Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

The Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills examination is designed for those candidates who can create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. When you will be learning this professional course, the candidate will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Furthermore, it will help you develop relevant skills and knowledge to achieve greater heights in your career. To add on, it will be an amazing addition in resume. Let’s learn more about it.

Target Audience

It is best suitable for user support professional, trainer, teacher, professor, database user, or database creator who needs to create or maintain a basic Core Communication, Collaboration and Email Skills

Exam Overview

For the Exam 77-731: Outlook 2016: Core Communication, Collaboration and Email Skills examination consists primarily of multiple-choice questions, but you might also encounter build a tree, reorder, or simulation questions. Furthermore, the cost of the examination is $100 and you need to get at least a score of  700/1000 to clear the examination. You are approximately given 90 minutes to complete the examination but Microsoft does not disclose the exam’s time limit. Furthermore, it is available in Chinese (Simplified), Chinese (Traditional), Spanish, Japanese languages only.

Exam Registration

For Registering yourself for the Outlook 2016: Core Communication, Collaboration and Email Skills examination, follow the following steps:

• Go to the official website and click on the schedule now option.
• You will be redirected to the Certiport registration page.
• Follow the steps and complete your registration.
• Furthermore, you will be receiving a confirmation mail once you have made your payment.

Exam Policies for Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

The candidate is recommended to read these policies so as to avoid any kind of confusion in the future.These policies contain information about registration options, learning credits, etc.

Exam Retake Policy

If the candidate failed to achieve the passing score, then he/she has to wait for 24 hours before reapplying to the examination. The candidate can go to their certificate dashboard and reschedule the exam themselves. The candidate can reappear for the examination only five times. Failure in the second attempt will result in a waiting time of 14 days before rescheduling your third attempt. The waiting period for the fourth and the fifth attempts will also be 14 days. 

Exam Cancellation Policy

Microsoft offers candidates to cancel or reschedule their exams within a minimum of 24 hours prior to the exam date. However, to prevent any cancellation fee, you must cancel or reschedule your exam, at least 6 business days prior to the date scheduled for your exam. Also, if you fail to appear in the exam, then you will not receive any refund of the exam fee.

Recertification Policy

Microsoft certification is expected to expire when the products are out of mainstream support although the person`s certification will be recognized. Officially, the certification will never expire.

You can read the full policies on the official website of Microsoft.

For more information, click on Exam 77-731: Outlook 2016: Core Communication, Collaboration and Email Skills FAQ.

Course Outline for Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

The Outlook 2016: Core Communication, Collaboration and Email Skills examination covers the following topics:

Manage the Outlook environment for productivity (20-25%)

• Customize settings: Customize reply messages, change text formats for all outgoing messages, customize the Navigation Pane, configure reviews, manage multiple accounts, add an account (Microsoft Documentation: Change how the message list is displayed in Outlook, Best practices for Outlook, Create, change, or customize a view, Customize your email message)
• Print and save information: Print message, calendar, contact, or task information; save message attachments; preview attachments; save messages in alternate formats; export messages to a data file (Microsoft Documentation: Print email messages, attachments, and calendars in Outlook.com, Print contacts, messages, or other Outlook items, Export emails, contacts, and calendar items to Outlook using a .pst file)
• Perform search operations in Outlook: Create new search folders; search for items in messages, tasks, contacts, or calendars; search by using advanced find; search by folder (Microsoft Documentation: Use Search Folders to find messages or other Outlook items, Find a message or item with Instant Search, Create or delete a search folder)

Manage messages (35-40%)

• Configure mail settings: Set fonts for new messages and responses; create, assign, and modify signatures; create and manage rules; create automatic replies; create messages by using Quick Parts; configure Junk Email and Clutter settings (Microsoft Documentation: Change or set the default font in Outlook, Create a signature and automatic reply, Mail settings, Change the default font or text color for email messages, Send automatic replies (out of office) from Outlook, Use Clutter to sort low-priority messages in Outlook)
• Create messages: Create a message; add or remove message attachments; add cc and bcc to messages; add tracking and voting options; forward and reply to messages; request a delivery or read receipt; redirect replies; flag outgoing messages for follow up, importance, and sensitivity; recall a message (Microsoft Documentation: Add and request read receipts and delivery notifications in Outlook, Set up rules, Recall or replace a sent email, Show, hide, and view the Bcc (blind carbon copy) field in Outlook for Windows, Use voting buttons in messages, Recall an email message that you sent in Outlook)
• Format a message: Format text, insert hyperlinks, apply themes and styles, insert messages, add a signature to specific messages (Microsoft Documentation: Create and add an email signature in Outlook, Create an email signature from a template)
• Organize and manage messages: Sort messages, move messages between folders, add new local folders, apply categories, clean up messages, mark a message as read or unread, flag received messages, ignore messages, sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps, configure basic Auto Archive settings, delegate access (Microsoft Documentation: Manage email messages by using rules, Organize your inbox in Outlook for Windows, Keyboard shortcuts for Outlook, Use Search Folders to find messages or other Outlook items, Automate common or repetitive tasks with Quick Steps, Ignore all email messages in a conversation)

