ServiceNow Certified System Administrator (CSA)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified System Administrator (CSA)
The ServiceNow System Administrator Certification shows that a successful candidate has the skills and necessary knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system.
Target Audience
The ServiceNow System Administrator Certification exam is available to ServiceNow customers, partners, sales engineers, and others interested in becoming a ServiceNow Certified System Administrator.
Prerequisite ServiceNow Training Path
ServiceNow requires the completion of the following prerequisite training course in preparation for the Certified System Administrator exam. Information provided in the following ServiceNow training course contains source material for the exam.
- ServiceNow Fundamentals (live class) or ServiceNow Fundamentals (on demand) *Upon completion of ServiceNow Fundamentals, the candidate will be eligible to collect a voucher code for the Certified System Administrator exam.
ServiceNow Certified System Administrator (CSA) Course Online
The important domains that the ServiceNow Certified System Administrator Exam covers are:
- User Interface & Navigation 20%
- Collaboration 20%
- Database Administration 30%
- Self-Service & Process Automation 20%
- Introduction to Development 10%
Exam Format and Information
Exam Name ServiceNow Certified System Administrator | Exam Code CSA |
Exam Duration 90 mins | Exam Format Multiple Choice |
Exam type Administrator | Number of Questions 60 Questions |
Eligibility/Prerequisite As suggested* | Exam Fee $150 USD |
Exam Language English | Pass Status Pass or Fail |
ServiceNow Certified System Administrator (CSA) FAQs
How many numbers of questions are there in the ServiceNow Certified System Administrator exam?
Can I have access to practice sets even after the training is over at Testpreptraining?
Can I try the free exam before purchasing the whole practice test?
How Testpreptraining will help in preparations for the ServiceNow Certified System Administrator (CSA)more than any other website?
What is the examination fee for the ServiceNow Certified System Administrator?
When will the result come?
What is the target audience for the ServiceNow Certified System Administrator (CSA) exam?
What is the ServiceNow Certified System Administrator (CSA)exam?
Can I retake the ServiceNow Certified System Administrator (CSA) exam if I fail once?
How to prepare for the ServiceNow Certified System Administrator (CSA) Interview?
Focus your preparation for the interview on technical concepts including -
- Forms Overview Module
- Task Management Overview Module
- Notifications Overview Module
- Reporting Overview Module
- Knowledge Management Overview Module
ServiceNow Certified System Administrator (CSA) Interview Questions and Answers
What are the major topics that the ServiceNow Certified System Administrator (CSA) exam cover?
Do you provide online tutorial for ServiceNow Certified System Administrator (CSA) Exam?
The ServiceNow Certified System Administrator (CSA) Online Tutorial helps candidates to -
- Focus their learning on building integration capabilities
- Proficiency to regulate the configuration
- implementation and maintenance of the ServiceNow platform
What is the format of the ServiceNow Certified System Administrator exam?
What are the learning resources to prepare for the ServiceNow Certified System Administrator Exam?
The ServiceNow Certified System Administrator (CSA) exam requires you to have a good knowledge of database concepts and system management, and an understanding of IT Help Desk processes and the incident, problem, and change workflows.
How should I register for the ServiceNow System Administrator Exam?
Candidates must enlist for the test by means of the ServiceNow Webassessor site with the voucher got by finishing the Software Asset Management Professional Fundamentals training prerequisite.
What is the recommended training in order to attempt a certification?
ServiceNow recommends the completion of the ServiceNow Fundamentals Training course in order to appear for the exam.
What is the recommended experience to take the exam?
- Candidates must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances
- Candidates must also have participated in at least two ServiceNow deployment projects
- Also, candidates must be familiar with the industry concepts, terminology, acronyms, and initialisms
Is it possible to pay directly for an exam instead of acquiring a voucher through a training class?
No, you will need the voucher in order to register yourself for the exam.
How can I reschedule my exam?
You can reschedule your exam from the My Assessments tab in Webassessor. You will have to send the reschedule request 72 hours prior to the scheduled date. If the request is made in less than the assigned time, then the candidate must either take the exam or forfeit their registration fee.
Who are the target audience for the ServiceNow Administrator exam?
The ServiceNow System Administrator certification exam is targeted at ServiceNow customers, partners, sales engineers, and all those who are willing to become ServiceNow Certified System Administrators.
Am I required to have knowledge across that entire learning path, to pass the exam?
Yes, you are required to have knowledge of the entire learning path, as the questions will be based on the topics mentioned in the learning path.
Can I retake the ServiceNow Certified System Administrator (CSA) exam if I fail once?
Candidates who fail the exam will be allowed to re-take the exam, after paying a registration fee of $150. However, they may reappear for the exam for not more than three times.If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.
How to prepare for ServiceNow Certified System Administrator (CSA) Exam?
In order to prepare for the ServiceNow Certified System Administrator (CSA) it is important to go through all the major exam details, exam format, topics, and useful training & study methods to pass the exam in one go.
- Step 1 – Exploring the Exam Topics
- Step 2 – Using the ServiceNow Training
- Step 3 – Using the Exam Practice Tests
ServiceNow Certified System Administrator (CSA) Preparation Guide
When will the result come?
A passed or failed status is immediately displayed on the testing screens of the candidates, after completing and submitting the exam. However, only the status is displayed, and not the insights into their performance.
How hard is ServiceNow Certified System Administrator (CSA)Exam?
Servicenow Certified System Administrator Exam requires knowledge and learning such as the candidate must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances.
Know more - What makes the ServiceNow Certified System Administrator (CSA) Exam hard?
What is the ServiceNow Certified System Administrator (CSA)Exam Format?
- The exam covers 60 questions and you get only 90 minutes to complete the exam
- All the questions are in multiple-choice format. The best trick to solve these questions is to use the process of elimination.