Certification of Capability in Business Analysis (CCBA) Sample Questions

The CCBA: Certification of Capability in Business Analysis covers the fundamental skill sets required of business analyst professionals, as defined by the International Institute of Business Analysis (IIBA®) and others. The Capability in Business Analysis certificate is appropriate for candidates with 2 to 3 years of experience working as business analysis practitioners, as it helps to recognize their ability to take on larger and/or more complex project responsibilities.

With an average entry-level salary of $67,000 per year, business analytics is a lucrative role in the IT industry. According to PayScale, the average annual salary of Capability in Business Analysis ranges from $48,000 to $100,000. Furthermore, passing this exam demonstrates your professional commitment and ensures greater growth.

Advanced Sample Questions

What is the primary goal of a business analyst?

• A) To develop software
• B) To make a profit
• C) To understand and shape business requirements
• D) To automate business processes

Answer: C) To understand and shape business requirements

Explanation: The primary goal of a business analyst is to understand and analyze the business requirements and to shape the requirements into a feasible solution that meets the business needs.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the purpose of a Business Case?

A) To justify the need for a project

B) To provide the project schedule

C) To provide the technical design for a project

D) To provide a detailed financial analysis of a project

Answer: A) To justify the need for a project

Explanation: A Business Case is a document that provides a justification for a proposed project by explaining the problem that the project will solve, its benefits, and the costs involved. It helps to justify the need for the project to stakeholders and decision-makers.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the difference between a Business Requirements Document (BRD) and a System Requirements Specification (SRS)?

• A) A BRD is focused on business needs, while an SRS is focused on technical requirements
• B) A BRD is focused on project management, while an SRS is focused on software development
• C) A BRD is focused on software development, while an SRS is focused on business needs
• D) A BRD is focused on end-user needs, while an SRS is focused on system requirements

Answer: A) A BRD is focused on business needs, while an SRS is focused on technical requirements

Explanation: A Business Requirements Document (BRD) defines the business requirements for a project and outlines how the project will meet the business needs. A System Requirements Specification (SRS) defines the technical requirements for the project, including the software and hardware requirements.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the purpose of the Business Process Model and Notation (BPMN)?

• A) To model business processes
• B) To model system requirements
• C) To model software development
• D) To model end-user requirements

Answer: A) To model business processes

Explanation: BPMN is a graphical notation used to model business processes. It provides a standard way of representing business processes, making it easier for stakeholders to understand and communicate their requirements.

What is the purpose of the SWOT analysis?

• A) To evaluate the strengths, weaknesses, opportunities, and threats of a business
• B) To evaluate the strengths, weaknesses, opportunities, and threats of a project
• C) To evaluate the strengths, weaknesses, opportunities, and threats of a software system
• D) To evaluate the strengths, weaknesses, opportunities, and threats of an end-user

Answer: A) To evaluate the strengths, weaknesses, opportunities, and threats of a business

Explanation: A SWOT analysis is a tool used to evaluate the internal and external factors that can impact a business. It looks at the strengths, weaknesses, opportunities, and threats of the business to help identify areas for improvement and potential risks.

What is the primary role of a business analyst in the project management process?

• A) To lead the project team
• B) To develop software
• C) To manage the project budget
• D) To understand and translate business requirements into project deliverables

Answer: D) To understand and translate business requirements into project deliverables

Explanation: The primary role of a business analyst in the project management process is to understand and analyze the business requirements and to translate them into project deliverables. This includes creating project plans, defining requirements, and ensuring that the project meets the business needs.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the purpose of the requirement traceability matrix?

• A) To trace the development of project requirements
• B) To trace the development of software code
• C) To trace the development of project budget
• D) To trace the development of project schedule

Answer: A) To trace the development of project requirements

Explanation: A requirement traceability matrix is a tool used to track the development of project requirements. It links requirements to the design, development, and testing phases of a project to ensure that all requirements are being met.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the difference between a functional requirement and a non-functional requirement?

• A) A functional requirement describes what a system should do, while a non-functional requirement describes how a system should do it
• B) A functional requirement describes how a system should do it, while a non-functional requirement describes what a system should do
• C) A functional requirement describes the inputs of a system, while a non-functional requirement describes the outputs of a system
• D) A functional requirement describes the outputs of a system, while a non-functional requirement describes the inputs of a system

Answer: A) A functional requirement describes what a system should do, while a non-functional requirement describes how a system should do it

Explanation: A functional requirement describes what a system should do and what business needs it should meet. A non-functional requirement describes how a system should do it and what constraints it must adhere to, such as performance, security, and reliability requirements.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the purpose of the Use Case?

