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ServiceNow CIS-Discovery Sample Questions

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ServiceNow CIS-Discovery Sample Questions

Advanced Sample Questions

What is the primary purpose of ServiceNow Discovery?

  • a. To automatically discover and identify all the hardware and software assets in your environment.
  • b. To manage the lifecycle of IT assets from procurement to disposal.
  • c. To create and maintain a knowledge base of IT assets and related information.

Answer: a.

Explanation: The primary purpose of ServiceNow Discovery is to automatically discover and identify all the hardware and software assets in your environment. It uses a range of methods, including IP probes, network scanning, and SNMP discovery, to gather information about the IT infrastructure.

What is the difference between ServiceNow Discovery and Service Mapping?

  • a. Discovery focuses on discovering hardware and software assets, while Service Mapping focuses on mapping the relationships between those assets.
  • b. Service Mapping focuses on discovering hardware and software assets, while Discovery focuses on mapping the relationships between those assets.
  • c. Discovery and Service Mapping are the same thing.

Answer: a.

Explanation: Discovery focuses on discovering hardware and software assets, while Service Mapping focuses on mapping the relationships between those assets. Service Mapping uses data collected by Discovery to create a service map that shows how IT services and components are connected.

What is a MID Server in ServiceNow Discovery?

  • a. A web service that provides integration with other applications and data sources.
  • b. An agent that runs on a remote server to gather information about the IT infrastructure.
  • c. A database that stores information about IT assets and relationships.

Answer: b.

Explanation: A MID Server is an agent that runs on a remote server to gather information about the IT infrastructure. It communicates with the ServiceNow instance to upload the data it collects, allowing Discovery and Service Mapping to build a comprehensive view of the IT environment.

What is the purpose of a Probe in ServiceNow Discovery?

  • a. To collect information about specific types of IT assets, such as virtual machines or network devices.
  • b. To scan the network and identify IP addresses and open ports.
  • c. To upload data collected by the MID Server to the ServiceNow instance.

Answer: a. A

Explanation: Probe is a Discovery component that collects information about specific types of IT assets, such as virtual machines or network devices. Probes can be configured to collect different types of data, depending on the needs of the organization.

What is the ServiceNow CMDB?

  • a. A database that stores information about IT assets and relationships.
  • b. A web service that provides integration with other applications and data sources.
  • c. A reporting and analytics tool that provides insights into IT infrastructure.

Answer: a.

Explanation: The ServiceNow CMDB (Configuration Management Database) is a database that stores information about IT assets and relationships. It provides a single source of truth for IT asset data, allowing organizations to make informed decisions about their IT infrastructure.

What is a Discovery Schedule in ServiceNow?

  • a. A schedule that specifies when the Discovery and Service Mapping processes should run.
  • b. A schedule that specifies when the CMDB should be updated with the latest IT asset information.
  • c. A schedule that specifies when the MID Server should be restarted.

Answer: a.

Explanation: A Discovery Schedule in ServiceNow is a schedule that specifies when the Discovery and Service Mapping processes should run. Organizations can configure these schedules to run at regular intervals, ensuring that their CMDB is always up to date.

Which of the following is an example of a Discovery Probe?

  • a. SNMP Probe
  • b. Network Scan Probe
  • c. CMDB Probe

Answer: a.

Explanation: An SNMP Probe is an example of a Discovery Probe. It is used to collect information about network devices, such as switches and routers, using the Simple Network Management Protocol (SNMP).

What is the purpose of a Discovery Sensor in ServiceNow?

  • a. To identify the type of asset being discovered and choose the appropriate Discovery Probe.
  • b. To provide additional context about the asset being discovered, such as the location or owner.
  • c. To validate the accuracy of the asset information being collected by the Discovery Probe.

Answer: a.

Explanation: The purpose of a Discovery Sensor in ServiceNow is to identify the type of asset being discovered and choose the appropriate Discovery Probe. Sensors can be used to detect the presence of a particular software application, for example, and then use the appropriate Probe to collect information about that application.

Which of the following is a benefit of using Service Mapping in combination with Discovery?

  • a. Improved accuracy and completeness of IT asset data in the CMDB.
  • b. Reduced network traffic and improved performance of the Discovery and Service Mapping processes.
  • c. Increased security and compliance of the IT infrastructure.

Answer: a.

Explanation: One of the benefits of using Service Mapping in combination with Discovery is improved accuracy and completeness of IT asset data in the CMDB. Service Mapping uses data collected by Discovery to create a service map that shows how IT services and components are connected, providing a more comprehensive view of the IT infrastructure.

What is the purpose of a Discovery Schedule in ServiceNow?

  • a. To specify the time period during which a Discovery Probe will run.
  • b. To specify the time period during which the MID Server will collect data.
  • c. To specify the time period during which the Discovery and Service Mapping processes will run.

Answer: c.

