CIS-Service Mapping
The CIS-Service Mapping is designed to check a candidate’s skills, experience, and essential knowledge to configure, administer, implement, and maintain the Service Mapping application with the ServiceNow system. Moreover, this exam aims to enhance up the expertise of candidates to become a ServiceNow Implementation Specialist. This certification will be a great additon in your resume and help you achieve great heights in your career. Lets have an Servicenow Service Mapping Overview before beginning with the preparations.
Target Audience
The Servicenow Service Mapping Certification exam is accessible to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow Implementer or Administrator.
Recommended Knowledge & Education
To enhance your knowledge and foundation for the Servicenow Service Mapping examination, you must have completed these given courses and training:
- Certified System Administrator
- Discovery Fundamentals
- Event Management Fundamentals
Servicenow Service Mapping Prerequisites
To complete the exam the candidate is required to complete the following Servicenow Service Mapping Training and courses:
- ServiceNow Fundamentals
- Get Started with Now Create
- ServiceNow Platform Implementation
- CMDB Fundamentals
- Service Mapping Fundamentals
- Service Mapping Implementation
Upon completion, the candidate will be eligible to collect a voucher for the Certified Implementation Specialist – Service Mapping exam.
Additional Recommended Experience
Additional experience required for Servicenow Service Mapping Implementation exam is
- Six (6) months field experience and/or participation in at least two ITOM deployments predominantly Service Mapping
- Furthermore, General familiarity with industry terminology, acronyms, and initialisms
- To add on, Intermediate or above Windows and Unix administration skills
Exam Details
The CIS-Service Mapping exam has approximately 60 questions. The Servicenow Service Mapping Questions are in the format of multiple choice and multiple select. Furthermore, Servicenow Service Mapping Cost is $3150 USD and the time duration is 90 minutes.
Exam Registration
After completing the prerequisite and training the candidate will receive a voucher with which he/she is required to register for the examination via the ServiceNow webassessor website. During the enlistment procedure, each test taker has the alternative of taking the test at an Approved Testing Center or as an online delegated test.
In both testing scenes, the Ensured Implementation Specialist test is done through a reliable, agreeable client interface customized for ServiceNow tests. The Kryterion testing system is worldwide and all areas offer a secure, and comfortable testing atmosphere. Candidates can also choose to take the exam as an online proctored exam. This testing environment allows you to take the test on your own system provided that certain requirements are met.
Exam Result
A passed or failed status is immediately displayed on the testing screens of the candidates, after completing and submitting the exam. However, only the status is displayed, and not the insights into their performance.
Exam Retake Policy
If the candidate fails the examination, then he/she can retake the examination up to three times by an additional 100$.
For more information, click on CIS Service Mapping FAQ
Servicenow Service Mapping Course Outline
The Course Outline is the most important part of your preparation journey. All the Servicenow Service Mapping Exam Questions arise from this course outline and you must tailor your study focus around them. The CIS Service Mapping Blueprint covers the following topics:
Service Mapping Pattern Design: 30%
- Pattern Designer (i.e. Debug, Steps, Temp variables, Command Line Console)
- Operations (i.e. Match, Parse variable, Parse file, Parsing strategies)
- Scripting (i.e. WMI, SSH, Regex, Command-Line, SNMP)
- Application Identification and Connection Sections (Patterns, Identification, and Connection Sections, Troubleshooting)
Service Mapping Configuration: 20%
- Setup and Configuration (i.e. Configuration files, Tuning, Applications, IP ranges, MID Servers, Icons)
- Service Configuration (i.e. Entry points, CI Types, Credentials, Service Maps, Schedules, Service Groups, Technical Services, Service creation)
- Service Mapping Process Flow (i.e. Process flow, Troubleshooting, Discovery Log)
Discovery Configuration: 15%
- Discovery Setup and Config (i.e. Behaviors, Clusters, IP Services, Schedules, MID Servers)
- Discovery Process Flow (i.e. PCIE Phases, ECC Queue, Status, Discovered Device)
- Discovery Troubleshooting (i.e. Discovery Errors, Authentication Errors, Duplicates, Credentials)
Event Management: 10%
- Event Setup and Configuration (i.e Event Processing, Operator Workspace, Event Rules, Event Mapping Rules,)
- Alerts (i.e. Task Templates, Alert Rules, CI Binding)
- Event Management Solution (i.e. Business Value, Definition, Positioning, Customer Conversations)
Configuration Management Database: 15%
- CI Class Management (i.e. CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)
- CMDB Identification and Reconciliation (i.e. Identification Rules, Reconciliation Rules, Datasource Precedence Rules, CMDB Deduplication Tasks)
Service Mapping Engagement Readiness: 10%
- Scoping (i.e. Service definition, Shared services, Licensing, Supported Applications)
- Planning (i.e. Implementation Skill Sets, MID Server Requirements, Implementation Requirements, Security Requirements)
- Operationalizing IT (i.e. Measurable KPI improvements, Service Mapping Benefits, Service Mapping Use Cases)
Preparatory Guide for CIS-Service Mapping
After getting all the details of the examination. It is time to start preparing for it. We are sharing a preparatory guide specially designed for the CIS-Service Mapping examination by our experts. Therefore, it’s time to buckle up and start your Exam Preparation. Let’s get started:
Refer the Exam Guide
The course domains and modules act as a blueprint for the exam. Therefore you must refer to the Study Guide before commencing its preparations to excel in the exam. This exam guide will help you understand the exam objectives and it will also provide you with an insight into the examination. And hence, enabling you to gain the required command to earn your desired certification. Let’s have a look at exam objectives covered in this Servicenow Service Mapping Blueprint
- Service Mapping Pattern Design 30%
- Service Mapping Configuration 20%
- Discovery Configuration 15%
- Event Management 10%
- Configuration Management Database 15%
- Service Mapping Engagement Readiness 10%
Learning Resources
Learning Path
ServiceNow publishes every minute update and details related to the CIS-Service Mapping certification exam, on its Learning Platform. Here, you can get all the exam related details. The ServiceNow Learning Path will also provide you with several training and courses for the reference of the candidates taking the exam.
Join the community
Engaging oneself in a study group will encourage and help the candidate to learn more. The discussions in the group will help them to develop the necessary knowledge required to clear the examination. Interacting with people who have the same career path will be an added advantage. These discussions make the studies more comprehensive. Introverts get a chance to express themselves, who might otherwise prefer staying out of discussions. Forums work really well to build a community that is essential for understanding others. Therefore, practice, discuss, and study to become a successful CIS-Service Mapping expert.
Practice Test with Testprep Training
To ace anything you need to practice it and for the practice, you need sample papers and test series which will give you the experience of the real-time examination. We at Testprep provide you with the Servicenow Service Mapping Mock Test, specially designed for the exam, After all, practice makes a man perfect. Analyzing your answers will help you identify the areas where you need to give special attention, and will also let you know your alignment with the exam objectives.
