Salesforce B2B Solution Architect

The Salesforce B2B Solution Architect credential validates that a person can provide guidance to customers as well as combine guidance from different enterprise architecture viewpoints to create value for them, including:

Business: Provide businesses with multi-cloud solutions that differentiate the customer experience by guiding them on this journey
Delivery: Advocate for multi-cloud implementation considerations and best practices based on Salesforce Customer 360 vision and platform use cases to ensure successful outcomes
Technical: Determine which multi-cloud product features align with a company’s vision and goals to provide technical leadership

Intended Audience

Certification for Salesforce B2B Solution Architects is for individuals with expertise in designing and implementing multi-cloud business solutions that deliver value to clients. A specific and related understanding of select products is required to design, plan, and deliver business value, including B2B Commerce, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automate, Experience Cloud, Tableau CRM, and Mulesoft, to achieve four outcomes that form the foundation for multi-cloud experiences:

Modeling customers through their businesses, subsidiaries, and collective identities
Recognizing customers as a single unified customer view (i.e., identifying a single customer across all records)
Driving transactional data capabilities (sales, service, marketing, commerce) across a multi-cloud customer experience
Maintaining transactional data consistency and cardinality across a multi-cloud customer experience while maintaining a unified customer view

Prerequisites

Obtaining the Application Architect certification is a prerequisite to sitting for the B2B Solution Architect certification exam, which entails the following prerequisites:

Platform App Builder
Platform Developer I
Data Architecture and Management Designer
Sharing and Visibility Designer

Exam Details

Here are details about the Salesforce B2B Solution Architect exam:

Exam Name Salesforce B2B Solution Architect	Exam Code
Exam Duration 120 mins	Exam Format Multiple Choice and Multi-Response Questions
Exam Type Proctored exam or Online proctored	Number of Questions 60 Questions
Eligibility/Pre-Requisite As suggested
Exam Language English	Pass Score 58% and above

Recommended Experience

Salesforce B2B Solution Architects typically have 4-5 years of experience as Solution Architects and are knowledgeable about the following Salesforce products:

Bridging business needs and technical implementations to realize business value for the customer
Overseeing and steering requirements gathering conversations
Identifying the role of third-party systems within a customer’s processes and data needs
Translating solution architecture technical details to a business audience
Supporting the overall vision for business solution(s)
Informing customers and implementation teams about best practices and considerations
Driving customer experience solutions via prioritized use cases and confirmed customer success criteria
Creating a common language describing multi-cloud use cases and their successful implementation
Designing end-state solution architectures while providing the customer options and a phased approach to reach that end state
Guiding implementation teams through multi-cloud integration best practices and testing scenarios
Layering appropriate technology over the designed architecture
Participating in the delivery of the architected solution in order to oversee the implementation and revise or redirect plans as needed

For More Details See: Salesforce B2B Solution Architect FAQs

Course Outline

The Salesforce B2B Solution Architect exam covers the following topics:

Discovery and Customer Success: 25%

Given a scenario in which a customer wants a B2B multi-cloud solution, document and articulate the business needs, value, and vision of the customer to support their desired business outcomes
Given the identified business needs, vision, and current customer landscape, define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap
Given that a future blueprint architecture has been agreed upon, define the incremental steps necessary to reach the recommended future end state that supports business outcomes

Data Governance and Integration: 26%

Given a complex data architecture, define the data flows across systems, the methods, and techniques to connect systems, and the relationship each system has to the data it contains
Given the current architecture, define the strategy to migrate data, and synchronize data across systems to support a multi-cloud B2B solution.
Given existing customer personas and the defined business requirements, design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution.
Given customer expectations around data volumes, provide governance to satisfy business requirements

Design: 29%

Given information gathered during discovery, define the functional and technical solution, in line with Salesforce standards, keeping the business value and objectives in mind.
Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution.
Given a scenario, identify design options and their associated risks, assess their level of criticality, and recommend the solution that most accurately meets the specified functional and non-functional requirements
Given a scenario in which the design document is being shared, facilitate final acceptance from stakeholders by ensuring any concerns raised are adequately addressed
Given a defined future state B2B multi-cloud solution architecture alongside business requirements, choose the preferred method for integrating data across different clouds.

Delivery: 12%

When planning a B2B multi-cloud set of org(s) and environments, define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method
When planning the steps involved in delivering a customer’s business outcomes, ensure that there is a clear understanding of business requirements through to the given configuration
Given a scenario in which the designed solution is being implemented, provide the appropriate display of the capabilities of that solution to stakeholders (demos) that demonstrate continued alignment with the desired business outcomes and priorities

Operationalize the Solution: 8%

Given that a solution has been implemented, ensure that stakeholders are appropriately enabled to manage the solution moving forward (e.g., updating documentation, the center of excellence, and training)
Given a scenario in which a B2B multi-cloud solution has been implemented, determine how to improve the solution further to ensure business benefits are continuously realized
Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution

Preparation Guide for the Salesforce B2B Solution Architect Exam

In this guide, you will find information on how to prepare for the Salesforce B2B Solution Architect exam. It is intended to provide you with information about the target audience for the Salesforce B2B Solution Architect exam as well as recommended training and documentation. Salesforce recommends combining on-the-job experience, attending courses, and self-studying to maximize your chances of passing the Salesforce certification exam.

Salesforce B2B Solution Architect Study guide

Review the Exam Objectives

Prior to embarking on any journey, one must have a clear understanding of what he/she is getting into. The most important aspect of your preparation is reviewing each and every exam objective. To get a clear view, please go to the Salesforce Official Website, since it provides all information concerning the Salesforce B2B Solution Architect Exam. After you’ve gone through the basic exam details, it’s time to hit the exam guide. Following are the domains this exam covers:

Discovery and Customer Success: 25%
Data Governance and Integration: 26%
Design: 29%
Delivery: 12%
Operationalize the Solution: 8%

Download Exam Guide

Downloading the Exam Guide is the second most crucial step for preparing for the examination. It is therefore important to download the Course Outline, as it will aid you in preparing for the Salesforce B2B Solution Architect Exam.

Trailhead Modules

Throughout the following modules, you will gain a thorough understanding and preparation for B2B Commerce, Sales Cloud, Service Cloud, Salesforce Field Service, CRM Analytics, Mulesoft, and Marketing Cloud.

Join the Trailblazer Community

A trailblazer is a pioneer, an innovator, and a lifelong learner, and almost 80% of respondents report that their participation in their communities has enhanced productivity and 93% have improved their innovation. Upon joining the community, you’ll gain access to a variety of benefits, including skills training and the chance to connect with Trailblazers. You can ask questions and get answers from Trailblazers using the Trailhead modules and trailblazer knowledge.

Evaluate yourself with Practice Tests

The preparation is now complete, and you’re ready to put your knowledge to the test. The more practice tests you take, the more you will learn about your strengths and weaknesses. Furthermore, they teach you time management skills as well as confidence. Additionally, Practice Tests simulate the real exam environment, helping candidates prepare better.

Salesforce B2B Solution Architect Free Practice Tests