Salesforce Advanced Administrator (ADM-211) Sample Questions
Getting certified always gives your resume more credibility. But in order to pass the test, you must have the ideal study materials and a study guide. Those with experience as seasoned Salesforce Administrators are eligible for the Salesforce Advanced Administrator (ADM-211) programme. The article provides a list of salesforce Advanced Administrator (ADM-211) Sample Questions that cover core exam topics including –
- Domain 1 – Security and Access: 20%
- Domain 2 – Extending Custom Objects and Applications: 8%
- Domain 3 – Auditing and Monitoring: 6%
- Domain 4 – Sales Cloud Applications: 10%
- Domain 5 – Service Cloud Applications: 10%
- Domian 6 – Data Management: 10%
- Domain 7 – Content Management: 3%
- Domain 8 – Change Management: 10%
- Domain 9 – Process Automation: 13%
Advanced Sample Questions
When creating a custom object in Salesforce, what is the maximum number of custom fields that can be added?
- A. 100
- B. 200
- C. 300
- D. 400
Answer: B (200)
Reference: https://help.salesforce.com/articleView?id=custom_fields.htm&type=0
Explanation: Salesforce allows a maximum of 200 custom fields to be added to a custom object.
What is the use of Role Hierarchy in Salesforce?
- A. To manage record-level access
- B. To manage organization-wide defaults
- C. To manage sharing rules
- D. To manage user access to data
Answer: D (To manage user access to data)
Reference: https://help.salesforce.com/articleView?id=admin_rolehierarchy.htm&type=0
Explanation: Role Hierarchy in Salesforce is used to manage user access to data. The role hierarchy defines the level of access a user has to the data in the organization.
How can you limit the number of records that are returned by a query in Salesforce?
- A. By using a filter
- B. By using a row-level security
- C. By using the Limit clause
- D. By using the Where clause
Answer: C (By using the Limit clause)
Explanation: The Limit clause in Salesforce is used to limit the number of records that are returned by a query. By specifying a limit value in the query, you can restrict the number of records that are returned.
How can you monitor the performance of your Salesforce org?
- A. By using the Performance Monitor
- B. By using the System Log
- C. By using the Debug Log
- D. By using the Apex Debugger
Answer: A (By using the Performance Monitor)
Reference: https://help.salesforce.com/articleView?id=admin_perfmon.htm&type=0
Explanation: The Performance Monitor in Salesforce is used to monitor the performance of your org. The Performance Monitor provides information about the performance of your org and helps you identify any performance issues that might be affecting the performance of your org.
What is the use of Custom Settings in Salesforce?
- A. To store custom data that can be used across the organization
- B. To store custom metadata that can be used across the organization
- C. To store custom data that can be used by a specific user
- D. To store custom metadata that can be used by a specific user
Answer: A (To store custom data that can be used across the organization)
Explanation: Custom Settings in Salesforce are used to store custom data that can be used across the organization. Custom Settings provide a way to store custom data that can be accessed by Apex classes and triggers, Visualforce pages, and other custom settings.
What is the purpose of using Apex Triggers in Salesforce?
- A. To automatically perform actions before or after changes to records
- B. To automatically perform actions before or after the creation of records
- C. To automatically perform actions after updates to records
- D. To automatically perform actions after the creation of records
Answer: A (To automatically perform actions before or after changes to records)
Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers.htm
Explanation: Apex Triggers in Salesforce are used to automate the performance of actions before or after changes to records. Triggers can be used to enforce complex business rules, update fields based on changes in other fields, and perform other custom actions in response to changes to records in the database.
What is the use of Custom Permission in Salesforce?
- A. To grant access to specific records
- B. To grant access to specific users
- C. To grant access to specific objects
- D. To grant access to specific functionalities
Answer: D (To grant access to specific functionalities)
Reference: https://help.salesforce.com/articleView?id=admin_customperms.htm&type=0
Explanation: Custom Permissions in Salesforce is used to grant access to specific functionalities. Custom Permissions allow administrators to define custom access levels and grant them to specific users or profiles. This allows for more granular control over access to specific functionalities within the organization.
How can you manage the security of your Salesforce org?
- A. By using Sharing Rules
- B. By using Roles
- C. By using Profiles
- D. All of the above
Answer: D (All of the above)
Reference: https://help.salesforce.com/articleView?id=security.htm&type=0
Explanation: The security of your Salesforce org can be managed by using Sharing Rules, Roles, and Profiles. Sharing Rules are used to define the level of access users have to specific records, Roles are used to managing the level of access users have to data within the organization, and Profiles are used to control the level of access users have to functionalities within the org.
What is the use of the Opportunity object in Salesforce?
- A. To store information about leads
- B. To store information about accounts
- C. To store information about potential sales deals
- D. To store information about products
Answer: C (To store information about potential sales deals)
Reference: https://help.salesforce.com/articleView?id=opportunities_overview.htm&type=0
Explanation: The Opportunity object in Salesforce is used to store information about potential sales deals. The Opportunity object allows users to track potential sales deals, including the opportunity stage, expected close date, and other important information.
What is the use of Page Layouts in Salesforce?
- A. To manage the appearance of records
- B. To manage the data validation rules
- C. To manage the field-level security
- D. To manage the record-level access
Answer: A (To manage the appearance of records)
Reference: https://help.salesforce.com/articleView?id=customize_record_page_layouts.htm&type=0
Explanation: Page Layouts in Salesforce are used to manage the appearance of records. Page Layouts control the arrangement of fields, related lists, custom buttons, and other components on a record page. Administrators can use Page Layouts to customize the look and feel of records in the org and to make sure that users have easy access to the information they need to do their jobs.
Basic Sample Questions
Q1)There are too many duplicate records, a lot of sharing restrictions, and a lot of manually shared records, an administrator observes. Could this be an indication of something else?
