Salesforce Strategy Designer

The Salesforce Strategy Designer certification combines the skills of a business strategist with those of an innovator, a designer, and a delivery specialist. Providing alignment and direction to a company’s strategy-level solutions toward desired business and user outcomes is the core of what Salesforce Strategy Designer candidates do. An ideal candidate will be able to combine tangible and intangible/relational work and focus on what matters most. 

What does a Salesforce Strategy Designer do?

Salesforce Strategy Designers can be a leader, makers, and advocates across product lifecycles and innovation cycles. As a result of their experience and skills, they are capable of bridging multiple disciplines necessary to execute successful strategic, design, and delivery projects. By leveraging the capabilities of a team and filling in gaps, a Salesforce Certified Strategy Designer can find out when to call on the expertise of experts. In addition to a detailed understanding of business and user goals, a Salesforce Certified Strategy Designer can connect people across organizations emotionally.

Exam Details

• Content: 60 multiple-choice questions 
• Time allotted to complete the exam: 105 minutes
• Passing score: 70%
• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.
• References: No hard copy or online materials may be referenced during the exam.
• Prerequisite: None

Required Experience

It is recommended that candidates have at least 3 years of experience as a strategy designer, or a similar role, as well as 1-2 years of experience with the Salesforce platform. In order to be a Salesforce Certified Strategy Designer, you must possess advanced facilitation and consultative skills, as well as project management experience of at least two years.

For More Details See: Salesforce Strategy Designer FAQs

Course Outline

The Salesforce Strategy Designer exam covers the following topics:

Value Design: 32%

• Given a customer scenario, create an effective challenge statement that pairs a business objective with a user problem, to frame the altitude and scope of a design project.
• Based on the challenge statement created, identify the metrics and signals that will define success.
• Given a customer scenario, evaluate how the internal dynamics of the organization might impact your recommendation on the right approach to solving the challenge statement.
• Given a scenario, explain how key external context for innovation might influence or impact the organization’s strategy.
• Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.
• Given a customer scenario, advocate for ethics and values for both users and the organization.

Tools and Artifacts: 23%

• Given a business need, connect user needs to high-level Salesforce capabilities.
• Given a customer scenario, determine the criteria for feasibility, desirability, and viability within a user experience.
  • Given a customer scenario, identify the best methods of co-creation to employ with customers and stakeholders.

Intangible Deliverables: 26%

• Given a scenario, craft a strategy to create alignment.
• Given evolving internal dynamics, identify the key relationships needed to solve the challenge statement.
• Given an audience description, identify the best presentation techniques for communicating a vision.
• Given a scenario, utilize the tools for productive cross-discipline collaboration.

Leveraging Adjacent Roles/Skills: 19%

• Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration.
• Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution.
• Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration.
• Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision.

Preparation Guide for Exam

You will find in this guide information about the recommended training and documentation for the Salesforce Strategy Designer exam. It will assist you in achieving a passing score by guiding you through the Salesforce Strategy Designer exam preparation process. Salesforce strongly recommends mixing experience in the field, in-person attendance, and self-study in order to maximize your chances of passing the Salesforce certification exam.

Download the official Exam Guide

You can find many resources available on the web to help you prepare for the test. However, choose the ones that will provide you with practice, a complete understanding of the topic, and credible content. Among the resources, you can use Salesforce official books, instructor-led classes, online courses, and the Salesforce Strategy Designer Exam Guide. The only way to get conceptual clarity is to combine all the resources with consistent practice.

Review the Exam Objectives

Prior to embarking on any journey, it’s essential to understand what you’re going into, and by reviewing the Salesforce Official Website’s exam objectives, you can do just that. This exam covers the following domains:

• Value Design: 32%
• Tools and Artifacts: 23%
• Intangible Deliverables: 26%
• Leveraging Adjacent Roles/Skills: 19%

Official Learning Paths.

You cover the ground in the shortest time possible by following these two paths through the trail. The module covers topics relevant to the exam, as well as real-life questions. A real-world question section links to resources and interactive flashcards are also provided. Before taking the exam, study these Trailmix and take into consideration what you’ve learned so far:

• Trailmix: Prepare for Your Strategy Designer Credential
• Module: Salesforce Strategy Designer Certification Prep

Join the Trailblazer Community

The Trailblazer Community lets you collaborate and study alongside other trailblazers. This community includes both experienced and skilled administrators and learners with little or no experience. The majority of exam-related problems can be resolved by joining such a community. Community interaction is very popular in these communities, and they usually keep up with new market developments and ideas. You can therefore benefit from joining this community in order to stay informed and get your questions answered by experienced members.

Evaluate yourself with Practice Tests

Making progress in the preparation for an exam is one of the greatest feelings in the world! That’s why Practice Tests are here to help you with that! They simulate a real exam environment, allowing you to better prepare for it. On top of that, they also teach time management skills which are vital in any job. So take a free test to become a Salesforce Strategy Designer now!