• A) To describe the interactions between a system and its users
• B) To describe the internal workings of a system
• C) To describe the business requirements of a system
• D) To describe the technical design of a system

Answer: A) To describe the interactions between a system and its users

Explanation: A Use Case is a description of the interactions between a system and its users. It provides a detailed and organized representation of the steps that a user will take to complete a task and how the system will respond to those steps.

Reference: https://www.iiba.org/what-is-business-analysis/

What is the purpose of the stakeholder analysis?

• A) To identify and prioritize stakeholders
• B) To identify and prioritize business requirements
• C) To identify and prioritize software requirements
• D) To identify and prioritize project deliverables

Answer: A) To identify and prioritize stakeholders

Explanation: A stakeholder analysis is a process used to identify the stakeholders involved in a project and to prioritize their needs and interests. This analysis is used to ensure that the project meets the needs and expectations of all relevant stakeholders, and to make decisions about which stakeholders to engage with and how to engage with them.

Reference: https://www.iiba.org/what-is-business-analysis/

Basic Sample Questions

Question 1

You are currently putting together an activity list for an organization-wide initiative. Which of the following characteristics must not be assigned to each task on your task list?

• A. Procurement requirements
• B. The level of risk
• C. One-of-a-kind number
• D. Responsibilities and roles

Correct Answer – B, Each task in the task list should have a unique number to identify it, as well as a description of what the task is.

Question 2

Shelly is the business analyst for her company, and she is reviewing the business requirements with Thomas. They are debating the identified requirements, how the requirements will be implemented, and the solution’s long-term viability. Thomas is concerned that the identified requirements may not correspond to the organization’s desired future state. In this scenario, what business analysis task is Shelly NOT facilitating?

• A. Definition of acceptance evaluation criteria
• B. Quality assurance of requirements
• C. Verify requirements
• D. Management of Stakeholders

Correct Answer – B is not correct. There is no such thing as requirements quality assurance in business analysis. Shelly and Thomas are in charge of validating the requirements. This task assists in ensuring that the requirements map to the business goals and objectives, resolving the issue, and predicting the requirements’ longevity to meet business needs. to be aware that the task has been completed requirements.

Question 3

Which of the following approaches to business analysis work is NOT documented? Each correct response represents an entire solution.

• A. Deming’s Quality Circle
• B. Lean
• C. Six Sigma
• D. Waterfall method

Correct Answer – A is not correct. Deming’s Quality Circle encapsulates the quality management process of planning, doing, checking, and acting. This is not a business analysis strategy. For business analysis approaches, the waterfall approach, lean, and Six Sigma are all viable options.

Question 4

You are the business analyst for your organization, and you are collaborating with stakeholders to prioritize requirements. The stakeholders are concerned about the financial consequences of the requirements if some of them fail during implementation. You want to rank the stakeholders’ risk tolerance based on their comments about the solution and the requirements. Except for one, which of the following are the three risk tolerance categories associated with stakeholders?

• A. Objectivity
• B. Reduction
• C. Taking risks
• D. Aversion to risk

Correct Answer – B, Mitigation is a risk response that seeks to reduce the probability and/or impact of a risk. It is not one of the three risk tolerance categories.

Question 5

Tracy works as a business analyst for her company, and she has gathered and identified the requirements for the solution scope. What does Tracy need to do before she can start managing the requirements? Select the best answer.

• A. Tracy must decompose the requirements in the work breakdown structure.
• B. Tracy must create a cost-benefit analysis of each requirement to manage the benefits first.
• C. Tracy must identify roles, responsibilities, and requirement owners in order to fully manage the requirements.
• D. Tracy must communicate the requirements to the stakeholders in order to obtain their approval and consent.

Correct Answer – A is not correct. Tracy should obtain approval from the stakeholders before decomposing the requirements. Before requirements can be managed, they must be communicated. Before managing the requirements, Tracy must communicate them to the stakeholders and obtain their consent and approval.

Question 6

Ben works as a business analyst for his company. Ben is currently working on a solution to improve the performance of a laser printer. He disassembled the laser printer, identified each component, and documented the function of each component. In this scenario, what kind of requirements organization is Ben performing?