- A. A role hierarchy with insufficient roles
- B. An excessively open sharing paradigm.
- C. An too exclusive sharing model.
- D. Dislike profiles with overly limiting rights.
Correct Answer: C
Explanation: Users cannot add new records in a private sharing model and cannot see if records already exist in the system. Additionally, IT frequently gets requests for users to have more access to their documents as well as to share them privately.
Q2) A workflow rule’s field update action was created by an administrator for a field that is hidden by field-level security. What transpires to the data in the concealed field when the workflow rule is triggered?
- A. The field won’t update and will stay in its initial condition.
- B. Despite being hidden, the field is updated.
- C. The field will only change if a time-based trigger caused the rule to be triggered.
- D. The field won’t change unless the user’s profile is set to allow “Modify All Data.”
Correct Answer: B
Q3) All of the following tools, WITH THE EXCEPTION OF:
- A. Reports
- B. Field History
- C. Setup Audit Trail
- D. Page Layout
- E. Dream factory Snapshot
Correct Answer: D
Q4)What are two things you can do with content as a user?
- A. Read
- B. Edit
- C. Subscribe
- D. Post
Correct Answer: A and C
Q5) A business by the name of Universal Containers wants to monitor flaws in Sales force. The business must keep track of the bug’s kind, severity, status, and description. Cases and Bugs should be related, although the owners of the two are likely to be different. How can the administrator of Universal Containers fulfil these demands?
- A. Create a section on the case page layout
- B. Create a field on cases
- C. Create a custom object for bugs and relate it to cases
- D. Create a relationship between the standard bug object and the standard case object.
Correct Answer: C
Explanation: A look-up to the cases object would be used to establish the relationship in order to determine independent ownership. Additionally, it will enable a connected list of related defects to be presented on the cases screen.
Q6) The standard Sales force product and price hook objects are currently use by a corporation. Is it possible for this business to post information about its products and prices on its corporate website so that customers in various locations can access the correct product catalogue with prices in their own currencies?
- A. Using the customer portal, yes.
- B. No, multicurrency data cannot be shown.
- C. By creating a unique integration that adheres to the X-to-Web design pattern.
- D. Other than cases and solutions, it is not possible to show data stored in standard objects to a website.
Correct Answer: C
Q7)Define User Adoption.
Correct Answer: Gaining users’ confidence to utilise the system as intended on a regular basis is known as user adoption. Instead of feeling obligated to utilise the system, people will feel like they want to.
Q8) Explain Apex.
Correct Answer:
- Foix-e.com uses the procedural scripting language Apex.
- It functions like database stored procedures and has a syntax similar to Java.
- It is more powerful and quick than non-server code because it runs natively on SalesForce servers.
- The majority of system events, such as button clicks, associated record updates, s-control displays, and data loads, now include business logic.
Q9) Explain Data Scrubbing.
Correct Answer: Scrubbing is a method for locating corrupt data. The procedure lines up data to look for duplicates or flawed data, removing formatting (such as that in a phone number).
Q10)Give examples of how Delegated Administration is use.
- Create, change, and reset passwords for users
- put together preset sales teams
- Create user-specific groups
- appoint users to particular profiles
- Sign in as a user who has granted access to log in.
- control customised objects
- They assist in delegating clerical duties to others.
- Remove the burden from other Applications
Q11) List a few signs of a sharing model that is excessively exclusive.
- Lots of duplicate records
- Users consistently have to manually share records
- There are a large number of sharing rules
- Admins have lots of requests for more record access
Q12)Specify the attributes and factors to take into account for Master Detail Relationship records and fields in Salesforce Advanced Administrator.
- All detail records must contain the relationship field.
- The relationship field’s value cannot be modified once it has been saved.
- A detail record’s ownership and sharing are decided by the master record.
- All detail records are also erased when a user deletes the master record.
- On the master record, rollup summary fields can be created to compile the detail records.
Q13) What are the distinctions between s-controls and visual force in Salesforce Advanced Administrator?
S-Controls:
- Ajax code that runs on the client
- Hard-coded—cannot be reuse
- Incoherent presentation and logic
Visual Force:
- HTML and Apex code that runs on a server
- Component models allow for code reuse
- Distancing logic from presentation
Q14) What makes a case function different from an if function?
- Firstly, case compares an expression to a list of values. returns the corresponding result if the expression equals a value. It returns else result if it is not equal to any values.
- IF identifies if an expression is true or false.
- if true, returns one value; if false, returns a different value.
Q15)What makes an email template different from a mail merge template?
- Mail Merge: a paper-based, external application process
- Email sent from the programme using a template
Q16)What distinguishes a master-detail connection from a lookup?
Lookup: Establishes a connection between this item and another object. Users can choose a value from a pop-up list by clicking on a lookup symbol in the relationship field. The source of the values in the list is the other object. Relationship between this thing (the “child,” or “detail”) and another object that is refer to as a “master-detail” (the parent, or “master”).
Q17)Only the user interface can activate S-Controls.
- A. True
- B. False
Correct Answer: A
Q18)How should lockout periods for maintenance be manage?
- Make a profile that limits the times that all users can log in while the maintenance is being done.
- When finished, use Data Loader to transfer everyone back.
Q19)Give some examples of proactive ways you can ensure that only high-quality data is insert into the system.
- Uphold Validation standards
- To speed up data entry, use custom lookup fields, workflow field updates, record kinds, and page layouts.
- Create reports to track data entry
Q20)Explain some techniques for motivating users.
- Executive sponsorship with Gel (including having them use it in meetings)
- Appeal to the sales team
- Identify influential users and promoters
- Use both marketing messages and the app itself as drives by creating motives everywhere, including inside and outside the system.