Explanation: A Discovery Schedule in ServiceNow is used to specify the time period during which the Discovery and Service Mapping processes will run. This ensures that IT asset data in the CMDB is always up to date, allowing organizations to make informed decisions about their IT infrastructure.

Basic Sample Questions

Question 1 – In horizontal discovery patterns, which variables are automatically available by default? (Choose two.)
  • A. infrastructure_system
  • B. The CI Type on the Discovery Pattern form
  • C. windows_cmdb_ci
  • D. computer_system

Correct Answer: BD

Question 2 – What is the best description of the Discovery schedule of the type Configuration Item?
  • A. Compares the data from the scanned IP ranges with the data in the Configuration Item Database.
  • B. Lists only discovered IPv4 and IPv6 addresses.
  • C. Uploads to the CMDB all the information collected from the scanned IP ranges.
  • D. Adds records directly to the assets table.

Correct Answer: C 

Question 3 – What rights must be associated with the Service Account when installing MID Servers on Windows platforms?
  • A. Root
  • B. Domain Admin
  • C. MID Server User Role
  • D. Log on as a service
Question 4 – Which of the following options is required for Quick Discovery? (Choose two.)
  • A. MID Server
  • B. Discovery Schedule
  • C. PID
  • D. Target IP

Correct Answer: AD

Question 5 – What is required to use Debug from the Pattern Designer?
  • A. a proxy server
  • B. a discoverable CI
  • C. the admin role
  • D. Service Mapping installed

Correct Answer: B

Question 6 – Which ‘related list’ on the classifier decides which Horizontal Pattern probe will be executed?
  • A. Discovery Log
  • B. Classification Criteria
  • C. Pattern probes
  • D. Triggers probes

Correct Answer: D

Question 7 – Which of the following offers the best way to extend Discovery?
  • A. Orchestration, Classifiers, Discovery Patterns
  • B. Fingerprinting, Classifiers, Discovery Patterns
  • C. Orchestration, Classifiers, Probes & Sensors
  • D. Classifiers, Probes & Sensors, Discovery Patterns
  • E. Classifiers, Fingerprinting, Probes & Sensors

Correct Answer: D

Question 8 – Out of the following, which one is required for the SNMP Credentials?
  • A. write community strings
  • B. usernames
  • C. read community strings
  • D. port 135 access

Correct Answer: C

Question 9 – Which role must the MID Server’s user account have for it to interact with ServiceNow?
  • A. mid_server
  • B. discovery_admin
  • C. sm_mid
  • D. mid_discovery

 Correct Answer: A

Question 10 – In a horizontal pattern, what is the operation for changing the default credentials to another appropriate credential?
  • A. Change credentials
  • B. Change user
  • C. Alternate credentials
  • D. Alternate user

 Correct Answer: B

Question 11 – In what way are the options on the right navigation pane of an Automation Error Message categorized? (Choose two.)
  • A. SELECT ALL
  • B. SELECT ONE
  • C. ACTION ON SELECTED
  • D. ACTION ON ALL

Correct Answer: CD

Question 12 – What can be used in the Debug Identification Section in Debug Mode for infrastructure patterns? (Choose two.)
  • A. IP
  • B. AWS Endpoint
  • C. PID
  • D. Host Name

Correct Answer: AD

Question 13 – To determine which source can update a CI attribute from multiple CI data sources, which is the best choice?
  • A. Business Rules
  • B. Data Certification
  • C. Transform Maps
  • D. Reconciliation Rules

Correct Answer: D

Question 14 – Out of the following methods of deleting specific CIs, which one is not discovered in 30 days is:
  • A. Scheduled Job
  • B. UI Policy
  • C. Service Mapping
  • D. Data Policy

Correct Answer: A

Question 15 – In order to run Credential-less Discovery, which of the following must be installed on the MID Server?
  • A. Credential-less Extension
  • B. Nmap
  • C. Advanced IP Scanner
  • D. Defender

Correct Answer: B

Question 16 – Which of these choices can only be used for the Application Pattern Type? (Choose two.)
  • A. Run Order
  • B. Identification Section
  • C. CI Type
  • D. Operating System

Correct Answer: AD

Question 17 – Out of the following, which record types are contained by the CMDB? (Choose two.)
  • A. Model
  • B. Configuration Item (CI)
  • C. Asset
  • D. Relation Type

Correct Answer: BD

Question 18 – At what stage does the Extension section in a horizontal pattern execute?
  • A. As part of the post-sensor processing script
  • B. After the Identification sections
  • C. As part of the port scan
  • D. Before the Identification sections

Correct Answer: B

Question 19 – Out of the following options, what can be relationships for CMDB Health? (Choose three.)
  • A. Duplicate
  • B. Stale
  • C. Orphan
  • D. Required
  • E. Recommended

Correct Answer: ABC

Question 20 – Out of the following options, which one gives active discovery errors with a help link for each error?
  • A. Discovery Dashboard
  • B. IP Address Failure Report
  • C. Discovery Schedule
  • D. MID Server Dashboard

Correct Answer: A

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