• A. Decomposition of functions
• B. Process simulation
• C. Modeling of scope
• D. Modeling of data

Correct Answer – D is not correct. The concepts and relationships relevant to the solution or business domain are described by data modeling. Ben is completing the functional decomposition technique for the requirements organization process. Each component in the printer may have its own set of requirements, with the ultimate goal of the requirements being the improved printer to be manufactured in the future. It enables requirements to be organized around relevant processes. Sub-processes, inputs, and outputs are also considered to be part of a process.

Question 7

You are the organization’s business analyst, and you collaborate with Fran on business analysis processes. Fran is a stakeholder who wants to make sure your business analysis approach and activities are in sync with the project activities. Fran is which of the following types of business analysis stakeholders?

• A. Supervisor
• B. Project supervisor
• C. Sponsorship
• D. Subject matter expert in the domain

Correct Answer – D is not correct. The domain subject matter expert is someone who is well-versed in the project’s objectives. Fran is in charge of the project. The project manager must ensure that the business analysis approach is consistent with the rest of the project’s activities.

Question 8

You are a business analyst for your company, and you work with Mary. If you are already the business analyst for your organization, Mary wants to know what you need to finish the process of planning the business analysis approach. Which of the following statements about the plan business analysis approach is correct?

• A. The plan business analysis approach specifies the budget required for requirements elicitation.
• B. The plan business analysis approach is required to select a business analysis approach.
• C. The plan business analysis approach describes the processes that the business analyst will or will not perform based on the available time and budget.
• D. The business analysis plan approach specifies the amount of time required for the business analysis.

Correct Answer – B, The plan business analysis approach is required to select a business analysis approach. This method aids in determining the following:
Which stakeholders must be consulted before making a decision?
Who will be consulted and informed about the approach?
What is the justification for using it?

Question 9

You are the project manager for a large software development project. There are several issues that must be resolved by specific dates or the project will be stalled. What method can you use to track requirements problems?

• A. Problem tracking
• B. RTM
• C. Troubleshooting
• D. Outlining

Correct Answer – D is not correct. Baselining requirements do not track problems, but rather create a standard set of requirements against which deliverables can be compared. The method you’ll employ is simply problem tracking. This technique enables the business analyst to manage any issues identified by stakeholders within requirements and ensure that those issues are resolved.
Problem tracking enables the business analyst to manage any issues identified by stakeholders within requirements and ensure that those issues are resolved. It offers a systematic approach to tracking, managing, and resolving defects, issues, problems, and risks during business analysis activities. To ensure success, issues must be managed so that they can be resolved in a timely manner. against.

Question 10

Which of the following statements about changing requirements in a change-driven approach to business analysis and requirements management is most accurate?

• A. change control system with a change control board is required for change-driven approaches.
• B. Change-driven approaches employ a change management system only for approved changes.
• C. Change-driven approaches do not employ a formal change management process.
• D. Change control processes drive change-driven approaches.

Correct Answer – A is not correct. A change control board is not typically used in change-driven approaches. Change-driven approaches do not typically employ a formal change control process because requirements are prioritized and selected for implementation at the start of each iteration and no changes to the requirements are made during the iteration process.

Question 11

Which aspect of the capability gap assessment process best describes gathering as much enterprise architecture information as possible about the current state of the organization and the areas affected by the business need?

• A. Assessment of current capabilities
• B. Assessment of current organizational needs
• C. Evaluation of enterprise architecture
• D. Baseline snapshot

Correct Answer – The letter C is incorrect. Because this is not a valid assessment type, this option is invalid. Current capability analysis is a method of determining the gaps in an organization’s capabilities. This process examines the process and assists in determining what capabilities are currently available and how large the gap may be.

Question 12

Beth is the business analyst for her company, and she wants to ensure that she and her team follow the proper enterprise analysis procedures. What document can serve as the governance framework for enterprise analysis efforts?

• A. Assets of organizational processes
• B. Environmental aspects of business
• C. Business analysis plans
• D. Project scope

Correct Answer – A is not correct. The rules and procedures for implementing documents, templates, and guidelines are organizational process assets. The governance or rules and procedures that Beth should follow as the business analyst for her organization are defined in business analysis plans.

Question 13

Henry and Fred are sharing business analysis responsibilities for the implementation of new software. Henry, the business analyst, advises Fred to take the current productivity measurement and then measure again after the solution has been implemented. This approach to benchmarking will enable Henry and Fred to see the true impact of the solution on the business need. What is the name given to this measurement?

