Identify Resources Available for AWS Billing Support
- AWS Knowledge Center gives answers to questions about your bill.
- Customers have access to account and billing support free of charge.
- Personalized technical support requires a support plan.
- Use AWS Cost Calculator to estimate monthly bill.
- Trusted Advisor helps with reducing costs, by suggesting changes to your existing infrastructure.
AWS Billing Support – Contacting AWS Support
- Sign in and navigate to the AWS Support Center. If prompted, type the email address and password for your account.
- Choose Open a new case.
- On the Open a new case page, select Account and Billing Support and fill in the required fields on the form.
- After you complete the form, you can choose Web for an email response, or Phone to request a telephone call from an AWS Support representative.
- Instant messaging support is not available for billing inquiries.
![identify resources available for billing support](https://www.testpreptraining.com/tutorial/wp-content/uploads/2019/07/identify-resources-available-for-billing-support.jpg)
AWS Billing Support – Support Concierge
- It is a billing and account expert, providing quick and efficient analysis and assistance.
- Included as part of the Enterprise Support plan,
- Addresses all non-technical billing and account level inquiries
- A primary contact to help manage AWS billing and account-level services
- Proactive guidance and best practices for billing allocation, consolidation of accounts, and root-level account security
- Direct access to a billing advocate for payment inquiries, cost reports, service limits, and bulk purchases
Link for free practice test – https://www.testpreptraining.com/aws-certified-cloud-practitioner-free-practice-test
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