Data quality for a given scenario

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Data quality is of prime importance especially in Email studio.

Maintaining the quality of the data in email studio involves

  • Understanding the various data types
  • various options for data retention

Email Studio Data Extension

User can be enabled or disabled for following Data Extension

  • delete Data Extension
  • modify existing fields in this Data Extension
  • add additional fields to this Data Extension

Email Studio provides many Data Types for Data Extensions

  • Text –  includes letters / numbers / spaces, maximum 4000 characters
  • Number – only whole or integer values
  • Date – date format supported in various formats but stored in MM/DD/YYYY, stores time also
  • Boolean – provides true values (1 / Y / Yes / true) and False values (0 / N / No / false)
  • Email – for storing email address, maximum 254 characters
  • Phone – for storing phone number, is 15-digit string
  • Decimal – It is a number with a decimal point
  • Locale – for locale value of ISO language and country code like EN-US

Options for Data Retention

Delete Options

  • All Records involves deleting the records but keeping the data extension intact.
  • Individual Records invovles deleting the individual record but keeping the data extension.
  • All Records and Data Extension- Both, data extension and all the records inside, are deleted.

Period Options

  • After – The number of days after which the data extension t o delete, starting from the creation date
  • Reset period on import – continue the retention date if any import to the data extension.
  • On – Specific date to delete.

Enablement

Contact Delete enable or disable in the Contact Configuration of Contact Builder and applies as

  • Enterprise 2.0 accounts and On-Your-Behalf accounts, both mandate deletions but in the parent account and then, it will flow to child accounts.
  • Deletions are, isolated for
    • Lock-and-Publish and Agency accounts
    • Agency Client accounts

Reference: Salesforce

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