Oracle Utilities Mobile Workforce Management 2 Implementation Essentials (1Z0-458) Practice Exam
Oracle Utilities Mobile Workforce Management 2 Implementation Essentials (1Z0-458)
About Oracle Utilities Mobile Workforce Management 2 Implementation Essentials (1Z0-458)
Oracle Utilities Mobile Workforce Management 2 Implementation Essentials (1Z0-458) exam demonstrates the candidates knowledge required to configure Mobile Workforce Management (activity types, service areas, work calendars, skills, and schedulers), create a Mobile Communications Platform (MCP) application, create resources, set up Key Performance Indicators (KPIs), and enable a host application to send in activities and appointments.
Prerequisite for the exam
Candidate applying for the exam are recommended to complete 1-2 implementations with having 2-5 years of field experience.
Course Structure
The Oracle Workforce Management (1Z0-458) Exam covers the following topics -
1. Mobile Resources
• Describe the concepts of mobile resources and the structures used to represent them (mobile workers, vehicles, crews, skills)
• Describe service areas
• Configure a new mobile worker type
• Configure a new vehicle type
• Configure a new crew type
• Create a crew's shift
• Create a mobile worker
• Create a vehicle
• Create a crew
• Configure a Shift Weekly Template for multiple crew types, device types, and measuring component types
• Create and configure a new business object for a custom resource
2. Activities
• Describe a task, activity, and assignment
• Describe the types of available time windows
• Describe priority profiles and how they are used
• Describe how activities, Periods of Unavailability) POUs, and Breaks are scheduled
• Configure a new task type
• Configure a priority profile for an activity
• Configure new completion details for an assignment
• Describe a collision of activities
• Create and configure a new business object for a custom task/activity
3. Bound Work
• Describe the dependency options of bound work
• Describe a job and its relation to a crew shift
• Configure a job within an XML document
• Describe a chain
• Configure chain activities in an XML document
4. POUs
• Describe a POU, and distinctions between POUs for mobile workers and vehicles (including how POUs are considered by the scheduler)
• Describe how POUs are generated by POU templates and batch processes
• Configure a POU Task
• Configure a POU Event
• Configure a Break
• Configure a Non-Productive Task
• Create and configure a new business object for a custom break or non-productive task
5. Scheduler
• Describe the inputs and outputs of the scheduler, including parameter definitions
• Describe the scheduler manager
• Configure the scheduler horizon
• Configure a scheduler area
• Configure a scheduler
• Describe the scheduler registry
• Describe the appointment booking group/service
• Describe the holding scheduler
• Configure optimization areas
• Configure Dispatch Modes for Breaks POU tasks, and Emergencies
6. Mobile Application
• Describe the architecture of the mobile application
• Configure a Mobile Data Terminal (MDT)
• Describe how Remote Script Invocation (RSI) is used with the mobile application
• Deploy a mobile application
• Describe the functions of the mobile device and the Field Reference Activity
• Configure mobile display settings on the device
• Complete an assignment on the mobile device
• Execute / Cancel an assignment on the mobile device
• Manage a POU on the mobile device
7. Dispatchers
• Describe common activity dispatcher functions and the key areas of the Common Dispatcher Interface (CDI)
• Configure a dispatch area
• Describe a dispatcher's data scope
• Describe Key Performance Indicators (KPIs) and the KPI specific CDI
• Configure a KPI
• Describe clustered tasks
• Configure a dispatcher view
• Manually dispatch an activity to a crew
• Create multiple crew routes on a map
8. Alerts
• Configure an alert
• Describe the backup alert queue
• Configure an alert based KPI
• Complete an alert
• Create and configure a new business object for a custom alert
9. Mail
• Describe mail messaging (within the server and mobile applications)
• Create a mailing list
• Create an emergency mail message
• Create and configure a new business object for a custom mail message
10. Transfer of Goods
• Describe the concept of goods and capacity
• Describe a depot and depot run
• Configure a Depot
• Describe the depots business hours and depot cutoff
• Describe depot activities vs. depot tasks
• Describe crews in relation to depots
• Configure a Depot Run
• Create and configure a new business object for a custom depot\\
Exam Pattern
- Exam Name: Oracle Utilities Mobile Workforce Management 2 Implementation Essentials
- Exam Code: 1Z0-458
- Number of Questions: 75
- Length of Time: 120 minutes
- Exam Fee: $245 USD
- Exam Language: English
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