ASQ Certified Quality Engineer – CQE Sample Questions
Professionals who comprehend the fundamentals of evaluating and controlling the quality of products and services are eligible to take the Certified Quality Engineer test. The development and use of quality control systems, the application and analysis of testing and inspection procedures, and the capability to use metrology and statistical methods to diagnose and correct improper quality control practises are all included in this body of knowledge and applied technologies. Additionally, knowledge of human dynamics and motivation, experience with quality-cost principles and procedures, and the skills necessary to create and operate management information systems are also desirable. Additionally, to audit quality systems for identifying and fixing flaws. The post offers a set of sample questions for the ASQ Certified Quality Engineer – CQE certification that covers essential subjects like –
- Management and Leadership
- The Quality System
- Product, Process, and Service Design
- Product and Process Control
- Continuous Improvement
- Quantitative Methods and Tools
- Risk Management
Which of the following is NOT one of the Seven Basic Quality Tools?
A. Control charts B. Pareto charts C. Scatter diagrams D. Flowcharts E. Histograms
Explanation: All of the options listed are one of the Seven Basic Quality Tools, except for E. The Seven Basic Quality Tools include: control charts, Pareto charts, scatter diagrams, flowcharts, histograms, cause-and-effect diagrams, and check sheets.
- Which of the following is a statistical process control (SPC) chart used to monitor the stability of a process over time?
A. Control chart B. Pareto chart C. Scatter diagram D. Flowchart E. Histogram
Explanation: A control chart is a statistical process control (SPC) chart used to monitor the stability of a process over time. It plots process data over time and helps to identify any patterns or trends in the data that could indicate a problem with the process.
- Which of the following is NOT one of the five stages of Six Sigma DMAIC process?
A. Define B. Measure C. Analyze D. Implement E. Control
Explanation: All of the options listed are one of the five stages of Six Sigma DMAIC process, except for D. The five stages of DMAIC process include: Define, Measure, Analyze, Improve, and Control.
- Which of the following is NOT one of the principles of Total Quality Management (TQM)?
A. Continuous improvement B. Customer focus C. Employee involvement D. Cost reduction E. Process improvement
Explanation: All of the options listed are one of the principles of Total Quality Management (TQM), except for D. The principles of TQM include: customer focus, continuous improvement, employee involvement, process improvement, and leadership.
- Which of the following is a tool used to identify the root cause of a problem by exploring all potential causes and determining which are most likely to have contributed to the problem?
A. Control chart B. Pareto chart C. Scatter diagram D. Flowchart E. Fishbone diagram
Explanation: A fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a tool used to identify the root cause of a problem by exploring all potential causes and determining which are most likely to have contributed to the problem.
- Which of the following is a method used to prioritize improvement opportunities based on the potential impact and feasibility of implementing them?
A. Cost-benefit analysis B. Pareto analysis C. Root cause analysis D. Failure mode and effects analysis (FMEA) E. Quality function deployment (QFD)
Explanation: Pareto analysis is a method used to prioritize improvement opportunities based on the potential impact and feasibility of implementing them. It involves identifying the most common causes of problems and focusing improvement efforts on those causes that have the greatest impact.
- Which of the following is a method used to identify potential failure modes in a process or product, and to determine their effects and likelihood of occurrence?
A. Cost-benefit analysis B. Pareto analysis C. Root cause analysis D. Failure mode and effects analysis (FMEA) E. Quality function deployment (QFD)
Explanation: Failure mode and effects analysis (FMEA) is a method used to identify potential failure modes in a process or product, and to determine their effects and likelihood of occurrence. It is a proactive approach to quality that helps to identify and prevent potential problems before they occur.
- What is the Agile Manifesto?
The Agile Manifesto is a set of guiding values and principles for software development that prioritize individuals and interactions, working software, customer collaboration, and responding to change over processes and tools, comprehensive documentation, contract negotiation, and following a plan.
- What is Scrum?
Scrum is a framework for managing and completing complex projects that emphasizes teamwork, collaboration, and iterative development. It is based on the Agile Manifesto and consists of various roles, events, artifacts, and rules that help teams organize and execute their work.
- What are the three primary roles in Scrum?
The three primary roles in Scrum are the Product Owner, Scrum Master, and Development Team. The Product Owner is responsible for maximizing the value of the product and managing the product backlog. The Scrum Master is responsible for facilitating the Scrum process and ensuring the team follows the rules and practices. The Development Team is responsible for delivering potentially shippable increments of the product at the end of each Sprint.
Q1)What one of the following IS NOT a cost of prevention?
- A. Writing operating procedures.
- B. Training.
- C. Data acquisition and analysis.
- D. Calibrating test equipment.
Correct Answer: D
Q2)Any of the following definitions of benchmarking, WITH THE EXCEPTION OF:
- A. A method for objectively comparing your performance against that of the best-in-class businesses.
- B. A benchmark for excellence or success by which other things of a same nature must be assessed.
- C. Comparing one company’s performance to a set of standards and then against the performance of another.
- D. The hunt for industry best practises that produce superior results.
Correct Answer: C
Q3)Which of the following approaches is BEST for creating training materials on performance gaps?
- A. Hire a workshop instructor.
- B. Examine an activity log.
