ACP-120: Jira Administrator for Cloud Certification

By earning the Jira Administrator for Cloud (ACP-120) certification, you can develop the skills required to configure, manage, and support Jira Cloud to support all types of development and business teams. By earning this certification, you will be able to showcase your expertise in the following fields:

interpretation and translation of the business requirements into product configurations
features specific to Jira for Cloud
ins-and-outs of workflows, automation, security, permissions, field, and screen customization, and system settings available through the user interface
Administrative choices affecting Jira’s security, scalability, and day-to-day manageability
leveraging Atlassian resources and community for implementing best practices within Jira

Exam Details

Exam Name Jira Administrator for Cloud Certification Certification	Exam Code ACP-100
Exam Duration 180 mins	Number of Questions Up to 75 Questions
Pass Score 64%	Exam Fee USD $249 + tax

Who Should Attend & Suggested Prerequisites

You must have 1-2 years of experience administering Jira Cloud.
Expertise in workflows, security, permissions, project schemes, and system settings available through the user interface.
Understanding of the features specific to Jira Cloud.
Knowledge of the administrative choices affecting Jira’s scalability and day-to-day manageability.
You must be able to leverage Atlassian resources and the community for implementing the best practices within Jira.

Recommended Prior training and Experience

It is recommended that you should have at least 1 year of experience in administering Jira Cloud before taking this exam, according to Atlassian University.

Certification validity period

The ACP-120: Jira Administrator for Cloud Certification is valid for 24 months.

For More Details See: ACP-120: Jira Administrator for Cloud Certification FAQ

Course Outline

The ACP-120: Jira Administrator for Cloud Certification exam covers the following topics:

User Features (10-15%)

Translate business requirements into appropriate JQL queries
Manage shared filters and dashboards and identify the outcome of filter subscription configurations
Describe the results and implications of a bulk change operation

Configuring Global Settings and User Communications (5-10%)

Modify Jira general configuration settings according to requirements (look and feel options, default language, user default settings, system dashboard)
Given a scenario, determine changes to attachment options, issue links, and time tracking
Product and Project Access and Permissions (30-35% of the exam)
Demonstrate understanding of Jira Cloud user management
Determine appropriate administrator privileges
Configure product access, groups, roles, project, and global permissions
Troubleshoot product access, groups, roles, project, and global permissions
Determine the impact of removing or suspending user access and deleting groups
Recognize the impacts of changes and configurations available to Jira’s user default settings and personal settings
Configure and troubleshoot issue-level security

General Project Configuration (10-15%)

Describe how to manage general project configurations (e.g. project details, project sidebar)
Determine project configuration based on business requirements (modifying an existing project, creating a project from shared configurations or a project template)
Describe how versions are managed in Jira
Determine how to create and configure project components and auto-assignment
Describe the features of a team-managed project
Given requirements determine whether to use a company-managed or team-managed project

Issue Types, Fields, and Screens (15-20%)

Implement changes to statuses, resolutions, priorities, translations, issue types and sub-tasks
For company-managed projects, identify the appropriate issue type configurations to satisfy business requirements
Determine the impacts of modifying or moving active issue types and schemes
For company-managed projects, determine the correct configuration of a field, considering field context, field configuration (scheme), and screens (schemes)
For company-managed projects, troubleshoot the correct configuration of a field, considering field context, field configuration (scheme), and screens (schemes)

Workflows and Automation (5-10%)

Determine an appropriate workflow configuration for company-managed projects
Troubleshoot workflow configurations
Configure and troubleshoot automation rules

Notifications and Email (5-10%)

Given business requirements, recommend the appropriate project notifications including events
Troubleshoot issues with notifications including events
Identify and troubleshoot the configuration of an incoming mail handler

Administering and Extending Jira (5-10%)

Demonstrate how to appropriately configure issue collectors
Describe methods for backing up and restoring content

Preparation Guide for ACP-120: Jira Administrator for Cloud Certification Exam

ACP-120 Jira Administrator for Cloud Certification Study guide

Official Exam Prep Course

The Jira Administration for Cloud (ACP-120) Certification Prep Course, compiles the exam review by the experts who wrote the exam, including the exam topics and subtopics. In the course, best practices are discussed and examples are provided. As a result, you will be able to identify your knowledge gaps and create a study plan that addresses them.

Skillbuilder courses

You will be able to learn more about the product’s features and topics by using the Skill builders. A test will be given to assess your knowledge of Atlassian products. Using these Skillbuilders, you can fill any gaps you might have in firsthand experience in the following areas:

More resources

Some other resources provided by Atlassian University are:

Evaluate your preparation with Practice Tests

In order to prepare for an exam well, it is imperative to practice before taking the exam. Knowing your weaknesses and preparing accordingly can help you identify the questions of that particular field. It will be highly beneficial for you before the test by improving your score and prepping you for the tricky sections. Take a free practice test on Jira Administration for Cloud (ACP-120) now!