ServiceNow Certified Application Specialist – Performance Analytics Practice Exam
ServiceNow Certified Application Specialist – Performance Analytics
ServiceNow Certified Application Specialist – Performance Analytics
The Certified Application Specialist – Performance Analytics exam certifies that a successful candidate has the skills and necessary knowledge to complete the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution.
Target Audience
The Certified Application Specialist – Performance Analytics exam is available to ServiceNow customers, partners, employees, and other practitioners interested in becoming ServiceNow Performance Analytics Certified Specialists.
Course Structure
The important domains and their topics that the ServiceNow Certified Application Specialist – Performance Analytics Exam covers are:
1. Architecture and Deployment 10%
● List the Performance Analytics solution components
● Define Deployment Tasks and Sequence
● Identify Common Use Cases
● Recognize Personas and Stakeholders
2. Configure Indicators and Indicator Sources 26%
● Configure Source Conditions and Facts Tables
● Distinguish between Indicator Types
● Define Indicator Configuration Properties
● Create Aggregation Scripts
3. Configure Breakdowns and Breakdown Sources 22%
● Configure Breakdown Sources
● Perform Breakdown Mappings
● Create Breakdown Matrix and apply Exclusions
● Create Scripts for Scripted Breakdown Mappings
● Configure Bucket Groups
4. Data Collection 12%
● Define the Data Collection Process Flow
● Configure Collection Configuration Properties
● Fine-Tune and Troubleshoot Collection
5. Data Visualization 23%
● Build Performance Analytics Widgets
● Configure and apply Interactive Filters
● Choose the Appropriate Visualization
● Create Dashboards and Manage Access
● Manage Dashboard Performance
6. Administration and Solutions 7%
● Manage Configurations using the Admin Console
● Accelerate deployment with Content Packs
● Perform Diagnostics and Troubleshooting
● Configure Spotlight
Exam Format
- Exam Name: ServiceNow Certified Application Specialist – Performance Analytics
- Number of Questions: 60
- Exam Format: Multiple-choice
- Exam fee: $150
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