Certified Pega Business Architect (CPBA) Sample Questions

The Certified Pega Business Architect (CPBA) certification exam focuses on the capacity to take part in the plan and development of a Pega application, by consolidating business targets, necessities, and other requirements.

Listed below are some of the crucial sample questions covering all the important topics to help you prepare in a better way.

Advanced Sample Questions

What is the primary goal of the Process Commander framework in Pega?

• A. To automate business processes
• B. To manage database transactions
• C. To create reports and dashboards
• D. To handle system-level events

Answer: A. To automate business processes

Explanation: The Process Commander framework in Pega is designed to automate and streamline business processes, allowing organizations to improve efficiency, increase customer satisfaction, and drive growth.

Which of the following is NOT a step in the Pega application development life cycle?

• A. Design
• B. Build
• C. Test
• D. Deploy
• E. Sell

Answer: E. Sell

Explanation: The steps in the Pega application development life cycle are typically Design, Build, Test, and Deploy. “Sell” is not a step in the development life cycle, but rather a separate process that occurs after the application has been developed and deployed.

Which of the following is NOT a feature of Pega’s Business Process Management (BPM) capability?

• A. Process modeling
• B. Rule-based decision making
• C. Workflow management
• D. Marketing automation

Answer: D. Marketing automation

Explanation: Pega’s Business Process Management capability includes process modeling, rule-based decision making, and workflow management. Marketing automation is a separate capability that is not part of Pega’s BPM offering.

What is the main purpose of Pega’s Case Management framework?

• A. To automate business processes
• B. To manage customer service interactions
• C. To manage database transactions
• D. To handle system-level events

Answer: B. To manage customer service interactions

Explanation: Pega’s Case Management framework is designed to support customer service interactions, allowing organizations to efficiently handle customer inquiries, resolve issues, and manage customer interactions from start to finish.

Which of the following best describes the role of a Pega Business Architect?

• A. To design and develop software solutions using Pega Platform.
• B. To analyze business requirements and design business processes using Pega Platform.
• C. To configure and deploy Pega applications.
• D. To manage and maintain Pega applications.

Answer: B. To analyze business requirements and design business processes using Pega Platform.

Explanation: The role of a Pega Business Architect is to work with business stakeholders to understand their requirements and design business processes using Pega Platform. They are responsible for modeling and designing business processes, data structures, and user interfaces, and for ensuring that the resulting applications meet the needs of the business.

Which of the following is an example of a Pega Business Architect’s responsibilities during the design phase of a project?

• A. Creating test plans and test cases.
• B. Building and configuring user interfaces.
• C. Defining business requirements and process flows.
• D. Writing and executing SQL queries.

Answer: C. Defining business requirements and process flows.

Explanation: During the design phase of a project, the Pega Business Architect is responsible for defining the business requirements and process flows that will be used to build the application. This involves analyzing the business requirements, modeling the business processes, and designing the user interfaces and data structures that will be used in the application.

Which of the following best describes the purpose of a Pega Case Type?

• A. To define the data model for a Pega application.
• B. To define the user interface for a Pega application.
• C. To define the business process for a Pega application.
• D. To define the security model for a Pega application.

Answer: C. To define the business process for a Pega application.

Explanation: A Pega Case Type is used to define the business process for a Pega application. It specifies the steps that must be taken to complete a specific type of case, as well as the data that is needed to support those steps. The Case Type is at the center of the Pega application and is used to manage the entire lifecycle of a case.

Which of the following is an example of a Pega Business Architect’s responsibilities during the implementation phase of a project?

• A. Writing code to implement business logic.
• B. Building and configuring user interfaces.
• C. Defining business requirements and process flows.
• D. Configuring and testing application security.

Answer: B. Building and configuring user interfaces.

Explanation: During the implementation phase of a project, the Pega Business Architect is responsible for building and configuring user interfaces for the application. This involves designing and implementing the screens and widgets that users will interact with, as well as configuring the business rules that drive the behavior of the application.

Which of the following best describes the purpose of a Pega Business Rule?

• A. To define the data model for a Pega application.
• B. To define the user interface for a Pega application.
• C. To define the business process for a Pega application.
• D. To define the behavior of a Pega application.

Answer: D. To define the behavior of a Pega application.

