AHLEI-CHA: Certified Hotel Administrator Sample Questions
General managers and hotel executives take the initiative to each other even out of a friendliness activity in AHLEI-CHA: Certified Hotel Administrator. They set the direction and supervise the team as they carry it out. Their dedication to the friendliness industry is evident in the way they approach education, interact with their agents, and ensure the financial success of the property. A well-known certification that recognises this initiative and management skills is Certified Hotel Administrator.
Q1)The terms “informal dress” include:
- A. Your Option
- B. Casuals Only
- C. Business Attire
- D. Black Tie Optional
Correct Answer: A
Q2)A hotel’s lobby, also known as the entrance or waiting area, is a:
- A. reception area
- B. entrance hall
- C. lobby
- D. hall
Correct Answer: B
Q3)Baggage designated for special handling includes:
- A. Marked VIP
- B. VIP Tag
- C. Tracked VIP
- D. Hot Tag VIP
Correct Answer: A
Q4)The term for a retractable bed that is recessed into a wall is:
- A. James bed
- B. Johnson bed
- C. Steven bed
- D. Murphy Bed
Correct Answer: D
Q5)A hotel that is situated in a major city’s downtown and is typically near to shops and other attractions is referred to as:
- A. Metropolitan hotel
- B. Cosmopolitan hotel
- C. Urbane hotel
Correct Answer: C
Q6)Foods made at the table and served on an assembled dish by the waiter are referred to as:
- A. room service
- B. cafeteria service
- C. can service
Correct Answer: A
Q7)A list is a compilation of all the meeting manager’s guides that includes information on the needed accommodations, special visitors, preferred methods of payment, etc.
- A. manager’s
- B. housing
- C. report
- D. overview
Correct Answer: B
Q8)Despite the fact that categories may differ from one nation to another, some phrases are universal. Which of the following phrases would you use to describe a hotel in AHLEI-CHA: Certified Hotel Administrator?
- A. deluxe or luxury
- B. first class
- C. economy or budget
- D. superior
- E. standard
Correct Answer: C
Q9)A is the quantity of rooms reserved for a single group.
- A. hold
- B. tie
- C. group
- D. block
Correct Answer: B
Q10)A hotel employee whose primary duty is to oversee the work of staff members who carry luggage, perform errands, etc. is known as:
- A. Bell Caption
- B. Major
- C. Concierge
- D. Recepionist
Correct Answer: C
Q11)The chance for the meeting management to preview the food before the event is known as:
- A. Chefs test
- B. Chefs table
- C. Chefs option
- D. Chefs choice
Correct Answer: A
Q12)A room with a patio or balcony and views of a garden or body of water is known as:
- A. Suite
- B. Deluxe room
- C. Lanai
- D. view room
Correct Answer: B
Q13)What does the phrase “American Service” mean?
- A. Pre-prepared food is prepared in the kitchen and served by a staff member.
- B. Freebies like fruit baskets and bathrobes are offered.
- C. Guests are given one hour of grace time after check-out time.
Correct Answer: B
Q14)When a travel agent guarantees payment for a package reservation made within a cancellation period, the following terms are used:
- A. Book-on Payment
- B. Advance booking
- C. Payment-on-booking
- D. Agency-booking
Correct Answer: D
Q15)A decorative branch-shaped candle holder that holds multiple candles is known as:
- A. branched holder
- B. candle stand
- C. Arched candle stand
- D. Candelabera
Correct Answer: B
Q16) Name the service handles hotel room reservations for events held at various hotels.
- A. Agency
- B. Housing
- C. Travel
- D. Staying
Correct Answer: B
Q17)A list is a compilation of all the meeting manager’s guides that includes information on the needed accommodations, special visitors, preferred methods of payment, etc.
- A. manager’s
- B. housing
- C. report
- D. overview
Correct Answer: B
