Performance Management of Processes

COBIT 2019 performance management leverages both the current capability model and the CMMI maturity model using the following principles:

• Simple to understand and use
• Consistent with and supports the COBIT conceptual model
• Provides reliable, repeatable and relevant results
• Flexible
• Supports different types of assessments

All process activities have a capability level. Thus, processes can have a clear definition at various capability levels.

The process achieves a specific capability level, post-completion of all activities at that level. COBIT 2019 support a Capability Maturity Model Integration (CMMI) – based process-capability scheme which ranges from  0 to 5.

The capability level indicates the level of implementation and performance of a process.

The increasing capability levels in COBIT 2019 Framework for governance and management objectives, is as

The COBIT Performance Management model mostly aligns to and extends the CMMI  Development V2.0 concepts, as

• Process activities associate to capability levels.
• Maturity levels relate with focus areas.
• Maturity is achieved after the required capability level.

Companies can continue using the COBIT 5 process capability model a per ISO/IEC 33000.

The varying capability level is expressed by a set of ratings as per the context. The ratings depend on performance assessment by formal or less formal method, as

• Formal methods is a pass / fail and results in certification
• Less formal used usually in performance improvement as per capability level
  • fully ( achieved above 85%)
  • Largely (50 – 85%)
  • Partially  (15 -50%)
  • Not (less than 15%)

Go back to COBIT 2019 Tutorial page