• A. Post-implementation consideration
• B. Profitability
• C. Key performance indicators
• D. S-Curve

Correct Answer – D is not correct. In a typical business analysis activity or project, the S-curve describes the direction of elements over time, such as time and cost. Key performance indicators are the measurements. It is a method for determining how well the solution has affected the organization.

Question 14

Kendra works as a business analyst for her company. She is discussing the current requirements with the project manager and the project sponsor. Kendra believes it is critical for the project manager to start with the requirements that pose the most risk. Is this a wise decision?

• A. No, the project manager and team should prioritize the requirements with the lowest risk.
• B. Yes, if the project fails due to the risky requirements, the organization will suffer little loss because it has not invested much time or money in the project.
• C. No, the project manager and team should prioritize the requirements that pose the greatest risk.
• D. Yes, this enables the project manager to complete the risky work as soon as possible.

Correct Answer – A is not correct. It is not a good idea to start with the lowest risk requirements. It’s often best to start with the most risky requirements in a project. If the project fails due to the risky requirements, the organization will suffer little loss because it has not invested much time or money in the project.

Question 15

A business analyst is researching the cost of the project in relation to the projected income once the project is completed. What financial valuation technique can the business analyst use to determine the project’s breakeven point?

• A. Repayment period
• B. Annualized rate of return
• C. Benefit-cost analysis
• D. Cash flow discounting

Correct Answer – B is not correct. The average rate of return describes the rate of return generated by the project. The payback period quantifies the time required for the project to exist and generate revenue in order to recoup its initial investment. The management horizon or the breakeven point are other terms for the payback period.

Question 16

After completing the elicitation process, a business analyst will generate four outputs. Which of the following is an elicitation process output?

• A. Plan for managing requirements
• B. Identifying Resources
• C. Concerns of Stakeholders
• D. Scope of the Solution

Correct Answer – C

Question 17

When using a change-driven approach, the business analyst may compile a preliminary list of high-level requirements for the initiative. What is another name for this high-level requirements list?

• A. Planning requirements
• B. The project’s scope
• C. Product range
• D. Foundational requirements

Correct Answer – B is not correct. The project scope defines all of the work required to meet the project’s requirements. In a change-driven approach, requirements envisioning is the initial high-level listing of requirements.

Question 18

As a business analyst, you may be asked to define the scope of work and develop project estimates. Which of the following is a useful tool for this activity?

• A. Asset of the organizational process
• B. WBS
• C. Project management strategy
• D. Pareto diagram

Correct Answer – The letter C is incorrect. In some cases, the project management plan may be useful, but for this question, the best answer is WBS. The work breakdown structure (WBS) is a tool for defining the scope of work and developing estimates. This tool creates a work hierarchy by breaking down the project scope into smaller and smaller pieces. WBS is capable of the following tasks:
It is possible to divide the project into iterations, releases, or phases.

It has the ability to divide deliverables into work packages.

It may deconstruct activities into smaller tasks.

by a line graph displaying the cumulative totals of each category from left to right. The chart is named after Vilfredo Pareto, and Joseph M. Juran and Kaoru Ishikawa popularized its use in quality assurance. They require specific deliverables, and the lessons learned from business analysis activities can be used to develop business analysis plans.

Question 19

You are the project manager for your company’s NGQQ Project. A stakeholder register will be created to assist you in communicating project status to your stakeholders. Except for one, all of the following information should be included in the stakeholder register.

• A. Information on the major requirements, expectations, and potential influence of stakeholders
• B. Stakeholder management plan
• C. Stakeholder role classification in the project
• D. Information on each stakeholder’s identification

Correct Answer – D is not correct. The identification of stakeholders should be included in the stakeholder register. The stakeholder management strategy is typically not included in the stakeholder registry because it may contain sensitive information that should not be shared with project team members or other individuals who may have access to the stakeholder registry. The stakeholder register is a project management document that contains a list of the project’s stakeholders. It evaluates their involvement in the project and identifies the role they play in the organization. The information in this document can be very insightful, but it is only intended for limited exchange. It also includes pertinent information about the stakeholders, such as their needs, expectations, and impact on the project.

Question 20

According to ‘A Guide to the Business Analysis Body of Knowledge,’ the entity-relationship diagram and what other models are the two most common data models.

• A. Classification model
• B. Diagram of the project’s network
• C. Data flow diagram
• D. WBS

Correct Answer – D is not correct. The work breakdown structure (WBS) is not a data model, but rather a breakdown of the project scope. The class model is commonly used in object-oriented development, whereas the entity-relationship diagram is used in relational databases.