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Microsoft (PL-200): Power Platform Functional Consultant Sample Questions

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Microsoft (PL-200): Power Platform Functional Consultant Sample Questions

Advanced Sample Questions

Which of the following is a key component of the Power Platform?

  • A. Power BI
  • B. PowerApps
  • C. Power Virtual Agents
  • D. All of the above

Answer: D. All of the above

Explanation: The Power Platform is made up of several key components, including Power BI for data visualization, PowerApps for building custom business applications, and Power Virtual Agents for creating intelligent chatbots. Together, these components form a powerful platform for digital transformation and process automation.

What is the purpose of the Common Data Service (CDS)?

  • A. To enable users to access Microsoft 365 services from any device.
  • B. To provide a unified API endpoint for accessing data from different Microsoft 365 services.
  • C. To manage user identities and access privileges in Microsoft 365.
  • D. To create a common data model and standardize data across different business applications.

Answer: D. To create a common data model and standardize data across different business applications.

Explanation: The Common Data Service (CDS) is a key component of the Power Platform that enables organizations to create a common data model and standardize data across different business applications. This makes it easier to share data between applications, improve data quality, and reduce data duplication.

What is the purpose of the Power Automate service?

  • A. To enable users to access Microsoft 365 services from any device.
  • B. To provide a unified API endpoint for accessing data from different Microsoft 365 services.
  • C. To manage user identities and access privileges in Microsoft 365.
  • D. To automate business processes and workflows across different applications and services.

Answer: D. To automate business processes and workflows across different applications and services.

Explanation: The Power Automate service is a powerful tool for automating business processes and workflows across different applications and services. With Power Automate, users can create custom workflows that automate repetitive tasks and streamline business processes, improving productivity and efficiency.

What is the purpose of the Power Apps portal?

  • A. To enable users to access Microsoft 365 services from any device.
  • B. To provide a unified API endpoint for accessing data from different Microsoft 365 services.
  • C. To manage user identities and access privileges in Microsoft 365.
  • D. To create custom web and mobile applications for external users.

Answer: D. To create custom web and mobile applications for external users.

Explanation: The Power Apps portal is a powerful tool for creating custom web and mobile applications that are accessible to external users, such as customers, partners, and vendors. With Power Apps portal, organizations can create a self-service portal that allows external users to access and interact with data and processes in a secure and controlled way.

What is the purpose of the Power BI service?

  • A. To enable users to access Microsoft 365 services from any device.
  • B. To provide a unified API endpoint for accessing data from different Microsoft 365 services.
  • C. To manage user identities and access privileges in Microsoft 365.
  • D. To create interactive visualizations and reports based on data from different sources.

Answer: D. To create interactive visualizations and reports based on data from different sources.

Explanation: The Power BI service is a powerful tool for creating interactive visualizations and reports based on data from different sources, such as Excel spreadsheets, databases, and cloud services. With Power BI, organizations can analyze and gain insights from their data in real-time, helping them make more informed decisions and take action faster.

What is the purpose of the Common Data Model (CDM)?

  • A. To provide a set of standard data entities and attributes for common business scenarios.
  • B. To provide a framework for managing user identities and access privileges in Microsoft 365.
  • C. To provide a platform for building custom web and mobile applications.
  • D. To provide a unified API endpoint for accessing data from different Microsoft 365 services.

Answer: A. To provide a set of standard data entities and attributes for common business scenarios.

Explanation: The Common Data Model (CDM) is a key component of the Power Platform that provides a set of standard data entities and attributes for common business scenarios. This makes it easier to build custom applications and integrate data from different sources, reducing the time and cost of application development.

What is the purpose of the Power Apps Component Framework (PCF)?

  • A. To provide a set of standard data entities and attributes for common business scenarios.
  • B. To provide a framework for building custom controls and user interfaces in Power Apps.
  • C. To provide a platform for building custom web and mobile applications.
  • D. To provide a unified API endpoint for accessing data from different Microsoft 365 services.

