C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111
By passing the “C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111” exam, the candidate may demonstrate that they have a solid understanding of SAP Service Cloud project execution. This certification demonstrates that the applicant possesses the fundamental knowledge necessary for an application consultant and is competent to use the related prerequisite abilities practically while working on a project under the guidance of an experienced consultant.
Certification Validation
The certificate you receive after completing this test is valid for five years.
Exam Registration
You can take the following actions to register for the exam:
- Click View SAP Global Certification on the official SAP Global Certification website.
- The SAP certification list will be sent to you. Then you must select the C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111.
- Click on it, log in, or create an account if you don’t already have one.
- Complete the registration by following the prompts.
- Make the payment after choosing the date and timings.
Exam Retake Policy
It is possible to retake the SAP worldwide certification exam three times. Any applicant who still fails the exam after three attempts must re-register for the upcoming exam release. The candidate won’t be able to retake the exam until the following edition, which will be within a year, is issued if they still don’t pass the subsequent release after three tries.
Exam Cancellation Policy
In the “Exam Appointments/ Upcoming Appointments” area of the Certification Hub, any candidate may postpone or cancel an exam by utilising the calendar icon. At least 24 hours before the scheduled appointment date and time, the candidate must postpone or cancel the exam.
Re-certification Policy
The two most current solution releases are compatible with the SAP Global Certifications. A candidate must complete delta keep current examinations each time a newer version of a solution is released in order to maintain the SAP Global Certification for any particular SAP solution.
Course Outline
The C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111 covers the following topics:
Service Objects> 12%
- Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets.
Service Elements and Notification 8% – 12%
- Setup Service Levels, Categories and define Work Distribution rules for Service Process. Set up a notification process and configure conditions and actions for workflows.
Personalization and Extensibility 8% – 12%
- Identify how to use personalization and extensibility, including mashups and custom business objects.
Reporting 8% – 12%
- Leverage MS Excel with SAP Cloud for Customer reports, and identify different components of custom reports and interactive dashboards.
Basic Setup Settings 8% – 12%
- Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.
Data Management 8% – 12%
- Use data migration templates, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
Service Business Process 8% – 12%
- Identify the different Service Processes and their capabilities. Explain Time Recording and Fulfillment in Service Tickets.
Communication Channel and Knowledge Base 8% – 12%
- Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud.
Maintenance Plan< 8%
- Explain the Maintenance Plan & its usage in Service Tickets.
User Management< 8%
- Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions.
Contracts and Ticket Hierarchy< 8%
- Explain Contracts & Case Management in Service Tickets.
For more information, click on C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111 FAQ.
Preparation Guide: C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111
It’s time to start preparing now that you’ve reviewed every section of the exam. With the help of our thorough study guide and sector-leading learning resources, it’s time to get ready for the C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111.
Get Familiar with the Exam Objectives
You can get a better idea of what the course will cover by consulting the course overview. You will also learn what tasks you will be expected to do and time management techniques. Additionally, it’s crucial that you frequently check the course website throughout the programme to stay updated on any changes that might be made. The following is a list of the domains covered in the C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111 exam:
- Service Objects> 12%
- Service Elements and Notification8% – 12%
- Personalization and Extensibility8% – 12%
- Reporting8% – 12%
- Basic Setup Settings8% – 12%
- Data Management8% – 12%
- Service Business Process8% – 12%
- Communication Channel and Knowledge Base8% – 12%
- Maintenance Plan< 8%
- User Management< 8%
- Contracts and Ticket Hierarchy< 8%
SAP Training and Online & Offline Classes
For its certification, SAP provides both offline and online training alternatives. You can register to get access to the SAP Learning Hub and suggestions for classroom instruction from the SAP-authorised training centre. There are many websites that offer classroom instruction for the exam, both online and offline, or in person. To find time for individual study in addition to your lessons, you must put in more effort than normal.
SAP E-Academy
You can receive training on SAP solutions and get ready for SAP certification examinations with SAP E-Academy. Candidates can get help from the SAP training system desk support with learning, practising, and watching demonstrations of the concepts required for certification. Instead of using online course manuals, you can engage in instructor-led sessions or web conferences.
Join Study Groups
Joining study groups is a great method to fully commit to the certification exam you’re applying for. These organisations will also assist you in keeping up with any exam updates or recent modifications. These clubs also include both amateurs and professionals. You may speak about the exam or pose any related questions without fear of rebuke. You can also start a conversation here about any problem or query relating to the exam. Further, you will receive the best response to your question if you follow these steps.
Start Practicing with Testpreptraining
A person becomes flawless with practice. In actuality, practice will aid you in identifying the areas of your preparation that want improvement. Once you’ve finished your coursework, you should practise with some example examinations and papers. You can assess yourself better and feel more confident on exam day as a result. The emergence of practice exams has only strengthened its altruistic nature. They are regarded as one of the most effective study aids. As a result, you are strongly advised to take as many practice exams as you can. You can now start your test preparation training.