Explanation: A Pega Business Rule is used to define the behavior of a Pega application. It specifies the business logic that is used to determine how the application should behave in response to various events, such as user actions or changes to the application’s data. Business Rules are used to implement the business policies and rules that govern the behavior of the application.

Which of the following is NOT a type of case in Pega?

• A. Standard
• B. Adaptive
• C. Dynamic
• D. Adaptive and dynamic are both types of cases in Pega.

Answer: D. Adaptive and dynamic are both types of cases in Pega.

Explanation: The types of cases in Pega are Standard, Adaptive, and Dynamic. Standard cases follow a predefined process, Adaptive cases allow for some changes to be made to the process as it is executed, and Dynamic cases are completely flexible and do not have a predefined process.

Basic Sample Questions

1.) Kevin has been approached to make a pie graph that shows the number of cases every manager has made. A rundown report contains columns for manager name, case ID, and office.
How would he configure the rundown report to make the pie graph in CPBA?

A. Sum up the manager name column.
B. Grouping the column of manager name
C. Grouping the column having case ID.
D. Summarizing the case ID column.

Right Answer: D

2.) A list report incorporates sections for purchase requests and regional expense centers. A manager maintains that the report should show the complete number of purchase requests for every one of the regional cost centers.
How would one arrange the report definition?

A. Utilize the purchase requests segment to group the expense centers.
B. Channel the outcomes so that only the cost center and purchase requests are included in the report.
C. Sum up the regional expense centers by count.
D. Sum up the purchase requests segment by count.

Right Answer: D

3.) Liam has made another report that contains a list of representative hire dates and managers. He has been approached to show every manager in succession. Underneath every manager column, he should list the representatives of the manager and their recruit dates.
How would he support this request in CPBA?

A. Sorting out the manager column.
B. Summarizing the manager column
C. Filtering the manager column
D. Grouping the manager column.

Right Answer: D

4.) Sam is developing a vehicle maintenance application for a car service center. Explicit services are performed by various teams. Example services include oil changes, tire rotations, and windshield wiper examinations.
Which two configuration choices play out the right task routing? (Pick two.)

A. Design all tasks to route to the service manager who then, at that point, relegates the tasks to the particular team.
B. Configure routing to utilize business rationale to relegate the tasks to the appropriate team utilizing the kind of service.
C. Configuring single-level approval routing to a manager who assigns errands to the particular team.
D. Configuring routing to a skilled work team involving the proper expertise parameters for the chosen service.

Right Answer: AD

5.) A supervisor or manager has inspected a case and has chosen to build the case direness and escalate it to HR. HR should survey and answer within four business hours.
Which three design choices are expected to empower the chief to fulfill the necessities? (Pick three.)

A. Give notice to HR mentioning direness be expanded.
B. Offer a support level for the HR task.
C. Give heightening activity to HR and resolve the case.
D. Give a field to criticalness change.
E. Give a neighborhood activity to move the task to another line.

Right Answer: CDE

6.) At the point when an auto accident claim is settled in the Resolve stage, an email notification should be sent naturally to the adjuster who assessed the vehicle, to the insured party, and to the insurance agent who checked the case.
How would one arrange the purpose interaction to help this prerequisite?

A. Add a Send Email step as a discretionary action.
B. Add a Send Email step and incorporate every single required party.
C. Course the email to every one of the beneficiaries in a Collect Information step.
D. Highway an Approval move toward the required parties.

Right Answer: B

7.) While handling an auto accident claim, the framework requires three approvals: Approval from the adjuster who examined the vehicle, approval from the medical administrator who gave clinical care to the insured, and approval from the insurance agent who checked the case.
How can one carry out this necessity so every approver can work freely?

A. Creating an approval step with cascading approval.
B. Create three assignments and route them to the appropriate approver.
C. Creating a business logic to route to the different approvers.
D. Routing to a workbasket where all three roles have access.

Right Answer: B

8.) An application permits Consultants to enter their hours on a project on a weekly basis. Consultant hours should be supported by both their manager and the task supervisor. The approvals can be acted in any order.
How would you arrange the approvals in the application?

A. Add the manager’s approvals to a substitute stage for the situation life cycle.
B. Design an equal cycle for every one of the expected approvals.
C. Add a discretionary cycle to every approval in the proper stage.
D. Design single cascading approval in light of a power lattice.

