Certified Implementation Specialist – IT Service Management (CIS-ITSM)
The Certified Implementation Specialist – IT Service Management (CIS-ITSM) exam verifies that a candidate possesses the necessary skills and knowledge to assist in the configuration, implementation, and maintenance of ServiceNow ITSM applications. Customers, partners, workers, and others interested in becoming a ServiceNow ITSM Certified Implementation Specialist can take the Certified Implementation Specialist – IT Service Management test.
Recommended Knowledge & Education
In order to prepare for the test, ServiceNow recommends that you complete the following Training Course(s) and Certification(s).
- Automated Test Framework (ATF) Fundamentals
- Knowledge Management Fundamentals
- Knowledge Management Implementation
- Major Incident Management
- Common Service Data Model Fundamentals
- Mobile Development Fundamentals
- Service Portal Fundamentals
- ServiceNow Subscription Model
Target Audience
Customers, partners, workers, and others interested in becoming a ServiceNow ITSM Certified Implementation Specialist can take the Certified Implementation Specialist – IT Service Management test.
Prerequisite ServiceNow Training Path
In order to sit for the Certified Implementation Specialist – IT Service Management exam, you must first complete the required training course(s) listed below. The source material for the exam is offered in the following ServiceNow training course(s).
•Firstly, ServiceNow Fundamentals
• Next, ServiceNow Get Started with Now Create and CMDB Fundamentals
• IT Service Management (ITSM) Implementation – *Upon completion, the candidate will be eligible to collect a voucher for the Certified Implementation Specialist – IT Service Management exam.
Exam Registration
After completing the prerequisite and training the candidate will receive a voucher with which he/she is required to register for the examination via the ServiceNow webassessor website. During the enlistment procedure, each test taker has the alternative of taking the test at an Approved Testing Center or as an online delegated test.
The Ensured Implementation Specialist test is performed in both scenarios using a dependable, pleasant client interface designed specifically for ServiceNow tests. The Kryterion testing system is used all around the world, and all locations provide a safe and comfortable testing environment. Candidates can also take the test online and have it proctored. If certain prerequisites are satisfied, you can take the exam on your own machine in this testing environment.
Course Outline for CIS-ITSM
- Incident Management 25%
- Problem Management 15%
- Change and Release Management 25%
- Knowledge Management 5%
- Request Fulfillment 25%
- Configuration Management Database 5%
For more information click on, Certified Implementation Specialist – IT Service Management (CIS-ITSM) FAQ.
Exam Result
Following the completion and submission of the exam, the applicants’ testing screens reflect a passed or failed status. However, just their current status is shown, not any information on their performance.
Exam Retake Policy
If the candidate fails the examination, then he/she can retake the examination up to three times by an additional 100$.
Preparatory Guide for Certified Implementation Specialist – IT Service Management (CIS-ITSM)
After obtaining all of the examination’s specifics. It’s time to start getting ready for it. Our experts have created a study guide specifically for the Certified Implementation Specialist – IT Service Management (CIS-ITSM) examination. As a result, now is the time to buckle up and begin Exam Preparation. Let’s begin:
Refer to the Exam Guide
The course domains and modules serve as the exam’s blueprint. As a result, you must consult the Study Guide before beginning your exam preparations. This exam guide will assist you in comprehending the exam objectives as well as providing insight into the exam. As a result, you will be able to achieve the necessary command to obtain your desired certification. Take a look at the exam objectives covered here:
- Incident Management 25%
- Problem Management 15%
- Change and Release Management 25%
- Knowledge Management 5%
- Request Fulfillment 25%
- Configuration Management Database 5%
Learning Resources
Learning Path
On its Learning Platform, ServiceNow posts every minute update and detail pertaining to the (CIS-ITSM) certification test. You may find all exam-related information here. The ServiceNow Learning Path will also give you a variety of training and courses for applicants taking the exam to reference.
Reference Books
It is critical to practice using the appropriate materials and literature. We have selected book names to assist you in your preparation for the Certified Implementation Specialist – IT Service Management (CIS-ITSM) test.
- PTNR01A998WXY DES-1721 Specialist Implementation Engineer SC Series Exam Practice Exam E-Book Set (DVD)
Join the community
Participating in a study group will help the candidate learn more and will drive them to do so. Students will benefit from the group discussions in obtaining the essential knowledge to pass the exam. It would be useful to interact with others who are on the same professional path as you. As a result of these discussions, the study becomes more comprehensive. Introverts who may normally shun conversations have an opportunity to speak out. Forums are fantastic for building the kind of community that is required to comprehend others. Practice, discuss, and research to become a successful Certified Implementation Specialist – IT Service Management (CIS-ITSM) expert.
Practice Test with Testprep Training
To ace something, you must practice it, and to practise, you must use sample papers and test series, which will provide you with the experience of a real-time exam. After all, practice makes perfect, and we at Testprep give you with the Servicenow Implementation Specialist – IT Service Management (CIS-ITSM) Mock Test, to prepare for the test. Analyzing your answers will help you find areas where you need to focus your efforts and will also reveal whether you are on track to meet the exam objectives.