Answer: B. To provide a framework for building custom controls and user interfaces in Power Apps.

Explanation: The Power Apps Component Framework (PCF) is a framework for building custom controls and user interfaces in Power Apps. With PCF, developers can create reusable controls that can be easily shared across different applications and services, improving productivity and reducing development time and cost.

What is the purpose of the Power Virtual Agents (PVA) service?

  • A. To provide a set of standard data entities and attributes for common business scenarios.
  • B. To provide a platform for building custom web and mobile applications.
  • C. To provide a framework for building custom controls and user interfaces in Power Apps.
  • D. To create intelligent chatbots for customer service and other scenarios.

Answer: D. To create intelligent chatbots for customer service and other scenarios.

Explanation: The Power Virtual Agents (PVA) service is a powerful tool for creating intelligent chatbots that can be used for customer service and other scenarios. With PVA, users can create chatbots that can answer questions, provide guidance, and automate simple tasks, improving customer service and reducing response time and cost.

What is the purpose of the Power Automate Desktop (PAD) app?

  • A. To provide a set of standard data entities and attributes for common business scenarios.
  • B. To create custom web and mobile applications for external users.
  • C. To automate business processes and workflows across different applications and services.
  • D. To provide a framework for building custom controls and user interfaces in Power Apps.

Answer: C. To automate business processes and workflows across different applications and services.

Explanation: The Power Automate Desktop (PAD) app is a desktop-based tool for automating business processes and workflows across different applications and services. With PAD, users can create custom workflows that automate repetitive tasks and streamline business processes, improving productivity and efficiency.

What is the purpose of the Power BI Embedded service?

  • A. To enable users to access Microsoft 365 services from any device.
  • B. To provide a unified API endpoint for accessing data from different Microsoft 365 services.
  • C. To manage user identities and access privileges in Microsoft 365.
  • D. To embed Power BI reports and dashboards in custom web and mobile applications.

Answer: D. To embed Power BI reports and dashboards in custom web and mobile applications.

Explanation: The Power BI Embedded service is a tool for embedding Power BI reports and dashboards in custom web and mobile applications. With Power BI Embedded

Basic Sample Questions

Question 1 
DRAG DROP –
You need to describe the major components of the Common Data Model (CDM) and how they function. Match each term to its definition.
Select and Place:
Tools Answer Area
Entities Purpose Tools 
Data connectorsHelp jumpstart application development by leveraging business logic, security, and integrationsTools
Common data serviceA set of records used to store dataTools
Common data model
Workflows

Correct Answer: 

Tools Answer Area
Entities Purpose Tools 
Data connectorsHelps jumpstart application development by leveraging business logic, security, and integrationsCommon data service
Common data serviceA set of records used to store dataEntities
Common data model
Workflows

Reference: https://docs.microsoft.com/en-us/common-data-model/use

https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/data-platform-intro

Question 2 
A company is using Dynamics 365 Sales with a browser-based app named Sales Hub. You are required to ensure that all the users have access to the data from mobile devices. Which app would you recommend the users install?
  • A. Dynamics 365 Remote Assist
  • B. Dynamics 365 Finance
  • C. Dynamics 365 Business Central
  • D. Dynamics 365 for Phones

Correct Answer: D

Reference: https://docs.microsoft.com/en-us/dynamics365/mobile-app/dynamics-365-phones-tablets-users-guide

Question 3
When creating a chatbot using Power Virtual Agents, you will have access to multiple topics, and each user interaction can refer to multiple topics. It is necessary to be able to capture a value in a topic and use it in subsequent ones. Which of the given type of variables would you create?
  • A. Context
  • B. Bot
  • C. Topic

Correct Answer: B

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

Question 4
It is necessary for you to embed a Power Virtual Agents chatbot into a company’s custom website. What would you use?
  • A. Webpage URL
  • B. Form ID
  • C. Bot ID
  • D. Custom web channel