Manage schedules (35-40%)

• Create and manage calendars: Create and add calendars, adjust viewing details for calendars, modify calendar time zones, delete calendars, set calendar work times, manage multiple calendars, manage calendar groups, display multiple calendars, share calendars (Microsoft Documentation: Add a calendar in Outlook.com or Outlook on the web, Add, remove, or change time zones, Change how you view your Outlook calendar, Personalize your Calendar experience, Working with multiple calendars in Outlook.com, Create, view, or delete a calendar group, Share an Outlook calendar with other people)
• Create appointments, meetings, and events: Create calendar items, create recurring calendar items, cancel calendar items, create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant, set free or busy status for calendar items, schedule resources, set up meeting location by using Room Finder (Microsoft Documentation: Use calendar categories and reminders, Create or schedule an appointment, Create, modify, or delete a meeting request or appointment in Outlook.com, Use the Scheduling Assistant and Room Finder for meetings in Outlook)
• Organize and manage appointments, meetings, and events: Set calendar item importance, forward calendar items, configure reminders, add participants, respond to invitations, update individual or recurring calendar items, share meeting notes, categorize calendar items (Microsoft Documentation: Use calendar categories and reminders, Add or delete notifications or reminders in Outlook, Forward a meeting, Assign a color category to a calendar appointment, meeting, or event, Schedule a meeting or event in Outlook)
• Create and manage notes and tasks: Create and manage tasks, create and organize notes (Microsoft Documentation: Create tasks and a to-do list)

Manage contacts and groups (10-15%)

• Create and manage contacts: Create a new contact, delete contacts, import contacts from external sources, edit contact information, attach an image to a contact, add tags to contacts, share contacts, create and manage address books (Microsoft Documentation: Create, edit, or delete a contact list or contact group in Outlook, Create, view, and edit contacts and contact lists in Outlook, Add, change, or remove a picture for a contact in Outlook)
• Create and manage contact groups: Create new contact groups, add contacts to existing contact groups, add notes to a contact group, update contacts within contact groups, delete contact groups, delete contact group members (Microsoft Documentation: Create a contact group, Add and remove group members in Outlook)

Preparatory Guide for Exam 77-731: Outlook 2016: Core Communication, Collaboration and Email Skills

When it comes to any examination, you need a structured study guide and plan to ace the examination. To help you in your preparation, we have prepared a guide which you can refer. Furthermore, following this preparation guide will help you learn and understand every exam’s objectives. Here we are providing you with the best learning resources to qualify for the exam. Moreover, here we are going to illustrate a detailed description to help you prepare for the exam. Let’s start with expert learning resources and a study guide.

Refer the Exam Guide

It is important to know the topics beforehand. Significantly, this is the most important step in the preparation guide. Furthermore, exam objectives are very important when it comes to preparing the exam strategy. So, let’s take a quick look:

• Manage the Outlook environment for productivity (20-25%)
• Manage messages (35-40%)
• Manage schedules (35-40%)
• Manage contacts and groups (10-15%)

Microsoft Books

Microsoft provides reference books that can be helpful while studying for the exam. Furthermore, these books contain various useful resources that can be used while studying. Visit Microsoft Press books, to find relevant books to get a deeper insight into the exam objectives, and hence crack the test, and earn your certification. You can also buy these books from Amazon. These books will help you prepare for the examination in a structural way.

• 77-731 Outlook 2016 Core Communication, Collaboration and Email Skills Online Certification Video Learning Success Bundle (DVD) by ESOFTCERt

Join Microsoft Community

A healthy discussion is always beneficial, no matter where it is done. The prospects of getting resolutions to an issue increase steeply when a greater number of people are involved. These discussions make the studies more comprehensive. Forums work really well to build a community that is essential for understanding others. Interacting with people with the same goal puts you one step forward in achieving those goals. Furthermore, it is suggested that you should join Microsoft Community.

Evaluate yourself with Practice Test

It is very important to practice what you have learned so that you are in a position to analyze your practice. Furthermore, by practicing you will be able to improve your answering skills that will result in saving a lot of time. Moreover, the best way to start doing practice tests is after completing one full topic. It will work as a revision part for you. Furthermore, practicing you will be able to improve your answering skills that will result in saving a lot of time. Moreover, the best way to start doing practice tests is after completing one full topic as this will work as a revision part for you. Moreover, the best way to start doing practice tests is after completing one full topic. Furthermore, it will work as a revision part for you. Start practicing now!