- C. Construct a single-case study.
- D. Set aside staff members for training.
Correct Answer: B
Q4)An improvement team facilitator will typically NOT do any of the following:
- A. Have a working knowledge of problem-solving methods.
- B. Share your thoughts with the group.
- C. Take up the role of group leader.
- D. Summarize the group’s main points.
Correct Answer: C
Q5)Which of the following would the ideal outcomes of a quality training endeavour NOT include?
- A. A higher price for high-quality outcomes.
- B. Enhanced productivity and morale.
- C. Enhanced output and contentment at work.
- D. Lessened errors and staff turnover.
Correct Answer: A
Q6)Which of the following quality authorities has a negative view on merit pay and individual bonuses? He opposed management by objectives and performance evaluations for personnel.
- A. Dr. Juran
- B. Dr. Deming
- C. Dr. Taguchi
- D. Dr. Feigenbaum
Correct Answer: B
Q7)A business may set up a steering committee or improvement council in order to pursue a continuous improvement plan. Which of the following would typically NOT fall under this council’s purview?
- A. Creating a quality vision for the business.
- B. Coordination of the creation and application of the firm improvement strategy.
- C. Specifying specific quality goals for different company divisions.
- D. Creating top-notch communication and education modules for the organisation.
Correct Answer: A
Q8)An organisation intends to overhaul its personnel performance, evaluation, and incentive system. Which of the following is NOT a possibility for the new system to take into account?
- A. Integrating supervisory ratings with feedback from peers, customers, and subordinates.
- B. By focusing on quality, client happiness, and constant improvement.
- C. Demanding that group or work team evaluations be given the same weight as individual evaluations.
- D. Having several rating categories yet requiring fewer regular performance reviews.
Correct Answer: D
Q9)A pre-award assessment of a supplier’s competence for a quality system should NOT include into account:
- A. The history of the supplier’s product quality.
- B. The physical location of the supplier.
- C. The application of quality manual procedures by the supplier.
- D. The supplier’s proficiency with quality assurance procedures.
Correct Answer: B
Q10)What kind of partnership with employees is the best?
- A. Employee involvement.
- B. Task teams.
- C. Cost reduction projects.
- D. Stock option plans.
Correct Answer: A
Q11)Failure of the product in the hands of the customer is terrible for the business. Why do complaints often only come from 4% of customers?
- A. The merchandise is protected by the guarantee.
- B. The product is covered by a warranty.
- C. It only causes a minor annoyance.
- D. They don’t believe it will be beneficial.
Correct Answer: D
Q12)Which of the following is NOT a technique for gathering customer service data?
- A. Customer surveys.
- B. Internal surveys.
- C. Customer visits.
- D. Complaint analysis.
Correct Answer: B
Q13)A vendor may be audited both before and after a contract is executed. The management and resource management of the business may be the focus of such a vendor audit. In such an audit, which of the following would be INCLUDED?
- A. Time, manpower, and training use and planning.
- B. Specific duties related to quality.
- C. Organizational charts and corporate ideology.
- D. Capabilities in design and procedure.
Correct Answer: D
Q14)Which of the following would the ideal outcomes of a quality training endeavour NOT include?
- A. higher price for high-quality outcomes.
- B. Enhanced productivity and morale.
- C. Enhanced output and contentment at work.
- D. Lessened errors and staff turnover.
Correct Answer: A
Q15)Which of the following quality authorities has a negative view on merit pay and individual bonuses? He opposed management by objectives and performance evaluations for personnel.
- A. Dr. Juran
- B. Dr. Deming
- C. Dr. Taguchi
- D. Dr. Feigenbaum
Correct Answer: B
Q16)A business may set up a steering committee or improvement council in order to pursue a continuous improvement plan. Which of the following would typically NOT fall under this council’s purview?
- A. Creating a quality vision for the business.
- B. Coordination of the creation and application of the firm improvement strategy.
- C. Specifying specific quality goals for different company divisions.
- D. Creating top-notch communication and education modules for the organisation.
Correct Answer: A
Q17)An organisation intends to overhaul its personnel performance, evaluation, and incentive system. Which of the following is NOT a possibility for the new system to take into account?
- A. Integrating supervisory ratings with feedback from peers, customers, and subordinates.
- B. By focusing on quality, client happiness, and constant improvement.
- C. Demanding that group or work team evaluations be given the same weight as individual evaluations.
- D. Having several rating categories yet requiring fewer regular performance reviews.
Correct Answer: D
Q18)What kind of partnership with employees is the best?
- A. Employee involvement.
- B. Task teams.
- C. Cost reduction projects.
- D. Stock option plans.
Correct Answer: A
Q19)Failure of the product in the hands of the customer is terrible for the business. Why do complaints often only come from 4% of customers?
- A. The merchandise is protected by the guarantee.
- B. The product is covered by a warranty.
- C. It only causes a minor annoyance.
- D. They don’t believe it will be beneficial.
Correct Answer:
Q20)Which of the following is NOT a technique for gathering customer service data?
- A. The merchandise is protected by the guarantee.
- B. The product is covered by a warranty.
- C. It only causes a minor annoyance.
- D. They don’t believe it will be beneficial.
Correct Answer: B
