

How can I prepare for the SalesNow Certification exam?

The candidate can prepare for the CIS-Discovery exam by some steps such as visiting the official site, learning and understanding the objectives, books and guides, practice tests, training programs etc. 

What are other SalesNow certifications available?

The ServiceNow provides certifications in various fields. The categories are IT, Employment, Customer workflows. Also, the official ServiceNow website separates the certifications according to the industries such as government, financial services, healthcare, manufacturing, telecommunications, etc.

Is training required in order to attempt a certification? 

As of July 1st, 2018, it is no longer possible to register for the first attempt at a certification without first completing the required training path. In the instances where there are multiple courses in the training path, all of the material from the path is considered to be a source for the exam. At the end of a Mainline path, the student will receive a voucher (at no additional cost) as part of the materials for the course. 

Is it possible to pay directly for an exam instead of acquiring a voucher through a training class? 

No. As mentioned above, starting July 1st, 2018, training is now required as part of the certification exercise, so it is no longer possible to directly pay for an initial attempt at a certification exam. Instead, you must register on the Webassessor site using a voucher obtained from the course immediately before the exam on the learning path.

When does a voucher obtain from training expire? 

Vouchers for Mainline exams are good for approximately one year, although we very much recommend that you attempt the certification exam sooner, while the material is fresh in your memory. 

When will I get the result of my exam?

After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. More detailed results are not provided to the candidate.

Can I retake the exam?

If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.

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