MONITORING & REPORTING

Goals for monitoring, are

• Provide information on health of running services
• Recording data for issue diagnosis
• predictive alerting for a potential outage
• Develop, apply and verify successful mitigation
• Provide data for trending activities
• Building permanent fixes
• reconfiguring and monitoring

Monitoring metrics

• Detection Time – Defined as time (in minutes) taken to detect and report an anomaly
• Monitoring Misses – outages, not detected
• Noise – Monitoring events qualified as an incident and later closed as noise