AHLEI-Certified Hotel Administrator (CHA) Sample Questions
In AHLEI-Certified Hotel Administrator (CHA) , general managers and hospitality executives give the initiative to each level of a hospitality operation. They lay out the vision and lead their staff in executing it. Their commitment to the hospitality industry is clear in the manner they search out proceeding with training, deal with their employees, and guarantee the monetary progress of the property. The Certified Hotel Administrator is a prestigious certification that perceives these leadership and managerial abilities.
1.) The term informal dress is equivalent to:
A. Your Option
B. Casuals Only
C. Business Attire
D. Black Tie Optional
Right Answer: A
2.) A public region in an inn that fills in as an entry or a waiting area is usually called:
A. reception area
B. entrance hall
C. hall
D. lobby
Right Answer: B
3.) Luggage that is labeled for extraordinary taking care of is:
A. Marked VIP
B. VIP Tag
C. Tracked VIP
D. Hot Tag VIP
Right Answer: A
4.) A retractable bed that is incorporated into the wall is called:
A. James bed
B. Johnson bed
C. Steven bed
D. Murphy Bed
Right Answer: D
5.) A hotel that is situated in the midtown region of a huge city and is typically near shopping places and different focal points is known as:
A. Metropolitan hotel
B. Cosmopolitan hotel
C. Urbane hotel
Right Answer: C
6.) At the point when food sources are ready by the table side, and a collected plate is served by the orderly it is called:
A. room service
B. cafeteria service
C. can service
Right Answer: A
7.) A list of all guides given by the gathering chief that contains subtleties on room prerequisites, exceptional visitors, installment strategies, and so on is known as a list.
A. manager’s
B. housing
C. report
D. overview
Right Answer: B
8.) Despite the fact that classifications might fluctuate from one country to another, a few terms of orders are common. Which of the accompanying terms are utilized for classifying a hotel?
A. first class
B. deluxe/luxury
C. economy/budget
D. superior
E. standard
Right Answer: C
9.) A hotel employee who is liable for directing the work done by staff whose primary obligation is to carry luggage, get things done, and so on, is called:
A. Bell Caption
B. Major
C. Receptionist
D. Concierge
Right Answer: D
10.) The chance for the gathering supervisor to test a menu ahead of the occasion is called:
A. Chefs table
B. Chefs test
C. Chefs choice
D. Chefs option
Right Answer: B
11.) A room that has a porch or a balcony overlooking a garden or water is named as:
A. Suite
B. Deluxe room
C. Lanai
D. view room
Right Answer: B
12.) What is implied by the expression “American Service”?
A. Food is pre-put in the kitchen and served by an attendant
B. Complimentary products like bathrobes, fruits, and so forth are provided
C. One hour of grace period is permitted to the visitors after the check-out time
Right Answer: B
13.) The installment that is ensured by a travel agency for any package reserved inside the cancellation of the period is called:
A. Book-on Payment
B. Advance booking
C. Payment on-booking
D. Agency booking
Right Answer: D
14.) _____ service handles booking rooms for meetings utilizing different hotel facilities.
A. Agency
B. Housing
C. Travel
D. Staying
Right Answer: B
15.) An ornamental branched holder for more than one candle is called:
A. Branched holder
B. Candle stand
C. Arched candle stand
D. Candelabra
Right Answer: B