Correct Answer: D

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-web-channels

Question 5
Power Virtual Agents chatbots are being developed for a company that manufactures more than 1,000 different products, and the company manufactures many Power Virtual Agents chatbots. To reuse product information across all chatbots, you need to store the product information. Where would you be storing the model data?
  • A. Global variables
  • B. Custom entities
  • C. Topics
  • D. Multiple choice options

Correct Answer: A

Question 6
In your role as a customer service manager, you are responsible for implementing a Power Apps portal so that customers can submit cases online. Which of the following type of data sources is used?
  • A. Dynamics 365 Connector
  • B. Microsoft SharePoint
  • C. Microsoft Azure Storage
  • D. Common Data Service

Correct Answer: B

Reference: https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepoint-after-order-delivery/

Question 7
Using Power Virtual Agents, you need to create a chatbot that captures demographic information about customers. You need to determine the group a customer belongs to based on their age. The age groups are:
  • ✑ 0 – 17
  • ✑ 18 – 25
  • ✑ 26 – 35
  • ✑ 36 – 55
  • ✑ 55 – 100
It is necessary to configure the chatbot in such a way that it asks a question that can be used to determine the correct age group.
Solution: Using Date and time for Identifying the question and then adding branches that use conditional logic for determining the age group.
Does this meet the goal?
  • A. Yes
  • B. No

Correct Answer: B

Question 8
Using Power Virtual Agents, you need to create a chatbot that captures demographic information about customers. You need to determine the group a customer belongs to based on their age. The age groups are:
  • ✑ 0 – 17
  • ✑ 18 – 25
  • ✑ 26 – 35
  • ✑ 36 – 55
  • ✑ 55 – 100
It is necessary to configure the chatbot in such a way that it asks a question that can be used to determine the correct age group.
Solution: Using multiple choice options for Identifying the question and creating options representing each of the age groups.
Does this meet the goal?
  • A. Yes
  • B. No

Correct Answer: B

Question 9
Using Power Virtual Agents, you need to create a chatbot that captures demographic information about customers. You need to determine the group a customer belongs to based on their age. The age groups are:
  • ✑ 0 – 17
  • ✑ 18 – 25
  • ✑ 26 – 35
  • ✑ 36 – 55
  • ✑ 55 – 100
It is necessary to configure the chatbot in such a way that it asks a question that can be used to determine the correct age group.
Solution: Creating a custom Age group entity and synonyms for each individual age in the corresponding item. Using Age group for Identifying the question.
Does this meet the goal?
  • A. Yes
  • B. No

Correct Answer: A

Question 10
It is common for distribution companies to have multiple warehouses, so the tax rates should be calculated according to the region and the locality in which the warehouses are located. You are expected to recommend a cost-effective solution that could be implemented quickly. What would you recommend?
  • A. Checking AppSource for a tax add-on.
  • B. Creating alerts in Dynamics 365 Finance for tax table changes.
  • C. Implementing the Common Data Model.
  • D. Running a Power BI report.
  • E. Writing scripts and code tax updates.

Correct Answer: B

Reference: https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/indirect-taxes-overview

Question 11
You are required to implement Microsoft Business Applications along with the Microsoft Power platform. Which three of the following Microsoft products are considered parts of the Power platform? 
  • A. Microsoft Power Apps
  • B. Azure Active Directory
  • C. Power Automate
  • D. Azure Machine Learning
  • E. Microsoft Power BI

Correct Answer: ACE

Reference: https://docs.microsoft.com/en-us/learn/powerplatform/

Question 12
In Power Virtual Agents, your chatbot must obtain demographic information about customers and identify the group they belong to based on their age. The age groups are:
  • ✑ 0 – 17
  • ✑ 18 – 25
  • ✑ 26 – 35
  • ✑ 36 – 55
  • ✑ 55 – 100
In order to determine the right age group, you should configure the chatbot to ask a question.
Solution: Using the age for Identifying the question and then adding branches for each group using conditional logic.
Does the solution meet the goal?
  • A. Yes
  • B. No

