Oracle Field Service 2020 Implementation Essentials (1Z0-1003-20) Practice Exam
Oracle Field Service 2020 Implementation Essentials (1Z0-1003-20)
About Oracle Field Service 2020 Implementation Essentials (1Z0-1003-20)
Oracle Field Service 2020 Implementation Essentials (1Z0-1003-20) Practice Exam
Exam Details
- Exam Title: Oracle Field Service 2020 Implementation Essentials
- Exam Number: 1Z0-1003-20
- Exam Price: $245 USD
- Format: Multiple Choice
- Duration: 85 Minutes
- Number of Questions: 50
- Passing score: 67%
- Validated Against: This exam has been validated against release 19D and 20A and B. (Previous version of this exam was validated against release 19C)
Course Outline
The Oracle Field Service 2020 Implementation Essentials (1Z0-1003-20) Exam covers the following topics -
1. Resources and Resource Types
Describe Resource Types and Roles
Configure Resource Types
Configure resources for Routing
2. Time Windows
Describe Time Slots, Service Windows, SLAs, and Delivery Windows
3. Inventory Types
Describe Inventory Types, consumption and management
4. Business Rules
Configure Business Rules settings
5. Work Zones
Describe the concepts of Work Zones
6. Display Settings
Configure OFSC Core Application display settings
7. Activity Link Templates
Create an Activity Link Template
8. OFSC APIs
Explain OFSC API capabilities
Create a Core REST API request
9. Routing
Describe Run Schedule, Assignment Parameters, and filtering options
Describe routing reoptimization
Configure a Routing Plan
10. Notification Engine
Describe the various launch conditions
Configure a Message Scenario
11. Service Requests
Configure a Service Request
12. User Types
Configure OFSC Core Application Screens
Configure User Types
13. Activity Types
Describe Activity Type Features
Configure Activity Types
14. Fields and Custom Properties
Describe the four types of custom properties and native system fields
Create a custom property
15. Work Skills
Describe the concepts of Work Skills and Work Skill Conditions
Configure a Work Skill and associated Conditions
16. Resource Calendars
Configure resource calendars
17. Outbound Integration Channels
Explain the options available within Outbound Integration Channels
18. Filters
Explain the usage of filters within OFSC
Create a filter
19. Statistics Parameters
Explain Duration and Travel Statistics and their parameters
20. Quota, Capacity and Booking
Describe Quota, Capacity and Booking Options
Configure Quota Management for Capacity Areas
21. Collaboration
Describe Collaboration features and usage
22. Plug-in Framework
Understand the capabilities of the mobility framework
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