Right Answer: D

9.) Select the trademark used to distinguish up-and-comer rules to be appointed to business clients in CPBA.

A. Changing business conditions expect that the standard is overseen without IT mediation.
B. Responsibility for appointed rules changes from work gathering to work for a bunch.
C. Successive changes are expected to ceaselessly rethink the client experience.
D. Changes to business conditions expect that the standard is made do with IT intercession.

Right Answer: B

10.) In a purchase order case the merchant doled out probably won’t answer a client’s question in the ideal measure of time expected by strategy. The seller should answer within the time expected by the strategy.
Both the seller and client ought to be advised at every achievement.
To fulfill this prerequisite, make a help level that indicates two of the accompanying choices. (Pick two.)

A. Put forth the objective to be the necessary reaction time in light of strategy and sent notices to the two players.
B. Set the cutoff time to be the ideal reaction time in light of strategy and sent notices to the two players.
C. Set the cutoff time to be the necessary reaction time in light of strategy and sent notices to the two players.
D. Put forth the objective to be the ideal reaction time in view of strategy and sent warnings to the two players.

Right Answer: CD

11.) A survey is sent to a client through email.
How would you design an answer to guarantee the email incorporates the case ID for the review?

A. Utilize the Insert Property element of a Send Email move toward adding the case ID while creating the message exchange.
B. Make an interaction utilizing the Send Email step permitting delegates to add the case ID to the email rapidly.
C. Delegate a business rule, so delegates can redo the email content depending on the situation, depends upon the situation.
D. Make an expected field for the case ID that should be placed by a client during the case cycle preceding sending the review.

Right Answer: B

12.) How would you change the urgency of an aging task to improve the probability that the task is finished before the deadline in CPBA?

A. Apply an urgency adjustment in accordance with the goal interval.
B. Apply an urgency adjustment with the deadline interval
C. Change the default task urgency.
D. Add an escalation activity to the interval.

Right Answer: B

13.) A home loan application requires approvals from the Legal team manager and the Finance group chief. The Legal group director should support the Finance group chief.
How would you design this necessity?

A. Make an approval step with cascading approval.
B. Apply business logic to the highway a solitary task properly aligned.
C. Highway a task to a work line where the two jobs approach.
D. Make an endorsement cycle for every manager equal.

Right Answer: A

14.) You are planning to designate various business rules. What three essential moves should be made before you can designate the business rules in CPBA? (Pick three.)

A. Guarantee the assigned ruleset that exists in the Production rulesets list.
B. Guarantee a ruleset that will contain the designated rules that exist.
C. Guarantee the ruleset exists for the clients who will deal with the appointed standards.
D. Guarantee an entrance bunch exists for the clients who will deal with the assigned principles.
E. Guarantee the designated rules are added to a locked ruleset.

Right Answer: ACD

15.) To meet this necessity you really want to set the __ in the assistance level to 5 days in CPBA.

A. passed deadline
B. goal
C. urgency
D. deadline

Right Answer: D

16.) While applying for a credit limit increment, clients with standard credit cards should give data in an Employment Information process. Demand from clients with Platinum charge cards consequently avoids this cycle.
What assignment do you perform to execute this necessity?

A. In the Employment Information process add a custom condition to test the card type.
B. In the Employment Information process add an Approve/Reject move toward testing the card type.
C. In the Employment Information process add a card type valid/bogus field to a client view.
D. In the Employment Information process approve card type for handled.

Right Answer: C

17.) A purchase request case is made by a representative. After accommodation, the case is relegated to the chief for audit. Whenever supported, the case is appointed to the Creditor liabilities division where a specialist will survey and, forthcoming review, will support the installment.
To figure out what kind of steering to apply to every task, what inquiry do you pose to yourself?

A. Is any unique correspondence required?
B. Might the work at any point be appointed to different clients?
C. What amount of time takes the necessary steps required to finish?
D. Who ought to take every necessary step?

Right Answer: C

18.) To meet this necessity, you plan a case with a _.

A. process that routes to the manager.
B. step that routes to the manager.
C. change stage move toward permitting the representative to the course to the chief.
D. stage to route demands to the manager.

Right Answer: A