Correct Answer: B

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

Question 13
As part of the Power Virtual Agents chatbot design process, you must generate a chatbot that can maintain customer information during dialog if the conversation topic changes. It is necessary to configure variables to store the name and e-mail addresses of customers. Which of the given type of variables will you create?
  • A. session
  • B. slot
  • C. bot
  • D. topic

Correct Answer: C

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

Question 14
The board of directors of a large retail company has implemented Power Apps, Microsoft Flow, and the Common Data Service, and it wants to know if users find value in the new technology. The company wants to measure and report the software’s usage. What tool will you recommend for determining software usage?
  • A. Microsoft Intune
  • B. Azure Stream Analytics
  • C. Power Platform Analytics
  • D. Dynamics 365 Product Insights

Correct Answer: C

Reference: https://docs.microsoft.com/en-us/power-platform/admin/analytics-powerapps

Question 15
There is a company that uses Power Platform, and you must ensure that employees can’t share customer data with one another. It is also crucial to ensure that users are not able to connect to data sources unless they are explicitly granted permission. Which two of the following types of policies would you recommend?
  • A. Office cloud policies
  • B. Group Policy Objects
  • C. environment-level policies
  • D. tenant-level policies
  • E. preset security policies

Correct Answer: CD

Reference: https://docs.microsoft.com/en-us/power-platform/admin/wp-data-loss-prevention

https://docs.microsoft.com/en-us/power-platform/admin/create-dlp-policy

Question 16
One of my coworkers is building an app in Power Apps and needs to synchronize data from an external source automatically, but he cannot find a suitable connector template within AppSource. What solution would you recommend for the coworker?
  • A. Creating a custom connector.
  • B. Asking the outside source for sending you the data once a week.
  • C. Using Power Automate for connecting to the database.
  • D. Opening a ticket with Microsoft and requesting a new connector.
  • E. Using Microsoft Azure Service Bus.

Correct Answer: A

Reference: https://carinaclaesson.com/2019/09/06/setting-up-a-custom-connector-from-an-openapi-file-and-utilizing-it-in-powerapps-and-flow/

Question 17
To monitor customer feedback for specific keywords, a toy company uses AI Builder to develop a text classification model. Toys receiving negative feedback will be proactively reviewed by engineers for improvement and additional training sessions will be scheduled for workers. What are two possible ways for achieving the goal?
  • A. Creating a canvas app.
  • B. Implementing the Virtual Agent.
  • C. Building a Power Automate flow.
  • D. Using the Common Data Model.

Correct Answer: AC

Reference: https://docs.microsoft.com/en-us/ai-builder/use-in-powerapps-overview

Question 18
A company is evaluating ways for implementing AI Builder. For which two of the given scenarios can you use AI Builder? 
  • A. Sending emails to all users who subscribe to a service.
  • B. Synchronizing data from an external database.
  • C. Collecting data from several data sources and displaying a dashboard that shows trending data.
  • D. Interpreting images and performing an action based on the image.
  • E. Detecting patterns in data and predicting outcomes.

Correct Answer: DE

Reference: https://powerapps.microsoft.com/en-us/blog/introducing-ai-builder-for-powerplatform/

Question 19
A company is planning to make use of AI Builder for improving its business performance. You are required to determine which AI Models are available for use. Which three of the following types of models can you use?
  • A. linear regression
  • B. prediction
  • C. object detection
  • D. anomaly detection
  • E. text classification

Correct Answer: BCE

Reference: https://docs.microsoft.com/en-us/ai-builder/model-types

Question 20
In a company that uses Microsoft 365 and Dynamics 365 Sales, no developers are on staff. Power Platform apps have many benefits, which you need to explain to the executives. What are two of these benefits?
  • A. Users can send emails from Dynamics 365 Sales to their personal email addresses.
  • B. Users can create Power Apps to create apps for different departments.
  • C. Users can use Power Automate to share information between Microsoft 365 and Dynamics 365 Sales.
  • D. The company can unify all mobile devices to one vendor.

Correct Answer: BC

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